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Dunkin'

5.0 (1 review)
Open • 5:00 am - 8:00 pm

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The Bean Bro - Coffee leaks beneath the lid where it's put on.

The Bean Bro

(36 reviews)

I've tried giving this place a chance, but I'm done wasting my time…read more This is the third time I've driven here, about 20 minutes out of my way, only to find the place closed when their posted hours say they're supposed to be open. This morning was the final straw. Their hours say they open at 5 AM, and here I am sitting in the parking lot at 6 AM writing this review... and they're still closed. You can see the timestamp in the photos. Today is Monday incase anyone is wondering if I showed up on the correct day. To be honest, the coffee isn't even that great anyway, so I guess they're doing me a favor. What really made me laugh is the sign on the window asking customers to leave a 5-star Google review in exchange for a punch card credit. If you have to bribe people for good reviews, that might be a sign something isn't right. Maybe instead of asking for 5-star reviews, they should focus on something simpler--like showing up on time and being open during their posted hours. At this point, I'll just make coffee at home.

I've been coming to The Bean Bro Roastery & Coffee Co in Daleville, right off the base, almost…read moreevery morning before work, and the coffee is usually really good. That's why this is disappointing to write. Today, I ordered a hot coffee but was given an iced coffee instead. When I politely let the worker know about the mistake, she responded with a bad attitude rather than simply correcting the order. It wasn't about the mistake -- those happen -- it was the way it was handled. It may seem like a small issue, but when someone is preparing your food or drink, attitude matters. A negative response in that moment doesn't leave you feeling confident about the overall experience. Customer service goes a long way, especially for regular customers. Unfortunately, because of this experience, I won't be returning.

Dunkin' - donuts - Updated May 2026

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