The service has always been very helpful and friendly. They take CASH ONLY! I don't see that as a…read moredown side, just something to know before you go. The donuts are always scrumptious. I LOVE cruellers and 4 Seasons are really great! Everything we've tried has always been good. We love this place!

Giving it a 2 star because the staff were very friendly and the space seemed clean. This was the…read morefirst time I stopped in and I purchased a boston cream donut, a sour cream donut, and a bottle of water. The donuts looked and smelled amazing. They also appeared fresh. Unfortunately, the boston cream donut tasted like the chemical smell you smell from a nail salon. It felt like I was eating that smell. The sour cream donut, also great looking, had the perfect texture and the right amount of powdered sugar dusted on top. That one tasted like old fryer oil. I'm super disappointed. I wanted to love this place, but I didn't take more than 2 bites of either donut and I don't know that I'll rush back.

Donuts are made fresh in front of you. Must try their cinnamon sugar donuts.read more

Their donuts are the best There is an on and off situation with the service and when are the donuts…read moreHOT????? Please let us know. These donuts deserve 5 stars. They are delicious.

Stopped here before headed home. Plenty of parking in the lot. This location has a drive-through…read more The staff were friendly and helpful. Clean inside with plenty of seating. Donuts were great. We got there a little late so not much of a variety.

Well to be honest for the first time in forever they actually got my food rug he after a month of…read moretrying BUT GUESSS WHAT.... I got a messy food item and they apparently don't use common sense and give not a single napkin so good thing I had some in my glove box. But like seriously no common sense. I swear if it is not one thing it's another. Also this is not about complaining or anything but it's the fact that if you go to a place to eat you would expect it to be exactly what you ordered and have everything you need to complete the satisfaction so you have nothing to complain about.

I have been going to this Dunkin a lot and ordering the same thing which includes decaf iced…read morecoffee. Today someone who worked there told me they don't even sell decaf iced coffee. It's hard to get good help I guess. Very disappointed.

1)They were very rude the Indian lady with the blue shirt her and another Indian lady were talking…read moreabout me in Hindi and didn't know I understood every single word she said! And I purposely went back there 3 days this week and they still talked about me and called me funny looking white man that doesn't know his order. They only smile if you tip them and also I went there around 12:45 today and saw her taking tips for herself which as a manager in Dunkin that is illegal! Very disrespectful to talk in Hindi when in the front of the store that's what the back room is for. And it seems like they only hire family members there and spend most of the time talking to each other in Hindi

i got cheated today by the cashier at Dunkin' Donuts on e basin road in New castle. I gave him 20$…read morebill , but he returned only 5$ after I purchased 4 $ drink : I will never go back to this Dunkin Donut: recommend to others to avoid it

So this place got an overhaul. Sandwiches are good but the donuts a hard and stale. So new…read moreoutlook but same donuts I ordered via the app because there as a line and it was done rather quickly.

They have a good team at this Dunkin' location, it was working well this morning and people were…read morequickly getting their food. I ordered the avocado bacon toast to try it and the sourdough bothered me at first untilI realized it was sourdough. I also had a large black coffee, which was great, and a doughnut. When Mckenzie, at the register, asked what me what kind of doughnut I wanted so, I asked her what her favorite was and tried it. She has good taste, I recommend trying the cream cheese doughnut if your looking for something new.

Disclaimer: If you read any of my other reviews, you will see I am fair in my criticism. Most…read moreplaces have some redeeming quality. This place does not. This is the third time I've been to this Dunkin and they are clearly not paying attention or simply don't care. The first time I went a friend treated me, I ordered an iced coffee, it was disgustingly sweet. I didn't ask for any sweetener. Second time, I went and ordered the Dunkin hot midnight (their darkest roast) and I ordered it black. It was too hot to drink upon receiving it. But when I got home, I had a sip and it was full of sugar. Then today, I ordered a hot midnight coffee. The barista said "midnight black" back to me, I said "yes black." The screen confirmation said hot midnight black. I get home, first thing I notice is that my coffee cup isn't very hot to the touch. Second, I took a sip and it is not Dunkin midnight. You can tell from the taste and even the color of it. So not only is it not the right coffee I asked for, it's warm. I live 3 mins away from this Dunkin so there's no way it cooled down that quickly. And like I mentioned before the cup wasnt hot to the touch. I thought maybe they got newer, better insulated cups. At this point, there is nothing that can rectify the situation. I'm going back to my original location. The only reason I went to this location is because they have a drive thru, my main Dunkin does not. I should have known my order would be bad. I pulled up and it looked like a bunch of college kids goofing around inside the building. Nothing wrong with having a good time at work and bonding with your crew, but it's at the expense of customer satisfaction. I unfortunately will not be going to the store again, despite how convenient it is. I'd rather be inconvenienced and get exactly what I ordered than spend my money (in this economy) on something I can't even enjoy. There's too many Dunkin stores along DuPont and Pulaski for a location to be making these types of mistakes. We have a large selection of Dunkins to go to and if this one doesn't improve, people will go to the other locations as well. Needs new management and oversight. Best of luck to ya.

Ordered a grilled cheese sandwich with bacon and got this trash, not sure how they even consider…read morethis edible food. One bite and went in the trash. This was like 6 bucks too those dirty birdies...