Goodness trying to get to this place after leaving SFO is the biggest pain in the neck I've ever had to get a stupid doughnut!! I missed the stupid turn so I had to loop around which is probably my own doing, but there's so much construction in the area. Honestly, it was a distraction for me. Once I got inside, there was a Employee cleaning the tables and taking out the trash, which was nice, but he placed full trashcan right next to another table of family of four sitting at then he whipped open the trash bags and picked up the old trash as he tied it with the father and mother, turning their heads away, so the trash air did not get in their face. How rude and unsanitary to clean up trash with customers sitting right next to you. The donuts I got were good. They're always my favorite though. Old-fashioned tasted delicious and the maple had a good flavor as well as the blueberry. I also got some weird tea drink that had a bunch of fake sugar tasting lemonade and lime something honestly it was so sweet I only drank a couple steps. And then I tossed it. I'm not too sure if I'll ever come back here again, but I was craving a stupid doughnut so I guess it's my own fault. Hee read more

Dunkin' - Apparently everyone else had the same idea as me... once leaving SFO. Hee - Coffee & Tea Near Me - South San Francisco, California

Stopped by because we get $7 of free Dunkin' as part of the AMEX gold card every month and had a bunch saved up. Took a good 20 min for my food to come out despite it being around 1pm. We got some munchkins and they tasted old and super dry. My fam treats throwing away food as a major crime / something you shouldn't ever do, but they were so stale that we couldn't force ourselves to eat the rest after trying a few. I just started looking through all the other reviews to make sure I wasn't imagining things and feel less of an annoying customer seeing that the majority of other folks reported the same dried out, old donuts. Womp. Bathroom was pretty nasty with puddles everywhere, no soap, and toilet paper strewn everywhere. Lovely. There are a few other locations that are a lot more pleasant, so I'd recommend avoiding this one unless you're just stopping for a drink. read more

Food: Grab and go. -- a donut and a bag of coffee bean. Preorder online. Service: Quick and accurate Ambiance: Fair. usual fast food spot. read more

As a former New Englander, Dunkin is our area's preferred coffee chain. When I relocate to the area I was happy to find this location, though a pain it may be to get in and out of. That said, the quality of coffee products can vary greatly (as shown in the latte picture). In addition, the wait can be long in the mornings, primarily due to the $100 delivery orders. Plan accordingly. read more

Dunkin' - Iced Americano Tastes like it has NO coffee... just iced milk and sweetener. - Coffee & Tea Near Me - South San Francisco, California

Greetings to all, this one of my Few times to this location of the shop, let's see how it went: Parking is shared with the other shops in the same location. Inside the shop was a well lit atmosphere to promote the mass consumption of Doughnuts; not bad. The service was just ok, the young person behind the counter didn't know what a Buttermilk bar was though. The selection of donuts that I chose today, were a bit Dry, and they both had some sort of filling in them. Because I just couldn't believe what I had eaten, l returned on a different day and had the same two donuts, they were Nice and Fresh; my bottomline for this location is that it is a Hit or Miss. 3 stars because it's Hit or Miss. read more

Dunkin' - The outside - Coffee & Tea Near Me - South San Francisco, California

Inspire Brands, owner of Dunkin' Donuts, you should be ashamed of the food you are putting out there. Its not fresh, its not good, and you can see your employees don't give a crap about it either. At this location, the store is often dirty. The hashbrowns taste like off odor nothing. Employees don't call your name or number when putting food on the counter. Training and morale must be really bad. Hey general manager, the missing ingredients for success at this store are Love and Training. Or maybe owner(Vishal?) isn't paying everyone enough for either ingredient. I guess it doesn't matter because this is the only location really close to SFO, and there are plenty of customers to make management and employees simply not care. read more

Service was quick. That's my only pro to my visit today while waiting on my flight. The donut was dried out and old. And my coffee didn't taste like its supposed to(probably why everything was ready so quick) There was no line but I was rushed to order and the man was extremely rude. My receipt says that the man's name was Mike. This issue is not dunkin but this specific location. Also I don't know why yelp is checking food because the food was not good. read more

I stopped by the Dunkin' Donuts near SFO to pick up 50 Munchkins for a friend, and what I witnessed at the counter was really concerning. While I was deciding what to order, another customer came in and asked if he could swap out his donuts for all glazed. The employee took the customer's paper bag and poured his donuts straight back into the display tray. That immediately raised red flags! once food has left the counter, there's no way to know how it was handled, and it should never be returned back to the food tray! To make matters worse, after the customer left, I asked the employee how fresh the donuts were. He smiled but didn't give me a direct answer, which was unsettling. Food safety and basic hygiene should be non-negotiable, especially at a high-traffic location near an airport. This experience completely killed my appetite! read more

We've just returned from a New England motor coach fall foliage tour. In New England there's a Dunkin everywhere you turn. This is our 3rd Dunkin in the last seven days. It wasn't intentional but we were early to Costco which opened at 9am so to kill time let's go to Dunkin. We parked in the shared parking lot with Togo & Popeye's. As we entered Dunkin there was a large group of women ordering at the counter. We decided to use the self kiosk. We ordered: 1) Boston cream pie donut and 2) double chocolate donut. With two original drip coffees. Paid and entered my name. Within a couple of minutes my name was called with my fulfilled order. Easy peasy. The group of women were still placing their individual orders. Our donuts tasted like the ones we had in New England. The coffee was fine. We were in and out within 15 minutes. read more

Dunkin' - Coffee & Tea Near Me - South San Francisco, California

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Stopped by this shop and got breakfast with bagel sandwich. This is garbage, very dry and very hard. No recommendations. Need Management attention. read more

Dunkin' - Bagel, cheese and Bacon, Egg and Cheese - Coffee & Tea Near Me - South San Francisco, California

Probably the worst Dunkin' in the peninsula. Where do I start the middle schoolers they hired to work there cannot work the register. They charged me 3 times for one sandwich and a coffee the girl at the register on 12/25 at 10:35 am with a straight face goes that will be $32 and I'm like I ordered one sandwich! Hella dumb they are either super high or drunk. The other middle schooler that microwaves sandwiches had so many orders she was just having a nervous breakdown that Christmas morning. I ordered a sourdough sandwich and it had like one small piece of bacon and the bread was like she straight got it off the bag un toasted. The coffee tasted old and gross. The place is a mess the tables were dirty and the garbage can were overflowing with trash a seagull's dream garbage can. Never going back there again. read more

Outstanding customer service The Manager and all the staff were friendly, and attentive. Fast and knowledgeable staff. Clean store and fast service. Stephanie, Daio, Sanlly. I will definitely recommend this store to my friends and families. Food are read more

ordered food, it never came out. lady said she made it (she dodnt) and didn't remake. poo poo service

don't come here in the middle of the night even if they advertise 24 hours. just go ahead and starve until the morning time where you can go to someplace better. Customer service use having to serve you at Three AM as an excuse to give you poor service. That's just what it is. I never really ate anything from Dunkin' Donuts other than donuts and coffee. I went ahead and tried iced coffee and hashbrowns. Disgusting gross. Don't ever order that food regardless if you get good customer service or not Burger King will give you 345 pieces of circle hashbrowns I'm exaggerating of course but Dunkin' Donuts give you six nasty ones greasy weirdly flavored for three dollars. Don't do it just order donuts and hot coffee and be on your way. The iced coffee was just as nasty. I was interested in coconut flavored iced coffee, which I had never seen before but never mind just don't do it. Hot coffee and donuts that's all that's all. Don't get nothing else from here. read more

Dunkin' - cute heart donuts - Coffee & Tea Near Me - South San Francisco, California

I work for a construction company and we recently started working on a new site that is just a block away from this Dunkin location. Sent moving to this new location. I've been stopping in almost daily for some kind of drink and a couple donuts in the morning but today like a few other days I went in after work, ended to get a drink, and I ordered on their kiosk and then I ran next-door to grab a sandwich at Popeyes. Then when I came back inside the employee, let me know that one of their machines isn't working so they are unable to make the drink I wanted and I really didn't want anything else to be completely honest. I wanted what I ordered but just to make things easier. I told him to make me some kind of drink with the Oreo cookie bits inside so they did and I asked them if they could hook it up with a doughnut for the complications and the employees has to hold on a second gets on the register and says the drink I ordered actually cost more than the one I wanted and I'm not positive but I'm assuming it couldn't have been more than a few dimes more if that and I told him yeah it might cost more but I really didn't want that drink and instead of being difficult and asking for a refund, I accepted something I really didn't want so you would think he'd be willing to hand me a single doughnut which would have made up for me not getting the drink I wanted and would've kept a customer happy but it didn't go that way and honestly now I don't know if I'll ever be back inside to get another drink or doughnut from them again at this point call me petty but that's just how I feel about the situation. read more

Bright and clean place, staff adequate if not exactly enthusiastic, donuts overpriced and taste like the krap from Safeway or Raleys (which are half the price of these), coffee okay but not memorable.....not worth coming back to. read more

Today, I ordered through the app. When I arrived, the food in the bag did not match what was on the receipt stapled to the bag. I told the staff and they said they'd make the order again. This was annoying because it eliminated any convenience that ordering through the app provided. They gave me the wrong food AGAIN. I was the only customer in the store. There were two staff members. If two employees cannot figure out how to make the correct sandwich after two attempts when they are not at all busy, that is a profound failure! This restaurant needs a LOT of work. read more

I'm so so so angry. I had asked my boyfriend to get me a drink from dunkin. I asked for Matcha latte with 2 vanilla 2 cookie butter with the cookie butter cold foam and this is how they gave it. This is so disgusting didn't even put any effort in making the drink. I'm also a barista at a coffee shop and I understand how busy it can be but this is just unacceptable! read more

Dunkin' - matcha latte - Coffee & Tea Near Me - South San Francisco, California

This place is GAS!!!!! Amazing and fast service, and the wake up wraps are LEGIT, done perfectly! Got the iced coffee and classic donut, great. Even an outdoor patio! read more

Dunkin' - Coffee & Tea Near Me - South San Francisco, California

Workers her dont know what their doing especially the name michelle who doesn't pay attention to details of the order.... Former Starbucks DM here gurl!!! Get a real life! So u know how to make coffee! read more

Dunkin' - I ordered Latte not a matcha latte. And im allergic to matcha! And match latte should NOT HAVE SWEETENER!!! - Coffee & Tea Near Me - South San Francisco, California

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The female solo cashier on Wednesday, 8/27 12:30pm was very swift and handled my missing mobile order. While operating the barista bar and cashier with multiple customers waiting to be served, she was professional and agile. read more

Good food good pep exelente place I am very happy with this place I love the employees read more

Came here on February 28, 2026, at around 2:00am. They messed up my drink the first time and I apologized for even complaining. I ordered a zero sugar vanilla protein latte and it came out a matcha. It came out without a flavor and the extra cost protein milk when the worker corrected it. The protein milk was never added but I was not going to ask for yet another correction. I understand mistakes but both times I complained the employee was incredibly standoffish and rude, and I asked as nice as possible with the utmost respect. If I am going to pay 10$ for a drink, I would appreciate the worker at least being understanding of a correction. The place had 2 other people in it, not busy at all. Genuinely the worst customer service experience I've ever had. The place was clean though. read more

I was just here this morning. I ordered the $6 meal deal with a vanilla cream donut. The Latina worker with orange hair was rude and completely unprofessional. She was more intuned with the Latino men who were there. Then a second Latina worker came and she was even more rude than the first one. After I received my order I asks for my donut in which they both were rude and ignored my request several times. Orders were being made incorrectly for others as well. Eventually I received the rest of my order from the nice Asian young lady who is very much polite and professional. I did not appreciate the service I received and will not be patronizing this particular site again. read more

They have two kiosks here to order yourself and a line but it gets a little confusing and the line and wait ends up being long. They attend to the line orders first before getting to kiosks so I don't see a benefit to the kiosks at the moment. I got my order after someone who came in via line a lot later than me. I've had lots of dunkin' blueberry donuts but to me the blueberry donuts here tasted a bit different (texture, taste overall) read more

Came here for some coffee and donuts, like anyone else lol. I have no complaints about anything that I ordered. Donuts were fresh (ordered at 1:30) and delicious. Coffee was tasty. I still cannot get over the outrageous prices (compared to my home state - KY), but that is no fault of anyone but SF lol. Would return if I am here again. read more

This Dunkin used to be a lot better prior to the pandemic. When I have to pick up people from SFO, I would drop by here to grab some coffee and donuts so that they have breakfast. Today, when I came by to do just that, I got the most water down coffee and pumpkin spice latte. It tasted like it had a bit of whipped cream and a tiny bit of cinnamon. The hashbrowns that I got were completely burnt. The only thing that was okay, was the donuts and croissant sandwich with sausage. I hope they improve the quality of it because it's kind of sad that the only Dunkin around SF is so bad. And give them credit that they didn't mess up the donuts. I know they did a re-branding to focus on other breakfast items besides donuts but the quality of the other stuff just isn't there. They ran out of hand sanitizer at the entrance so I decided to go to the bathroom to wash my hands before eating. You have to ask for a key that they will only give you if you buy something. I had to tell them that I ordered online and showed them my order as proof to get the key. The bathroom was also really gross. There was no toilet paper or paper towels. I ended up waiting until I got home to properly wash my hands. I will not be returning until conditions get better. read more

Dunkin' - Coffee & Tea Near Me - South San Francisco, California

People working here are nice. Cashier in the morning of thanksgiving was so nice to everyone. Bagel was good and coffee was hot. read more

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OPEN 24/7 !!! That's Awesome!!!! Very Handy When Everything Is Closed!!!! I rolled by around Midnight and was so happy they are Open. 24/7 I ordered the Maple Bacon Egg and Cheese Croissant Sandwich and a Peppermint Signature Latte hot !!!! I had my Food in 15 minutes!!! Piping Hot!!! The Sandwich was Well Constructed and was Delicious!!! The Pepperoni Latte was really Tasty!!! This is a Baller On A Budget Approved Establishment!!! 24/7 Spots are hard to find!!!! read more

Pretty clean Dunkin right off the highway near the airport. There's plenty of parking and a bathroom too. The inside is spacious with many tables inside and outdoors. We had no issues at all with our visit, and the staff was efficient with getting our order out (and applying our coupon). The donuts were delicious as always! Download the app for lots of deals! read more

Dunkin' - Jelly donut - Coffee & Tea Near Me - South San Francisco, California

Super friendly staff helped me complete my order without a problem. I appreciate the professionalism even though I had several questions and changes to my order because I was taking advantage of the September deal. The employee also was calm and asked the other person for help when unsure. Then the order was placed and completed quickly - done and perfect. During the process, I felt good about ordering, so why not? I ordered a few donuts. Great for dunkin'! It is one of the few spots open 24 hours! It is spacious with lots of parking. It is conveniently located. read more

This Dunkin' location is my go to spot to loiter and drink a cup of their famous Joe. Even though I'm at least a good 10 miles from this Dunkin', I'd still recommend this place for its value and convenience. With the app, it's convenient for me to pick my large, strong and flavorful coffee at a mere $3.19. I've been enjoying the app thanks to the incentive points for free coffee. As for the donuts (and pastries), I do not recommend. I'm looking for a donut that's soft and tasteful. Their dough just doesn't cut it. This spot is also a convenient spot to cram and chop it up all night despite its small size. It's peaceful here and I've considered teleworking here on a daily basis. read more

Dunkin' - Got that dark Midnight coffee. - Coffee & Tea Near Me - South San Francisco, California

The doughnuts are not fresh and sometimes have a weird taste to them. Especially the chocolate covered ones. I do like their iced coffee though but unfortunately haven't had a good experience with the doughnuts the few times I've been there. read more

The best thing they have is the order online and pick-up on the go option! It's super fast, convenient, and perfect when you're in a rush. No waiting in line or talking needed, just grab your drink and go. read more

Filthy! Usually, this kind of dirty is reserved for those tiny gas station convenience stands that are situated right by the pumps. Or maybe even the lowest scummiest dive bar in the worst part of town. The floors were filthy, tables covered in crumbs, and the flies flew rampant throughout the place. I honestly don't know how they passed their health inspection. I stopped here for a donut and coffee, which I got, but it was probably the look of the place that put me off my appetite. You don't want to buy food from a place like this. The service was fine, the workers all behind the counter were doing their job, and they were busy enough, I just think they need better management and leadership to get this place in order. I will never know if they do get right, though, because I won't be back. read more

Ordered from here for the first time a few days ago via Uber Eats. I got two drinks and two breakfast sandwiches but only received one of the sandwiches and I have to say it was so tiny. I couldn't believe how much they charged for it. After paying all the fees via Uber eats, I was so disappointed that I did not get my complete order. I called a couple of times and even left a message for a manager to call me back and I have yet to hear back from anyone. Will never buy anything from this location again. read more

This Dunkin is located in a small little strip plaza with Popeye's and Togo's with plenty of parking. This location is also open 24 hours, which is a major score for me and my husband since we came around 10 pm. There was a party of 2 people in front of us but eventually the line behind us started to grow (guess we aren't the only ones who crave something sweet late night). We ended up getting: Bavarian Creme Donut- I don't normally pick cream filled donuts but my husband decided to get this, and I thought it was pretty good. I liked that the cream didn't just pop out of the other side of the donut (which always seemed to happen and become quiet a messy treat). Powdered Sugar Donut- I didn't have any but my husband enjoyed this. 5 piece munchkins, assorted- I am such a fan for donut holes so I always tend to get this when I am at Dunkin. I had asked the girl to give me an assorted mix but to include pumpkin and apple cider. Both seasonal fall flavors were good. I also ended up getting blueberry (which I didn't really like that much), powdered sugar and chocolate. ------------------------------ (Total= $4.77 after tax) After we ordered, the girl got our items and placed it in 2 bags for us. So, wait time for our order was very short. Overall, had an okay experience and probably would come back to this location if I lived near here. read more

Dunkin' - Bavarian Creme Donut, Powdered Sugar Donut, assorted 5 piece munchkins, $4.77 after tax - Coffee & Tea Near Me - South San Francisco, California

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When I pulled the cash from my pocket the $20 bill accidentally tore. Peter, the manager refused to accept this $20 bill stating the bank would not accept the partially torn bill. I have never in 52 years had the bank not except cash that had a tear in it. read more

Dunkin' - Coffee & Tea Near Me - South San Francisco, California

The donuts tasted like day olds. We had an avocado toast, donuts and some coffee. The avocado toast with bacon and roasted tomatoes was OK. We ordered a half dozen donuts and some donut holes. After eating two donuts, we threw the rest away. They weren't fresh and tasted old. This was at 1pm. The coffee was fine. read more

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They never have any toilet paper, or tissue covers for the toilet seat. They never have the donuts I want, they use to have French crullers, but I don't see it anymore, and when you ask the employees info about the menu and donuts, they have no kind of knowledge about it, they just look stupid and clueless! read more