Friendly and helpful and they got the order right. I had a positive experience this morning getting a coffee for the road and a donut for each of us. This Dunkin does have a drive through but the Sprinter van is too tall so I parked in the shopping plaza and headed inside. The young man working the register was polite and efficient, adding the requested ice cubes to my coffee. He even put the two donuts in a box rather than the usual bag. Heart-shaped donuts for Valentine's Day even though we're a bit past that. Great coffee, fresh donuts, great service. Five stars. [Review 178 of 2025 - 1962 in Florida - 23743 overall] read more

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I love this location of Dunkin' Donuts. Palm Coast has several locations, but this location is the only one that has little munchkins that are filled with jelly. All the other locations don't make them. When you go in, they're friendly, the establishment is clean. They are accommodating. you're in your out. Even when you go to the drive-through, it's a quick experience. I'll be going to this location from now on.. read more

Every time I come there they always burn the cheese on any sandwich like the grilled cheese. It's not their oven, but it's the people that work there. They always forget that they put the bread in the toaster and it makes the sandwich inedible. read more

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This Dunkin charges you for butter and gives you a slab of margarine in a small cup. You ask for butter you should get butter. However, the staff is really nice. read more

I come to this specific Dunkin because it's like 3 minutes from my house! I'm usually super early in the morning but on Halloween I went in a little later and found this super cute donut girl lol I asked if I could take a picture (very polite younger employees that work here) Sometimes the wait sucks during the day because there are so many older retired people in the area so it's ALWAYS busy! Otherwise no complaints! I just had to post this picture, I thought it was so cute! read more

Went through the drive thru and ordered a boston creme and a coolatta and instead they gave me a plain donut nothing on it no filling just a bare naked donut and no receipt but when i went back to ask for my donut that i ordered i expected them to ask for the receipt that they never gave me. Nope they just gave me 2 free boston creme donuts without proving that what i told them was true. I have never had a good experience at this dunkin and i will never recommend going here ever. The dunkin on palm coast parkway will always be better even with the extra wait time with the drive thru. read more

Sarah... a dedicated manager & employee I would hire in a #NewYork minute... and hopefully be able to clone! To be honest, I've been disappointed 8 of the last 11 times I went to #Dunkin' & Sarah made it right, each time of the last 3, when I finally called to make order inaccuracies, known. Last time in time, I got a hot brew that was half full, plus wrong donuts with Sprinkles out of the two dozen, for an event. Called the store, she said come back through & she'd make it right. Returned & was stoked to get the larger cup of coffee I did order & that turned out to be one ofcthe better brews I've had in a long time, other than of my own making. So yes... bc of an intelligent & attentive, customer-focused employee, Dunkin' has been moved up 2 + Stars. read more

Dunkin' - Fresh Pumpkin Donut... yum.m. but the Pumpkin Coffee SUCKS!! Seriously disgusting foamy chemical yuk - Donuts Near Me - Palm Coast, Florida

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It's Dunkin. What more can be said about it? Donuts weren't as fresh as I thought they'd be but that's ok. Someone picked up our coffees by mistake so they had to remake them. The girl helping us was super sweet though. read more

Stopped this morning to get a cold brew and an ice water. The ice water tasted a little funky, I look in the cup and 3-4 mold flakes are moving around the cup. Many smaller ones that are harder to see as well. Apparently the ice machines or the lines need to be cleaned out. Absolutely disgusting and unacceptable with the amount of business they do this should never happen. Update: Went back in to the store to let them know and show them the mold flakes. The workers went and got the manager out of the back and she insisted they were coffee grinds. They most definitely were not solid like coffee grinds, they were flakey floating pieces. She asked me "What do you want another water?" I said no and told her I wanted to let her know their lines or ice machine needs to be cleaned and she walked away. Won't be going to this Dunkin' anymore. Unbelievable. read more

Dunkin' - Mold particles in ice water - Donuts Near Me - Palm Coast, Florida

The coffee was not sweetened, as asked for, so I had to go back through the drive through again. Also, the last two times I've ordered coffee, it seemed weaker than usual. I may not return to this particular store. read more

I don't do self checkout at grocery or department stores. I'll be gd if I am forced to use a kiosk to order a cup of coffee and donut. As much as I like DD coffee, I will go to Starbucks down the street where I can still pay the attendant. read more

I like DD, but their breakfast sandwiches are not good. Always check your food when ordering from drive thru. My BEC croissant was dry and burnt. This location needs better management. I will back for my coffee drinks:) read more

Dunkin' - BEC croissant - Donuts Near Me - Palm Coast, Florida

This is probably one of the best Dunkin' Donuts I've ever been to. Their coffee and donuts are really good, while the sandwiches are okay. However, the service is fantastic. The staff are very nice, generous, and friendly. The exterior looks plain, but the interior looks clean and beautiful. Orders are quick, easy, and simple! I was on the way to Daytona Beach and decided to make a stop for quick snack. I ordered the hot chocolate with whipped cream, which tasted amazing! I also ordered a few sandwiches, which tasted okay. The sandwiches were not hot and fresh. Likewise, the hash browns were soft, not crunchy and didn't look fresh. I also order some donuts, which tasted good! I understand that this is a fast food chain, so do not expect your food to be high quality. Overall, this place is great for a quick snack. Parking is spacious, so there is no difficulty with parking. The drive thru is always busy, but the line moves very quick. I will be back for more! read more

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I should've left when I seen no donuts on the shelves and only a handful on a rolling rack at 4pm. They were mopping the floors and looked like they were closing up but when i asked they said they were open for a few more hours. It took forever to get waited on because the employee was talking to her friend that came in. If this were my business, I'd be cleaning house. At minimum, they need better supervision. read more

Gabriella makes the most amazing drinks ever!!! And she is so nice and hardworking, I always look for her when im there.

Not a good shop to visit they are always out of blueberry muffins but have plenty of the unpopular ones along with the drive up workers have no pride in their work especially around 230 pm when the manager or owner is not there , this was not acceptable by any Dunkin brand .. this is a model of what NOT to hand to your guests read more

Dunkin' - Went through drive up and they added coffee to cup and handed this gross cup back to me spilling all over my interior of car - Donuts Near Me - Palm Coast, Florida

Idk what's going on with this Dunkin' anymore maybe just lazy workers. But almost every time I go through drive up to the window to order my coffee is never right today I ordered a dang small vanilla ice coffee with cream and sugar got the cream but taste like fucken nothing pretty much water and cream. Like how hard is it to follow your own recipe and give me what I ordered. I try to understand shit happens cause I work in the customers service industry but dang it's a point when u just fucking up all the time and I'm just wasting my money for watered down ice coffee and it doesn't even taste like a dang vanilla ice coffee. read more

The line here moved so fast even though they were busy and they were so nice and our coffees were great!

DO NOT GO - HORRENDOUS SERVICE - i ordered 2 almond milk iced cappuccinos. They told me (after ordering) that they could not make my drink ~that i get EVERY DAY AT HOME in Jacksonville~ because the use of the machine would be an allergen concern. i said "that's fine, just make it a latte no problem" - they proceed to make my drink with milk. the girl made it and then STARED at the cup knowing she messed up and then PROCEEDED to give me the drink. i asked her politely "did you make this with almond milk?" she said "no" i responded "i need this made with milk, i'm sorry, i have an allergy" ~ THIS LITTLE GIRL ROLLED HER EYES and took my drink back ~ so rude. i didn't even get what i ordered, why am i getting attitude? read more

Came to get a delicious caramel coconut (girls scouts style) coffee for my husband and myself. They had me pull up in drivethru so others could get their items while we waited on my coffees. Finally brought them out, with sleeves around the coffee cups and all. Drive back and didn't drink any until I returned to my husband, thinking it was hot. It is literally a 4 minute drive. Coffee was completely room temp and did not taste the way this coffee is supposed to taste. Clearly the kids working there so NOT care about the customers! This undrinkable, cold coffee was a huge waste of my time and money! Maybe I need to go to the devil coffee shop from now on even tho I don't like giving them my money at all??? read more

This is a great place to go if you are looking for a hot cup of coffee with just cream and sugar. Do not go to this location if you plan on ordering anything more than that. The service is fast but almost always wrong. They focus on speed rather than quality. I have consistently been dissapointed with my drive thru orders at this location. Specialty drink are always made wrong. The food is either made wrong, cold or just simply forgotten. Don't be surprised if you come home or arrive at work without your sandwiches. Great for a hot cup of coffee with cream and sugar, that is it. read more

Dunkin' - An example of the hashbrowns you will be served - Donuts Near Me - Palm Coast, Florida

Great service. Good coffee. They gave our pup a munchkin at the drive through. Last time we were at a DD was in Orlando and it was awful but this one is new, nice and the lady at drive through was smiling and efficient :) read more

This is the best Dunkin Donuts in Palm coast. The food is always toasted properly and never still frozen like the other Dunkin's in town. Even when this was in the gas station the service was always quick and on point. Amazing management and workers. It may be out of the way for me but I always drive to this location because I know my order will be right. read more

If we paid for a large drink, we should get a large drink. The drinks always come 3/4th full like somebody drank out of it already.

This place has the same donuts as the one down the street! They actually make them at the other one and bring them here! There's always a long line but the donuts are worth the wait! Get the munchkins!! read more

Dunkin' - Munchkins! Yum! - Donuts Near Me - Palm Coast, Florida

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They used to be my favorite spot!! I am regular, they know me by name, but the last few months they've really been struggling. I don't know if it's new management or what, but now I can't seem to get my order out on time, if my order is even right at all. It doesn't matter if I place the order online or call in, the order will always be late. Sometimes they forget to give me whole items that I've purchased ! causing me to go back 2x times to get it right. Even when it's clearly stated on the receipt. I'm very understanding, most of the time it can be customer error, but that cannot be the case if it's right there on the receipt ‍‍ they need better management read more

Bitter, Burnt coffee. Coffee obviously sat out for too long. I ask for a new cup, a fresh cup and was willing to wait and was told that that's the way their coffee taste. IGNORANT. I then asked for coffee from the drive thru. That's was way better. Of all the Dunkins out here, this one is by far has the worst customer service and the staff customer skills are lacking. read more

Oh boy DD you messed with the wrong people now... Telling a loyal group of senior citizens customers that they cant hang out at your place was a big no-no! It's like you don't even realize you're in Florida!? Shame on you! read more

My and my friend just went through the drive through and the lady who "helped" us was very argumentative. I've worked in customer service half my life and I can't imagine ever arguing with a customer. Sorry lady, the customer is always right whether you think they are or not. I ordered an iced peppermint mocha and a doughnut for my friend and a breakfast meal WITH an iced coffee for myself. Somewhere while I was ordering, she got confused. Might be because their intercom barely works? Anyway, I ordered my meal with the coffee she then asked me, how many coffees do you want? And my thought was.. "Um, I want the two coffees I ordered. Is this like give the customer all the coffees they want day?" So I said, just the one ice coffee AND the peppermint mocha. Again, the intercom was barely functioning. I get up to the window, pay, get our order and pull away from the window. Then I realized I only got the peppermint mocha coffee. So I pull back around to tell her that I only got one coffee. This is when she told me I only ordered one. I absolutely ordered two coffees. One peppermint coffee AND one iced coffee with cream and sugar which came with my meal. Instead of putting the "customer is always right" rule into play, she argued with me back and forth telling me I only ordered one. If i was the one working, do you know how I would have handled it? "Oh I'm so sorry ma'am. Let me get that coffee for you free of charge since it was my mistake. I'm so sorry." But no. We went back and forth about 4 or 5 times. UNBELIEVABLE! So now I'm sitting here without my coffee and totally annoyed by her lack of customer service. Poor customer service is one of my biggest pet peeves. I wont be going back. Not if that's how they treat their customers. Dear lady at Dunkin Donuts, I'm sorry that you work long nights. I'm sure you were tired and maybe you had some life stuff on your mind. Sadly, even when life happens outside of work, we are expected to maintain a level of customer service that our employers expect us to have. If you're having a bad night and don't think you'll be able to treat customers with respect, call in sick. Sincerely, Girl without her coffee FIX YOUR INTERCOM AND TRAIN YOUR EMPLOYEES DUNKIN DONUTS IN PALM COAST!! Also, don't order the hash browns. They're soggy. read more

Corey is the best barrista ever. Very personable and fun. I have been going to this DD since they were in the Shell gas station and became a loyal customer due to the great employees and Corey! read more

Went via Drive Through window, which I am always skeptical of as they always screw up the order somehow. This wasn't the case this time. My order was taken perfectly for 2 Adults and 2 Kids. I was very pleased. Additionally the window person was extremely friendly as well and didn't seem rushed as they always do trying to move you out of the window. read more

The staff is super friendly and nice they will make sure you get what you want and you're coffee and meal will be ready quickly love this place. read more

I'm very disappointed with how they do not coat the chocolate munchkins with a glaze like the other location in town. I've had to ask for my money back and the girl gave me a hard time. The coffee's great but I won't buy my donuts from them. read more

I come here almost every morning and I love it here!! The staff is so sweet and kind. They never get my order wrong and are quick. They are usually packed in the morning and there's a huge line but they do a great job and getting everyone's orders out quickly and efficiently. Most importantly, they always have my favorite donut( sugar raised) and if they don't have any, they make them on the spot which is awesome!! Highly recommend if I'm the area!! The inside is cute, they have plenty of seating with cozy chairs and tables to hang out in. read more

The best ever. They know me, when they ask what can we get started for you today I say breakfast and they say 3 bacon egg and cheese wraps and a large unsweetened ice tea with 4 Equal. I say yes and when I get to the window they are there perfectly cooked. Every day. Thank you. read more

On August 5th around 6:30'ish PM we tried this location for first time since the Palm Coast Pkwy location burned down. My wife and I came in for a donut and coffee after a great dinner at Carrabbas. We stood at the counter for at least 5 minutes before a young dark haired girl came to counter with an attitude! Totally made us feel as though we were bothering her for being there , definite attitude problem. There were three other employees hanging out at drive thru window talking personal stuff as we waited, there were no greetings of any sort when we entered or left. Probably will not come back. Just bad mojo/vibe read more

GOD BLESS THIS PLACE! Out of no where at 8:30 p.m. on Monday 4/27/2015 my wife says "I'm in the mood for a donut" and I say "I'll go get you some". She never says that and I would never go get them but this happened. I get to Dunkin Donuts, go inside and they have "buy 6 get 6 free" so I buy a dozen. I never would have bought a dozen but they were on sale. When I walked out some guy sitting in the dark at the end of the parking lot yells "that looks good and I'm hungry" so I drove over to where he was, got out and gave him some donuts. P.S. The woman who took my order was very cheerful and friendly, the donuts and coffee were EXCELLENT!! read more

Cory is the best coffee maker in the biz! Come here almost every day we love our dunkin people

The drive tru looked to be a little long and I questioned rather to enter but did anyways. They were really quick I didn't feel like I was waiting a long time! I was really impressed! read more