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    Dunkin'

    1.9 (81 reviews)
    InexpensiveDonuts, Coffee & Tea
    Open 5:00 am - 7:00 pm

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    Clockwise from top left... Sour Cream, Cruller x2, Sugar Raised, Gross Pumpkin, Worse Red Velvet.
    Mos D.

    Based on a variety of factors I've gotta throw this place under the bus. I know this is petty but I'm not an advocate of employees boyfriends hanging around, napping at tables, or showing tons of PDA during shifts. It's just highly inappropriate, and I know it's only a Dunkin Donuts but it's still a bit bothersome. Service... friendly but a mess. Dirty shirts are a huge pet peeve of mine as I feel your appearance displays your quality of product. To top the dirty shirt, never, ever, ever, ever try and make a customer feel bad about not wanting to donate $1 to whatever cause you're pushing. Donuts... gross. The Red Velvet cake was disgusting. The Pumpkin cake tasted more artificial than Koolaid. The Sugar Raised was far too dense for a yeast raised donut. The Sour Cream was ehhhhhh. The only edible donut I tried was the Cruller. It's moisture content was OK, but there wasn't enough icing or flavor to make this a desirable donut.

    Donuts

    I went a couple weeks ago and waited 45 minutes in the line. Then, went earlier today and no one was in line. We drove up and no one spoke to us for about five minutes and when we finally got to talk to the woman she was very rude and unhelpful. We originally wanted chocolate donut with sprinkles but she said "we don't have them." so we asked about any kind of sprinkled donuts and she once again just replied "we don't have any." without offering any alternatives. then when we came to pay she was just as rude. never said thank you or you're welcome or anything. seemed to have an attitude and didn't help us very much. icing on donuts was also very smudged when we got them.

    A bacon egg and cheese bagel
    Amanda B.

    During this COVID time I understand that places are busy with not a lot of workers able to work. So I understand if lines can be slow or food takes a bit longer than normal. But the service at this Dunkin today was awful. The worker seemed like she was working alone, which could be the reason that service was a bit slow which is perfectly fine I don't mind. but you go through the drive through and wait about 10 minutes for someone to even say anything. I couldn't hear half of what she was saying (maybe the volume was just a bit low) When we got our food my bagel was burnt to a crisp and inedible, my boyfriends frozen coffee tasted like watery sugar, and my iced coffee had about an inch of sugar at the bottom. The lady also got my order amount incorrect. I do understand that COVID has caused some strain and maybe the lady was just having a bad day but I don't think i'll be coming back until Quarentine is lifted.

    Sorry for the inconvenience we are closing at 12

    Idk why I keep trying with this location, every single time I go (which is rare) something happens. Well yesterday I swing by to use a gift card that I was given for my birthday, and they were CLOSED! At 1pm!! With a tacky sign posted saying sorry for the inconvenience but we closed at 12‍ This is why I will always choose Starbucks bc never once have them been closed at noon! This location should honestly close bc the owner clearly doesn't care how this store is ran. Why even pay rent if you don't want to make money?

     a broken table and chairs in a restaurant

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    1 year ago

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    6 years ago

    Bad customer service, ordered a frozen coffee and it was all liquid-y instead of frozen.

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    Page 1 of 3

    Ask the Community - Dunkin'

    Do they have almond milk?

    Yes. 50 cents extra.

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    Review Highlights - Dunkin'

    Ricky & Sam were beyond helpful and kind and make me want to come back to this location every time!

    Mentioned in 2 reviews

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    Brecotea - | ORDER COUNTER |

    Brecotea

    4.4(43 reviews)
    0.0 mi
    $$

    Bright and airy space, almost like a spa!…read more Quiet when I came in weekday afternoon. Calming spot to grab a treat, get some work done/journal, or catch up with friends in an aesthetic and modern cafe. Ordered the paradise tea with mango and avocado. I loved the textures and layers of flavors. The drink was filling and lasted me a while, not watery but refreshing. The mango tasted fresh and avocado creamy. I haven't tried the pastries at this location, but have at their other Richmond cafe. Great cakes and buns made fresh in-house. Easy to find parking at the lot outside. Service is pretty quick.

    Came here to get a breakfast pastry while in the area. Brecotea is a Korean inspired bakery that…read morealso has hot and cold beverages, breads, cakes, and savory sandwiches as well. The ambiance was clean and orderly. Upon entering, you grab a serving tray lined with parchment and some tongs. The items are in a glass enclosed display that you have to open and place your selections on your tray for purchase. I settled on the pistachio cream filled pecan pastry, the almond twist, and strawberry shortcake. The beverage menu was extensive: matcha, flavored teas, cocoa, espresso/coffee, and more. We were greeted by pleasant staff at checkout and our orders placed in a parchment type bag for take out. They also have seating inside. The pastries were just sweet enough without being overly sweet, which I like. The pistachio cream was a perfect compliment to the pecan encrusted pastry. The almond twist was both flaky and crunchy with the sliced almonds on top, and the strawberry shortcake had layers of real strawberries, whipped topping and yellow cake that was moist. All were fresh. All in all, a great place to stop by for a morning pastry treat and tea/coffee while in the area,

    Photos
    Brecotea - Honey Danish

    Honey Danish

    Brecotea - Hot Dog Danish

    Hot Dog Danish

    Brecotea - Half Baked Cheese Cake

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    Half Baked Cheese Cake

    Ben Wong's Tea

    Ben Wong's Tea

    4.6(45 reviews)
    1.6 mi

    Ben Wong is my favorite boba place. I've only tried about three boba spots in the Richmond area,…read moreand even though Ben Wong is the farthest from me, it's always where I go whenever I'm craving boba. I honestly like their boba more than any of the others I've tried because it's not overly sweet, which I really appreciate. I usually stick with the Oreo cream slush, that's my go to,but every now and then I'll try something different. I've had the brown sugar milk tea, the crème brûlée milk tea, and I believe the house bubble tea as well, and I've had no complaints so far. I also really like the atmosphere. It's clean, relaxed, and a nice place to sit. I usually go with my sister, and we'll just sit there and chat. It's definitely our favorite boba spot because their teas are so good. I haven't tried the pastries or cakes yet because I'm always undecided and I don't really like overly sweet things. That said, I see a lot of people raving about them, so I'm planning to try one next time, along with some other teas.

    Drinks are still solid and mochi donuts are fun but the service was dismal this evening. One of the…read moregirls working had just returned with food when we walked in over an hour before they closed. She wasn't super friendly but we get it she wanted to eat and we had kids who were slightly undecided. I hurried the kids along in choosing and left an 18% tip. I hadn't noticed that she rang in the wrong drink different than what I said. When it was made I mentioned but said it was okay I would take it anyways then I noticed the cookie on top that we had also asked to not have as one of the kids has celiac and I wanted him to be able to taste it. The girl who rang us up had put in no cookie but the girl who made it hadn't noticed that I guess. The girl making the drink that was incorrect however was INCREDIBLY rude, never smiled, acted like we were a complete annoyance to her life. If you're open and will be open for over an 1.5 more hours acting like customers are bothersome to you is insane. We did not feel welcome in the least and left immediately after receiving the correct drink.

    Photos
    Ben Wong's Tea
    Ben Wong's Tea
    Ben Wong's Tea

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    Art & Coffee by the Art Factory - Peppermint mocha

    Art & Coffee by the Art Factory

    4.7(20 reviews)
    5.7 mi

    The best part of art factory is that you can paint or paint pottery or even use their toddler space…read morewhile having coffee with friends. I joined a writing group every other Monday that meets there as well. The coffee is creative. The food choices are pretty normal to a café. There is lots of space and they have lots of arts and crafts for sale, including balloons for parties.

    Stopped by Art & Coffee to grab a snack and a drink while I was in the area. I was expecting a…read morebasic coffee shop with maybe some art on the walls. But I was greeted with a colorful large space instead. This place has everything creative from a gift shop with so many unique items, to a large open studio space in the back and a cafe area with drinks/food items. The food items offered are a little limited to mainly breakfast items and sandwiches but the grilled cheese I ordered was the best piece of nostalgia I could have. It was buttery and toasted to perfection. The drink menu is extensive with something for everyone, they also have a variety of locally baked pastries/goods for sale. In addition to my sandwich I got the lavender lemonade lotus drink and a red velvet cake pop. All delicious! The staff was very friendly and even answered my questions about how the open studio worked as I ordered. I will definitely be back to paint something fun and maybe indulge my inner child with another grilled cheese!

    Photos
    Art & Coffee by the Art Factory - Coffee and chai flight

    Coffee and chai flight

    Art & Coffee by the Art Factory
    Art & Coffee by the Art Factory - Outside

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    Outside

    Unplugged Games Cafe - Coffee and dessert

    Unplugged Games Cafe

    4.9(37 reviews)
    2.3 mi

    I have been about 4 times and will be back! A few times we have brought our own game and this past…read moretime we borrowed a game. We were walked through the steps of the new game by the staff and he made it very easy to understand. The food is very good! I have gotten the sweet potato fries with the chicken wrap every time! The service is very quick. I love looking around and seeing groups of people and families connecting over games!

    Unplugged Games Cafe is an absolute gem. If you're into board games, card games, or just looking…read morefor a chill place to hang out, this is the spot. They have an impressive library of games, covering just about anything you could want to play. Whether you're into strategy games, party games, or card games, there's something here for everyone. The staff is incredibly helpful. They don't just sit behind the counter; they actually help you pick out games, walk you through how to play them, and make sure you're comfortable. Their enthusiasm and knowledge really make the experience that much better. The food is great too. They put fun and creative twists on classic cafe dishes, and everything we tried was delicious. The drink selection is surprisingly strong. They offer a good range of non-alcoholic options along with a variety of meads, wines, beers, and mixed drinks. The vibe is exactly what you'd want from a gaming cafe. It's casual, relaxed, and welcoming. People are respectful, helpful, and focused on having a good time. Whether you're there to try something new or play a favorite with friends, it's easy to settle in and enjoy. If you're into card collecting, you'll appreciate the selection of booster packs for popular games. It's a great place to play, trade, and connect with others in the community. This place strikes the perfect balance between fun, comfort, and connection. We'll definitely be back (for the 12th time?)

    Photos
    Unplugged Games Cafe - Sushi go!

    Sushi go!

    Unplugged Games Cafe - Kids cheese burger with fries (default side)

    Kids cheese burger with fries (default side)

    Unplugged Games Cafe - Outside.  It was a hot muggy night but usually a nice place to just relax.

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    Outside. It was a hot muggy night but usually a nice place to just relax.

    Dunkin' - donuts - Updated May 2026

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