Hours listed are wrong…read more Definitely not open at 4:30am. I swung by at about 5:15. No one there. All the lights were off.

Hi this is Kennedy and we love your food and the food is like so soft in your mouth it was true…read morewhen you first take a bite of it you can already swallow it and the drinks are amazing you make sure everything is like the customer likes it like if you if someone is in the store and they say medium well and I bet you you are you love to do that medium well and you put up no fight.

This is definitely my favorite Starbucks. They're always…read moresuper accommodating, friendly, and accurate, and most importantly, the coffee is excellent! I usually go for the drive-thru order through their app, as it's my preferred way to get my morning coffee fix. Plus, my dog Mikki loves their free "Pup Cups," which makes the experience even better.

Along with the Starbucks on Grafton St, this is one of the best locations in the area. The staff…read morehere are so nice. The outdoor seating is very cool. I like how close it is to Market Basket. My only note is that even though there are two drive-thru lanes, I've only ever seen one open. The other is always blocked off with cones.

Gonna keep this as short as I can without being too concise but..,, A oh my goodness!!!!!! So good…read more! They honestly had me at one simple question about my iced coffee order - "do you want water ice cubes or coffee ice cubes?" PFFT!! is that even a question? That's my gut reactor response to this question each time I'm asked and it's so made me a customer for lifffeeee. Like if you live in boston or nyc I bet this is commonplace for you and you can enjoy a laugh over this as you grip your phone pinky up - but for sweet old Holden mass it's like a tractor beam and I'm stepping in... willingly. my parents greatly enjoy the pastry from this place and I try to surprise them with something new each time. Haven't had anything I haven't liked thus far. I know there are drive through options nearby but this is 100000% worth the stop !

Best cup in town, great baked goods etc. as well. Cozy setting. They do need some sugar free…read moreflavors though, think they were out.

This is a nice Starbucks location. It has a large seating area with eight comfortable chairs by the…read morefront windows. The staff is friendly, but often very busy. The drive-through usually has a line, and many people pre-order their drinks. And it doesn't help when someone's order includes a complex drink like this: Venti Iced White Mocha with: * 5 pumps white mocha * sweet cream instead of milk * vanilla sweet cream cold foam * extra caramel drizzle * extra crunch topping * light ice * blonde ristretto shots * line the cup with caramel * add 2 pumps cinnamon dolce * double blended And only 1,000 calories or so! I happened to stop in and order my nonfat grande latte at the counter one day and didn't get my order for 15 minutes. Typically, I only have to wait a few minutes. Why don't I pre-order? It's more of an impulse buy for me, so I tend to park and order in the moment. Tip: This is the standalone Starbucks across from Five Guys. There is also a Starbucks inside Market 32. Overall, a four-star venue.

Let me start this review by saying im a Starbucks enthusiast. But the service here today especially…read moreby my barista Lark, who I had a full discussion with about the lack of effort put into my order. Where she then turned around mid conversation to ignore my concerns about the heat of my food because it had sat behind the counter for 15 minutes. Now if you can't take the heat don't cook in the kitchen... Lark

WORST Starbucks even for a basic ice coffee, just terrible! I was told no customizing my beverage…read moreand the coffee to ice ratio was off, so my iced coffee was room temperature.

Wow... 4 staff Waited 30 minutes to get a pike and a latte…read more Latte didn't have syrup it was plain and half full. Store is dirty and unorganized. Bathroom meh. It was steady business but not overwhelming. if people were smiling and cheerful it would not have been a big deal and I would have gone back in to have them fix my coffee but they were all MISERABLE and I didn't think they would be very nice or polite if I told them they screwed up my latte. Wasted $8 down the drain.

Inside book store, a plus in my book. Got the pizza pastry it was so good, the Spanish one was even…read morebetter. I always enjoy the lattes. The service was nice and quick for only being one person.

the wait inside is ridiculously long,even if nobody is in line…read more They don't acknowledge you or greet you in any way. they'e busy amoung themselves talking . Coffee is good . But even when they ring you, she just looks at the register. Not going here anymore, it's happened the last 3-4 times.

Lady at the drive thru was rude and snappy just because i didnt say peach green tea lemonade in the…read morecorrect order. was talking to her workers while aimlessly handing my drink out the window. I get it working sucks, but after a long shift i would like some human decency. it goes beyond customer service. there is no need to be working at the window if youre going to spread your negative energy on everyone else.

Shut this shithole down. Employees r rude asf and they close whenever they want to. They said they…read moreclose at 7:30 but im sitting here at 6pm; doors locked, no one is answering their calls, no note on the door. N i came here before n this girl made my order wrong n when i corrected her n kindly asked her to remake my drink, she had a snarky attitude and was just rude asf. Saw her crashing out to her coworkers too.

Brilla is our go to coffee shop in Holden. Coffee is consistently excellent hot or iced…read more Staff and atmosphere are wonderful. They also have a great roasting business.

Coffee was ok. Nothing to really rave home about. A little overpriced in my opinion. We went to the…read moreone in Natick mall.

This location has a lot of space inside for seating. Order on the app ahead of time to expedite…read moreyour order. It was strange that there were six people behind the counter, but only one making drinks. She was working as hard as she could, but I'm not too sure if no one else Knows how to jump in and help. Bought a waste of time by the staff. Drinks that come out hot and ready.

How many baristas does it take to make an espresso? Answer: one. But you won't find any baristas…read morehere. Only clueless, disinterested people with no passion or desire to improve. Some of this is on the employees, but Starbucks gets blame too for not training them better. What a disaster! I didn't see espresso on the menu so I asked for "just an espresso, a double." Pretty clear right? Keep in mind Starbucks started the whole "second wave coffee culture" craze in the USA with their fancy Italian lattes, grandes, and all that. This isn't rocket science just basic Italian coffee vocabulary. Not to this kid behind the counter who looked at me with a confused, disinterested stare. I repeated, "just espresso, nothing else. A double." Still not comprehending. He called out to an associate: "Um, do we have 'just espresso?" She came over. "He said he wants 'just an espresso'". I tell her the same thing: yes, just a simple espresso, a double. You'd think it would be resolved no, right? No! She didn't get it either. She said "he wants the **** (name of some fancy coffee drink); it's on the menu. I looked at the menu. It's a fancy coffee drink. "No, I just want an espresso, nothing else." She's like "We have many drinks with espresso. Did you want a Cappuccino? An Americano?" I'm getting exasperated by now. "No, just an espresso. A shot of espresso in a cup. Do you have it?". Finally she gets it. "Oh, an espresso." To the kid: "Make him 2 shots of espresso in a cup." Finally! After what seemed like 5 minutes but was probably less, I got my espresso, just average, and joined my friends. I never did get a meaningful answer about why it's not listed on the menu. Just left with the feeling that they were annoyed with me for complicating their day and that they believed that I, not they, were the clueless ones. One more thing: I don't normally go to Starbucks or Dunkin, or any chain restaurant for that matter. I'd rather support a local community shop and its people than some corporate investors in Seattle. For every sterile carbon-copy Starbucks that opens, that's one less independent shop that can compete. I do what I can to help the little guys. I made an exception that day to meet a friend on their work break. But not again, especially this one!

This was my first time visiting Starbucks at 11 E Central St Worcester, MA 01605 and it is…read moreconveniently located right off of I-290 next to Mezcal Tequila Kitchen. Starbucks has a drive-thru and plenty of parking spots. I walked in and ordered a venti iced Caramel Macchiato. It was ready in no time and service was friendly. They even wrote "Have a nice day" on my cup. There are plenty of tables inside.

Super slow - ordered a bagel and took 20 min to come out. Was the only customer in the storeread more