This is borderline horrible. The gentleman behind the counter is not ver friendly, and uses a glove on one hand so that he can play cashier and cook at the same time. However, he is the only one working so that must be frustrating. He must take the order, and make everything to order prior to helping the next customer. His attitude is probably due to lack of Dunkin management to adequately staff an airport.
Absolutely ridiculous
Management can and should do better, starting with leadership. read more