Ok so I don't leave reviews for much but.... SERIOUSLY?! I recently purchased coffee from the Moosup CT Dunkin Donuts. My order was a medium Caramel Swirl (hot) 4 creams, extra shot of caramel. Not too hard right? Day 1, Order placed, No caramel at ALL no big deal I was too far to turn around plus mistakes happen, Easy peasy... Day 2, wife and I stop by, same order x2. Order placed... One Pumpkin Spice, the other burned BAD. This time I tasted it before leaving. I Decided to go in to return my order. Was rudely interrupted because I wasn't wearing a mask (any who) Was treated as if I was wasting their time. I finally got my order corrected, still tasted slightly burned, but at this point, what ever. Day 3, wake up getting ready to head out and get my morning coffee from the Dunkin Donuts in Central Village, because Moosup DD has lost a customer. So as I'm checking my finances, as I do every morning. I noticed, I was charged TWICE for the previous days horrible coffee and experience. I would of been ok with it and likely let it go if my past 2 experiences with them was not so upsetting. Again mistakes happen but how friggin hard is it to... type in an order, make a coffee, grab some donuts, take money, give card back. I did notice they employ ex junkies or current who knows. Just save yourself time and headache go 2 minutes down the road to Central Village DD. $15 minimum wage... HA!!! get the burger ON the bun, get the coffee RIGHT then we will see. Now when I went down there in person to confront (with proof) the younger kids working saw I was correct and quickly responded and allowed me to order anything I wanted, on them. I could of went NUTS but I'm not greedy. I ordered my caramel swirl coffee medium and a egg n cheese bagel. Faith restored in our youth. Very nice kids (I'm 37 lol calling them kids)
To Moosup DD... Bring Bakers Dozen back n GTFOH. read more