Very spacious inside, clean, friendly, has a subway shop inside, prices are good, they made the food quickly, and loads of parking read more

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I have been a patron at this location for years. The owner always has a sour puss on her face , as though she is doing me a favor by preparing my beverage. Extremely rude!! read more

The owner is a sour puss, rude and possibly racist. On several occasions they failed to acknowledge patrons waiting to place an order. On this date I waited patiently while talking on the phone for them to take my order. There were 2 workers, neither one said anything to me and after a few minutes and I said hello and was told I needed to wait. This exchanged escalated quickly into a screaming match where obscenities were spewed and I was told to leave the establishment. This is place is horrible!!!! Save yourself the aggravation and go to cafe next door for your breakfast needs as this DD also does not sell bagels or croissants. In this economy I will not spend my money at an establishment that does not value its customers!!!! read more

This is the worse DD i been in my entire DAILY DD visits for over 50 years around the world everywhere I go I've been to a DD ..i never been in this location to where I unfortunately stopped in!the rude service! they're more interested in their Subway business in there than DD .THE server gave the wrong drink and when i approached him POLITELY!!!! HE GOT SO MAD AND IN OTHER WORDS TOLD ME TO LEAVE ! I got so sick I got home with bad stomach cramps and vomiting allergy to the drink he gave me was there on 1/14/2026 at 2;30 The cameras can show this .That in no way i was rude.they have no place you can get napkins or straws.and i asked for a napkin and HE THREW IT AT ME.Plus my drink HAD NO STRAWS!!! This can be seen if a camera it's looked at,,,Calling customer service WAS NO HELP! they never called back or did anything to fix this situation. read more

This location has poor customer service! They really deserve no stars! First off I asked the one employee by the register a question concerning the cup size for a refresher drink. She looked at me with a blank stare as if she didn't understand the question. Then when the second employee displayed the size for a small & medium cups the one who was supposed to charge me at the register rudely walked away while I was placing the order. She stopped servicing me to prepare a sandwich to a man who just walked in. That's horrible customer service practice. She needed to excuse herself before rudely walking away. The second employee had to leave her post to ring me up at the register and also didn't talk throughout the transaction or when I picked up my drinks. If you can't service customers accordingly then please find another form of employment. This is not acceptable behavior towards a paying customer. The drinks are not free! read more

Dunkin' - Sweet yet tasty peach passion fruit refresher - Coffee & Tea Near Me - Secaucus, New Jersey

If you want your mornings ruined, come here. I hope corporate notices and provides proper training.

I love coming to this Dunkin' Donuts! The staff is always friendly and welcoming! Never had a bad ice coffee here. Myself and colleagues frequent this location 3-4x a week. Harry, the manager is great! And great customer service from Puneet and Sara...just to name a few. Thanks! read more

The service was quick, the food and the drink were good. With so many service issues in this post pandemic employee shortage, it was a refreshing experience. read more

BEST DUNKIN IN THE AREA! Best staff in the business and they make my coffee to perfection. If you want to enjoy great coffee and world class customer service, Dunkin Donuts in Harmon Meadow is the way to go! read more

it's a no for me. bad customer service and literally the worst dunkin drink i have ever had in my life. they didn't even fill my cup up but tbh i'm grateful for that. if you can drive the extra five minutes to literally any other Dunkin, do so. it'll be worth it or just hit the starbs that's not far away. just don't come here read more

Dunkin' - before i even took a sip - Coffee & Tea Near Me - Secaucus, New Jersey

Easy in and easy out. Just the way yours truly likes it at these places. Surprisingly I've never reviewed this one. Situated in the Harmon Meadow Shopping in Secaucus. The place was rather empty today. Just a large iced coffee with my turbo shot on a hot day. Grabbed a pretzel croissant breakfast sandwich with those hash browns that these places always seem to offer you. With my DD perks app, I was out of here in 5 minutes after eating my meal. Now this place can get a little crowded on the weekends with kids and those sugary drinks. During the week it's not a problem at all. Parking at times can be an issue. But coming here wasn't at all for me. The place was very clean & staff pleasant. Especially the young lady who had that manager tag on her shirt. So yes, I'm a fan. read more

Unless you want crappy customer service and attitude from employees, don't go here. Got my order wrong, explained we had an allergy, response was that's not my problem! Really! Wow!! Don't bother going read more

Worst DD I've ever been to. Rude employees. I bought a small coffee which was served in an extremely hot paper cup... I made a simple request for a sleeve so I wouldn't burn my fingers (did I mention is was scolding hot?) and was given a sleeve for a huge cup. Unusable. When I politely asked if I could have another cup or a better cup I was told (rudely) that I was out of luck and had to buy another cup if I wanted to not burn my fingers. Then I proceeded to just grab a foam cup to use and went on with my day. This Dunkin is a no go. read more

On a cold day like today this black tea came in handy!!! I'm a tad sick and the cashier noticed so she offered me a piece of lemon to put inside. Small gestures like that is what will always make my buy my tea there! read more

Dunkin' - a cup of dunkin donuts on a desk - Coffee & Tea Near Me - Secaucus, New Jersey

The customer service is horrendous. I walked in and said good morning and received an angry stare in return. I got yelled at for asking for mustard for the breakfast sandwich I ordered. But, on a lighter and cheerful note, the jelly donuts were delicious and that was it. read more

Came in and the employee saw me, but went to the back with their manager and didn't come out for 5minutes. I understand if something happened, but if you saw a customer come in, you should have an employee come out to serve them. When I asked for a bagel, she said in a rude tone, no bagels! Could have just said it normally. Then proceeded to get my coffee order wrong. I asked for a hot coffee, and got an iced. When I told her I had ordered a hot coffee, she said sternly, no you did not, you ordered iced, did not even bother to double check my order. Rude customer service, do not come here. read more

A must stop when I'm at the office 3x a week. Clean, friendly faces, good coffee/food and great service. I always enjoy seeing Sara, Harry and collogues for a chat. Been going here for years and years. It's the right way to start my day or pop in for lunch time when taking a walk around the plaza -- Nikki read more

I love this Dunkin'! Flawless and efficient service each time I go. I visit this Dunkin' almost 5 times a week. Harry, Sarah, and Puneet are always so welcoming and remember my order every time! No other Dunkin' makes my coffee as well as this one. Simply perfect, every time. read more

Stopped in here before leaving Secaucus and heading out on the road. My son loves Dunkin and out of all the other donut shops he always chooses them. Walked in and they had a very big selection of donuts especially holiday style. I got a dozen because they were 6.99. When I ordered them the lady demanded she just give me a mix but I told her I wanted to pick my donuts. They all seemed annoyed by this. Sorry but where I'm from we have more patience with our customers than this and when it comes to donuts, I pick what I want. A donut isn't just another donut. Not everyone likes every flavor. But they were genuinely annoyed I wanted to choose my own. I chose the ones I wanted and I left. They all looked delicious but the service was to be questioned for sure! read more

Wonderful service. Coffee was delicious! Service A1 ,location super clean I have a good time with friends location very convenient, good spots parking. read more

It's a nice breakfast option if your staying in nearby hotels or going into the city. Dunkin' Donuts also shares its' space with Subway so it can get a little crowded often. The lines move fast except on weekends when it is jam-packed. The tables can sometimes be dirty but there are barely any tables anyway. read more

Terrible Service by Sureka. The only reason I go there is because I work near by, but everytime I deal with her she has given attitude. If you are in the customer service industry you should really understand that when a customer asks you questions, you should answer them and not look at them like they are dumb. In addition, she got my coffee flavor wrong, and when I told her that, she told me "well, you should have just said caramel" - my correct coffee flavor, when I indeed did say it. She is VERY RUDE, and should be fired. This is not the first time I have to encounter this negative level of customer service with her. Everyone else that works there is nice, but she is definitely NOT someone that I would want to deal with ever again. read more

Friendly staff, but my order is always wrong - not that it really matters because the food is stale anyways. Always regret wasting money and calories here. read more

This is the best DD location in the area. Great service, nice staff. They do not over charge like other DDs in the area.

What a disgusting and rude set of employees. Movesha was nasty, and super arrogant. My 4 year old had to use the bathroom real bad . I could not believe her attitude . We were in shock when she said he could not use the bathroom until HE bought something. Never in my life have i entered into somewhere, and they treated a 4 year old as bad as she did. Not only did she argue with me , but she still denied him the bathroom. I WILL NEVER GO HERE EVER AGAIN. She has even made me think twice to ever go to a Dunkin Donuts again. When my wife went in to ask for the address to the dreadful place, the spanish woman started to argue with my wife . These two woman were disgusting and do not know the value of customer service. Its not that we did not have money to buy something, we were going to buy coffee before we went home. But the attitude we got from BOTH these women, made us embarrassed and made us never wanna go here again. There was other customers inside and were also is disgusting shock. They all came to us outside and told us to report those woman. We will never forget what they did. .... I ONLY PUT 1 star cause i had to read more

Nice Dunkin Donuts. Service has always been superfast at least whenever I visited this place. Coffee seems to be fresh and full bodied, not watery diluted like I have experiences in some of the Dunkin stores! read more

Located within a shared space along with a Subway in Harmon Meadows' strip mall in Secaucus. Great service, no long periods of waiting, very clean enviornment. The donuts are average, but the coffee is great. I still will stop in here on occasion. The staff is friendly enough to you and they want to ensure you a wonderful experience. Not all Dunkin Donuts' are exactly alike. I have witnessed this for many years. The Subway is also well worth trying out. Two great choices located right next to one another. Enjoy! read more

Good coffee and fast staff. They have given my kids free munchkins and donuts at times. Good place to get coffee if you are in a rush.

When I'm visiting I always stay in Secaucus so I was very happy to find a DD so close. It's DD nothing extraordinary but they are always friendly and QUICK! It's Saturday so I was expecting it to be busy but it really wasn't that bad. I waited about 10 mins and I was on my way. read more

Fast service. Fresh coffee. They keep the line moving. Negative is parking can sometimes be tough.