I ordered a medium Carmel latte. No ice. Taste was more heavy on the cream than caffeine . The staff was kind. I went through the drive-through but from the window I can tell they've updated that location. It looks nice inside. read more

Dunkin' - Caramel latte with whipped cream - Donuts Near Me - Mechanicsburg, Pennsylvania

The iced matcha, except I heard about adding three pumps of blueberry and vanilla. A large one for only $5.95 It's easy to drive in and out of the Dunkin Drive-Thru service, and getting such a yummy drink takes less than five minutes. Pleasant drive-thru atmosphere. read more

Dunkin' - Dunkin Iced Matcha Latte with blueberry and vanilla - Donuts Near Me - Mechanicsburg, Pennsylvania

I'm very upset, i am highly allergic to cheese so i ordered a turkey , egg & cheese without the cheese. they even put on the receipt no cheese. Then the line was wrapped around the building. An as for my coffee i got it's super bitter and they did not fill the whipped cream up at all or put any caramel.. Please if you're going to go here check your food and try your drink before you pull off! read more

Dunkin' - Turkey Sausage Egg and Cheese - Donuts Near Me - Mechanicsburg, Pennsylvania

This was the only Dunkin not sold out of the donut I like. I like the headlight donuts because they are filled with the cream I so desire. read more

Dunkin' - Good donuts but I prefer the name Dunkin Donuts not Dunkin. - Donuts Near Me - Mechanicsburg, Pennsylvania

I like Dunkin's Donuts. The service is OK. The Ambiance- well, it fits for a coffee/donut/breakfast place. Overall, 3 Stars.

Cons: I did not enjoy the drive through experience on my first visit. Not a great intercom system. Lots of yelling on both sides. Pros: walk inside!! I've ordered in person or on the DD app and walked inside the store and the service was prompt and friendly. Big orders: I walked into the store on a weekday and ordered 2.5 dozen donuts for a class party (plus egg bites and coffee). They were really responsive and had my order complete in a few minutes during the morning rush. Key point: I do not order complicated drinks or food (coffee +donuts +egg bites), so the food comes out as expected. read more

Even though close to where I live, i seldomly stop at this Dunkin. This Dunkin really hurts in the area of customer service. When they serve you, it's an attitude of "they are doing you a favor. Seldom a smile, from the counter because they're too busy even though there are just a few customers. I've had my sandwich thrown, not laid on the counter, with zero eye contact. Coffee and food is good, customer service bad, bad, bad. read more

The coffee is always great, service people from employees to the managers are awesome , and the ambiance bar none!

Just left this place and ordered 3 donuts and two coffees, the moron who was at the counter put the Boston cream donut on the bottom of the bag with the chocolate side down. Total lack of caring or was done intentionally. Obviously all the chocolate was glued to the bottom of the bag, no longer on the donut. You have one job and you F that up. I will never return! read more

Very busy but we got our food in a timely fashion. They were out of sesame bagels unfortunately. The egg looked like it was poured from a carton. The tea was very good. read more

Dunkin' - Egg and cheese on cinnamon and cream cheese on everything bagel. Hot tea and iced tea. - Donuts Near Me - Mechanicsburg, Pennsylvania

I highly recommend not going to this location... A lot of the older women who work the drive through are pretty mean. I understand if you are having a bad day but these women just hate life. Several times they messed the order up and over charged and would not give us our change. Skip this location to save yourself the hassle. read more

Very dirty and employees do not use gloves when serving. The cups are dripping with coffee, not very friendly. Go elsewhere. Ewwwww

This is your typical Dunkin Donuts. The location is small and parking is kind of tight. But They make a good coffee and the donuts are usually well stocked. The staff is friendly and efficient. They have outside seating but its not really a great ambiance since its really shady and your view is people yelling into a drive thru speaker. If you need a fix and you're in the area this will do but I wouldn't seek it out. That area is just too congested. read more

Dunkin' - #pa - Donuts Near Me - Mechanicsburg, Pennsylvania

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Went through the drive-thru on a Wednesday evening at 8pm. The staff was so friendly! The Manager's dad, Arvind, gave us a complimentary glazed donut! Thank you, Arvind!! read more

Staff are super friendly and accommodating. Always happy with how quickly they have my mobile order ready for pick up. They make everything perfect, especially the sweet black pepper snackin' bacon (for some reason no other location does it as good as them)! read more

it's really the worst service ever at any Dunkin Donuts. The capacity to comprehend English is awful, then they get an attitude with YOU because THEY don't understand English. Good luck trying to understand THEM with their thick Hindi accent. They can't pronounce English words any better than they can understand them. It's a nightmare. I asked for a plain bagel with cream cheese and a strawberry dragonfruit refresher at the drive thru. They asked what size? A medium? I only had $8, so I asked, "With a medium, what's the total?" They asked if I wanted cold foam. I said, "No, what's the TOTAL". They responded with some gibberish I didn't even understand. I had to ask for the total again, and a coworker jumped in to answer me, because she knew her coworker was not understanding me. It was under $8, so I said yes. I drive around to get my stuff, and the drink has cold foam. I asked, what's this? whipped cream? The woman says cold foam. I tell her I never asked for that, so the woman gets defensive and starts over explaining her interpretation of the conversation and gets mad at ME. No apology. They remake the drink. 2nd time she makes it, it has NO TEA in it. It doesn't taste right, so I gave it back. That's not what I asked or paid for. They said I had to go around the drive thru again to get my drink because other people were waiting. I go around the drive thru again. 3rd time she makes it, she puts a tiny drop of tea, a tiny drop of strawberry, and the rest is watered-down water. The drink barely even had any pink color. I told her it still didn't taste right, and she said a bunch of rapid paced gibberish and, "This is the way we makes it." I'd love to open a fast food restaurant in India, speak their language too poorly for them to understand, and make them go around the drive thru 3 times, just to rip them off and stress them out by giving them incorrect/low quality foods. These people will ruin your mood and make you hate coming here if you have the poor judgment to go there again. They get defensive and argumentative instead of being courteous and apologizing. Not worth the aggravation. Go somewhere else. read more

A very rude owner !!!! I have been regular to this shop on drive thru and I understand they have staffing issues. For an accidental visit to the shop, the owner started yelling for coming in. he does not have the decency to apologize after explaining the situation. A very poor customer experience... read more

the worst place ever. I ordered vanilla iced latte and sue gave me chai latte. I went back and I asked respecfully to make me an iced latte and she went off. I will never go back to this location read more

Really can't believe this issue. I was traveling with the Mrs and it was a early morning drive of 4.5 hours to get home to NY... had with us special thermos tall cups which will hold an item hot or cold for at least 12 hours. Filled them with ice prior to leaving our hotel and stopped at a Dunkin' Donuts on our way to the parkway in Harrisburg PA ... ordered a Large ice coffee with no ice. I was given a 3/4 filled container and when I asked why it wasn't filled I was told " we give you the measured amount of coffee with ice... without ice you get less coffee but you can buy more" I freaked out at the stupidity of this young lady. She with a straight face was telling me no ice you get less coffee. I asked if I take more ice and less coffee will I pay less.... she took a moment and said .... hold it It's coming YOUR LOSS! We needed the coffee for the trip early in the morning but not for nothing... REALLY? read more

Dunkin' - Terrible rip off! - Donuts Near Me - Mechanicsburg, Pennsylvania

Did a mobile order and they messed up my donut order. You'd think it'd be hard to do that. Well they did, both kids wanted different donuts; Boston cream and glazed blueberry. Well since they couldn't spend 1 more second to do their job right I had 2 angry kids and wasted both donuts. They just threw both donuts in a bag, mind you my kid who likes blueberry wasn't happy that all the chocolate from the other donut got on hers. Then my other kid was mad he had no chocolate on his. I also placed a separate mobile order with a toasted bagel yet they gave it to me cold, then asked for it back to toast it. It was not busy, there was no line. Not sure why they rushed it. Couldn't even spend the extra penny to wrap each donut separately. This place always seems to fail every order I make! read more

RUDE AND PUSHY. sick and tired of them not listening, rushing thru the order like there's a fire, and just plain bad customer service. I'll drive 5 miles out of my way not to go to this one that's next door. there is only one man there that is nice on the drive thru. everyone else is plain rude. Knock it off. PLEASE read more

I ordered a vanilla latte iced. Way too sweet even with just 2 pumps. I asked her if she could do it again with less sugar (I've had this plenty of times and know normal 2 does not taste that sweet) she went off "what do you want me to do and walked off) worst attitude and I made sure I was very polite. I just left the drink on the counter and left. Didn't ask for money back. read more

Super busy at 7 30 in the morning. Staff was friendly and efficient. Car line moved along at a good pace

Honestly, every time I visit this particular location something is wrong or forgotten. On at least 3 occasions I wasn't given a straw, so I've started just asking for one. Just today, I was given the wrong donut... which I didn't realize until about 4 hours later when I finally had a chance to eat it. I ordered the blueberry and I was given something with chocolate icing on it, which of course, the icing melted and is stuck to the bag. read more

Very special customer service and have not experienced elsewhere definitely recommended this location clean and fast

You'll be luck if they can get your coffee right. Their drive through takes forever. If you're on a time schedule, don't bother stopping unless you like being late read more

Rude. Insulting. Mean. Worst Customer Service Ever! Food used to be good but now they can't even get your order right. Called my niece a liar when she said her breakfast sandwich wasn't what she ordered. Can you imagine calling your customers liars? I will never go to Dunkin Donuts again...coffee and breakfast is everywhere so you have to differentiate yourself with the best customer service possible--and then good food. You lose, Dunkin Donuts. Go the way of the dodo now! read more

My daughter and I stopped at this location yesterday around 1100 am, the drive thru line was really long so no big deal we decided to go inside. My daughter wanted me to order her 2 breakfast wraps, a hazelnut ice coffee and 2 orders of the hashbrowns. Upon ordering the breakfast wraps I was told they were discontinued...so I said ohh ok, then I ordered the maple bacon egg sandwhich, two hashbrowns and a hazelnut ice coffee and was told that the sweet hazelnut ice coffee was discontinued? But they had the unsweetened which made no sense to me at all. I was told "we can put sweetner in blah blah" so anyways, paid for meal go out to get in my car, look in bag, no sandwich just a bag of 3 little pieces of bacon, two orders of hashbrowns and a poor excuse for a hazelnut ice coffee. I looked online to see of the breakfast wrap was no longer made, nope it still was, just apparently this location wants to bypass things and choose not to make certain items and short cut ingredients to make a profit. I sure as hell hope the line that was waiting in the drive thru only asks for a glazed donut because if you ask for something that requires much thought you will definitely walk away disappointed!!!!! read more

They are fast. But they never get our coffee right. Even after explaining what we wanted multiple times. And they have an attitude. This is one of the worst Dunkin' Donuts I ever been to. Edit: we have been here a few more times and they still don't make it right. We have to constantly tell them to add the stuff that they didn't in the first place. They are either being cheap or extremely lazy and don't care. read more

I just went to this Dunkin' and had a great experience. The woman who took my order was so nice and made the donut buying experience stellar. Will look forward to going again! read more

Not everyone is a coffee drinker. Shame on me for not checking my order for a tea until I was already gone. What part of two tea bags makes you give me. Coffee. Not a happy customer today read more

This is probably least favorite place as some the people aren't treated well to us when we either order through drive through has no patience with us even inside too. so that's why we stopped going there and going to Starbucks as these people have more patience with us. read more

Seems to be hit or miss with this spot. Dont bother using them for Doordash - the few times I have they never make the food right; I ask for no egg on the egg, ham&cheese morning wraps & get egg every time. Ordered no cheese for my coworker on her sandwich & always get cheese. & dont bother trying to get it fixed! Also I've ordered from them before on Doordash only for them to cancel my order 30min later & 'close' their location for the app; this has happened more than once. At least I get a refund, but it's annoying to be strung along like that when I could've just spent my money elsewhere & actually got my food in less time, or at all. Also ordering from their actual Dunkin' app to pick up there never seems to work anymore, & when I do get it to work I come in 10min later & tend to wait another 10-15min usually to get it. That all being said, I've never had a bad drink from them! Their coffee is good, & the donuts are usually good too. The location always looks relatively clean as well inside, which is nice. read more

This is where I met my wife so of course it's a favorite! They don't sell ice cream anymore, but everything else is fresh and the service is great. read more

Dunkin' - cars parked in front of a dunkin donuts store - Donuts Near Me - Mechanicsburg, Pennsylvania

Hit and miss as far as freshness of donuts. Bad decision to put berry flavor on powdered donuts.

I've had issues at this dunkin but have yet to leave a review. It's horrible to say the least. Staff always sounds miserable, my drinks are always wrong. The other day went in to get 7 $5 gift cards for Easter and the lady was on her phone half paying attention. She said they can't do $5 gift cards so we went to the one in camp hill and what do you know they could do it. Found out she just didn't want to do the work and lied. read more

This is my favorite Dunkin. Staff is always helpful and wait on us quickly. Usually steady traffic at drive thru so donuts are fresh.

Only Dunkin' I go to anymore. The workers are very nice and always get my order right! Super fast and great service!

Still a two star, sorry to say. The access to this location is pretty challenging, and access to the drive-thru is odd. If you're coming in on the pike from the North, you have to make a U-turn or drive past the Dunkin Donuts to get into the lane to make a right turn into the establishment. The turn from the right is tight, and naturally there are some pretty harried drivers! Sometimes I don't know how many hash browns I am going to get. Although my receipt says 6pc hash brown, I sometimes get 6, sometimes get 5. It's always a surprise, and not necessarily a good surprise! And oh my gosh, when I try to use my AARP card for a free donut, that creates all kinds of confusion, and they often either 1) don't have any of the donuts I ask about or 2) give me the wrong one anyway! And, the latest interesting experience with this particular location is that the special fruit iced teas are $3.49 at this location and $2.99 in many others. Why the 50 cents price difference? Is every other location priced too low, or is this location priced too high? I've found other issues with pricing at this location versus others. Sometimes I go to this location strictly for convenience when I'm in the area, but I would much rather the Enola or Camp Hill (by Holy Spirit Hospital) locations to this one. I compare this location to several in Harrisburg, Bloomsburg, Hazleton, and one in Carlisle--much to be desired, and leaving asking myself, "Now why did I just do that--was it really worth it?!" read more

Today I stopped by the Dunkin' Mechanicsburg (Carlisle Pike) location to purchase holiday gift cards for my kid's teachers and they refused to allow me to purchase $5 gift cards. The lady obviously just didn't want to be bothered and she said the minimum is $10 for each gift card. I then went to the Dunkin' Camp Hill location and they gladly sold me $5 gift cards. Mechanicsburg location lost out on a $120 sale in total but they didn't seem to care. Very poor customer service!!!! I won't be back!!!! read more