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    Cold Stone Creamery

    3.1 (40 reviews)
    Closed 12:00 pm - 9:30 PM
    Updated 3 months ago

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    Birthday Cake Remix
    McKenzi D.

    Cold stone is more pricey than I would typically like, buts it's a nice treat every now and then. I like that they scoop the ice cream right in front of you, add your toppings, and combine it all MTO! The small size (called Like It) is $4.79 for a dish, a waffle cone or bowl costs extra.

    Laurie H.

    1 star. Won't order again. Ordered a $27 6 inch ice cream cake. When I got it, I didn't inspect it in the store because I didn't think I'd need to. It was transported home carefully, only 7 minutes from store and was secured in a tote. When I got inside and took the lid off, the cake has large chunks missing out of the bottom edge of it. This wasn't from pieces separating from travel - they were just missing. Not the quality I'd expect for almost $30. My order was also for Thursday at 2, and they called and left a voicemail on Wednesday stating that they made it early "because they might be closed tomorrow" and it was ready for pickup 24 hours early. I don't have anywhere to store it (no freezer space for full cake) so hopefully it's cold enough outside for it to keep until I need it tomorrow. Edit - 3 stars for attempting to resolve a situation. Reached out to company to express my annoyance on the situation. Was given a $15.95 credit. Still not sure if I will order again.

    The icecream we asked for was Founders Favorite
    Lisa K.

    The service at this location is horrible. It is the second time I've been a customer at this location and received horrible service. We entered the store 10 min before closing and no one greeted us nor paid us attention until 9:30 PM. At 9:31 PM one employee looked at me and said we can mix anything for you. I told him we were here before closing and would like to get serviced. We asked for founders favorite and he proceeded to get my order and take my ice cream mix to the back. When he came back out with the Ice-cream nothing was mixed in. Unfortunately I paid for Ice-cream but it was horrible.

    Cheesecake Fantasy in the Gotta Have It size
    Vincent K.

    Since the ones in Lancaster closed about 10 years ago, I have had no way of getting this amazing Ice Cream at all. That was until about 4 years ago when I discovered that Colonial Park has a location. Why did I delay for so long to get ice cream here? A little bit of laziness and a little fear of the price, but no, the price hasn't really gone up. Anyways, I went in, ordered the Cheesecake Fantasy which was made with Cheesecake flavored Ice Cream, blueberries and strawberries. I ordered it in the Gotta Have It size as I love Cheesecake anything. It cost me less than $6 for the ice cream and I was so happy I could get this again! Why did the locations in Lancaster close? I guess I'll never know, but I do plan to try to frequent this place more often when I'm in the Colonial Park area.

    Our Strawberry Blonde
    G. B.

    Was greeted as soon as we walked in with smiles and politeness from all workers. It was a very clean environment.

    PB Dough Delight in a Sprinkle Waffle Bowl (Like It Size)
    Lauren L.

    Cold Stone Harrisburg is my favorite location! They have the best offerings such as dipped dough, the dipped cones with or without sprinkles, and some local flavors. I've been to other locations that don't keep these things stocked. Not to mention, they have better customer service than others I've visited. They typically are very helpful answering questions, do not skimp on the mix-ins, and will serve you with a smile!

    Amy S.

    Just went here on a Saturday night. Was served by a girl with curly hair. She did not make my ice cream properly and didn't offer a solution. Ice cream was melted when I got it in a cup. I asked her to put it in the freezer or something because I wasn't going to accept a melted cup of ice cream. When I got it back there was no lid on it and it looked like a lot of it fell off. Cup was not a proper serving. The candy inside was full bars and not crushed up. The other cup we got was made by another girl and it was perfectly good! Horrible service because multiple servers were there when I asked her and no one offered a solution other. Wasn't offered a refund or a redo. Would not come again.

    Cold Stone Creamery of Harrisburg -- 5072 Jonestown Road / Route 22, Harrisburg             Storefront
    Brandon K.

    It's said to say it, but the current closest Cold Stone to my house is about forty minutes away from where I live in Massachusetts. However, there used to be one in my very town (closed about four years ago), so going there is sort of like a treat for me and something I don't do very frequently. When I found out there was one in Pennsylvania, right by the hotel in which I was vacationing, I was extremely happy and couldn't wait to try it. The overall experience here wasn't nearly that of the Massachusetts location I go to, and everything was wrong about this place just from the time I entered the parking lot. Unfortunately, Cold Stone has been decreasing over the years for many reasons. I thought they were doing better, as the one location I have been to recently in Massachusetts has been fabulous. But, unfortunately, this is the next of the many Cold Stone Creamery locations to close.... and it's really ridiculous. Upon entering this establishment, I was greeted with two handwritten signs on the door. One said "Cash Only (no gift cards or credit cards)", and one said "Blender machine down. No shakes, smoothies or frappes". At checkout, I also discovered that I would be unable to get a receipt. In Massachusetts, this is violating a law that a receipt is unable to be printed for a consumer, not sure about Pennsylvania, but it seems like a widespread law and a feasible one at that! Ice cream was alright. My chocolate was filled with ice clusters in the ice cream. It wasn't anything like other Cold Stone's I have been to in the past. The sign on the outside of the building is also falling apart and the logo for Cold Stone is not even visible at all. I'm not impressed with this Cold Stone at all, and have no intentions of returning. With all the frozen custard, frozen yogurt, and ice cream spots within a few miles, there is simply no need. 2 stars. This can be put on the "SKIP" list.

    the outside...
    Etzer D.

    My wife calls me silly but I find the menu very overwhelming and confusing. Once I have finally come to a decision however, the bout's worth the anxiety! Man, the pumpkin cheesecake is great! Staff if friendly also. We had a Groupon which the register couldn't 'read' and the staff gave the icecream for free.

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    Ask the Community - Cold Stone Creamery

    Review Highlights - Cold Stone Creamery

    I see some comments about the staff being rude, but, I mean, really, they are just trying to get everyone their icecream in a timely manner.

    Mentioned in 2 reviews

    Read more highlights

    Cold Stone Creamery - icecream - Updated May 2026

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