The workers are great but the manager Cindy SUCKS BALLS!!!! with a very Stankish attitude, tried to use a app coupon the first time and she denied it when it clearly said any drink! Then day 2 asked if I can turn my change into a quarter clearly she has a problem but let her know someone that walks in she will jump on the register to serve them with excellent service!!!! So bias and prejudice!!!!!! I knew the way she approached the counter she had a problem! read more

Dunkin' - Donuts Near Me - Hobart, Indiana

I always go to this store to purchase my orders and many times they get my coffee order wrong not to mention my food orders.. Went there today and ordered two avocado with bacon, got home and learned there was no bacon on either one so I called and told them and was told they would replace the bacon on but not the other!! I took a picture of both toast, receipt, and photo and they did replace my order but for them to tell me they were only replacing one order oh no!! I go to that particular Dunkin every single day spending several dollars every single week ( no less than $60-$100 a week) and their going to treat me like that! I'm going to change store locations this one is ridiculously unappreciative if loyal customers... read more

Dunkin' - What they gave me, I order this with bacon but didn't get the bacon.. They said they were only replacing one of the two orders with bacon! - Donuts Near Me - Hobart, Indiana

The staff got my order wrong, forget cream cheese for bagels, and rushed me while taking my order. Not only this, but they told me pull around front for the rest of my order and had me waiting 15 minutes before I had to pull back around to see my food sitting at the window. Apparently "they forgot" about me. Very disappointing and waste of money because I didn't even get the food I ordered and waited more than 20 minutes for. read more

I frequent this one almost on a daily basis cuz I love their coffee!!! We should have stock in this joint. The donuts, eh, most of the time when I get one, they're not fresh. Oh well guess I gotta get up super early for fresh ones. read more

Came in this morning to grab a coffee and was highly disgusted. I watched an employee filling a box of a dozen donuts. She dropped a donut, it rolled across the floor, she picked it up, and threw it in the trash. Good to see. Then she didn't change her gloves that she just picked up the donut that had rolled on the floor. She continued to fill the box. Takes the box out to a car. Keeping her gloves on to open the door. Comes in and starts filling boxes of donuts again...with the gloves she picked up the floor donut, touched the door handles, and god know what else. I had to walk out. read more

This is the second time this particular DD has screwed up my order. First they were out of apple fritters (2nd. time in a week), and it wasn't even 6AM! Their menu prices are ridiculously high considering the donuts are stale. When I got home and unpacked my order, the breakfast sandwich I ordered was NOT to be found. The person I spoke to when I called to complain told me I could leave my name and the next time I'm "in the neighborhood" I could stop in, give them my name and get a sandwich. Supposedly this procedure is the store policy. ARE THEY KIDDING ME? The first time this happened that's exactly what I did and 'the owner' accused me of trying to get free food!!! If you're wise, you'll drive a few miles down the road and go to Panera's. A ZERO star rating would be what this DD deserves. read more

Usually on point. Love taking my daughter before school to grab a wake up wrap! 50% of the time they forget my carmel i order on my coffee but thats alright thanks for the morning start! read more

This is the perfect Dunkin donuts. Even during peak business hours I can get in and out with any order in 5 minutes. I think this Dunkin is the best in Northwest Indiana! For Thanksgiving they make an ice cream turkey out of praline Ice cream read more

I love coming here. The coffee is great, and almost always made just right. The employees here are personable and respectful, and that has become such a rarity. read more

They are so hit or miss. It's always a guess if you will get your drink made well. More times than not its not made well. I also think it's annoying that their prices are higher than other close by DD. read more

I go to this Dunkin' Donuts when I'm craving a frozen chocolate. The workers do an amazing job! I would like to give a shout to to Shay! She does an amazing job! read more

Hands down, worst Dunkin Donuts location in the area. I'm normally very easy to please when it comes to dunkin: give me a hot coffee with some sugar, and a chocolate glazed donut and I'm a happy girl. I have given this location 5 separate tries, and each was awful. Simply put, their donuts are inedible. The first time I bought a dozen donuts, and the tops were all rock-hard, while the bottoms were disgustingly soggy. Each subsequent time I've bought a half-dozen and the bottoms are still soggy and disgusting. I'm not sure what would cause this, but it's just gross. Their coffee has been quite bitter 3 out of the 5 times I've been there, and the other 2 times it's been mostly water, not enough coffee. Their service has been slow and less-than-friendly each time, and twice they've gotten my order almost completely incorrect. I can only attest to the coffee and donuts, as I've never tried the ice cream at this location, nor will I be back to play Russian roulette with my poor taste-buds. read more

Stopped in today to buy a couple donuts. The girl at the counter was rearranging the donuts in their trays with her fingers. When I asked for a Bavarian filled, she placed the plastic sheet on top of it so the palm of her hand wouldn't touch it, but grabbed the sides with her bare fingers. I told her that was gross, and that I had no idea what she had touched with those finger. She proceeded to take the donut out of the bag, and put it back on the shelf for someone else to eat. I said she's been touching dirty money, and who knows what else, and that handling food that way is gonna get people sick. I proceeded to walk out. When I got home, I tried calling to talk to the manager, and the phone just rang and rang with knowone picking up. I used to go to this location, but will never again. It seems very poorly managed. read more

This location just does what it wants ... you ask for one thing that make your drink Another i work right across the street so you'd think it would be simple right ... the old lady that takes your order is trying to talk really fast for speed of Service i guess but in return comes off very rude and careless seems like bad Service to me... well got my drink again to much creme as usual read more

I only frequent this DD because of convenience but literally every time I go here my order is made wrong . Lg coffee 2 pumps and milk instead of cream, thats my order for coffee every time and whatever donut I and my wife order Sunday mornings. Literally at least 1 part of my order is wrong EVERY time. Wrong donut , wrong sandwich , wrong coffee flavor , stale donut etc . Awful service and every time I've gone in to have it dealt with I get "oh sorry" and then nothing gets done to make me want to come back. poo poo read more

My Favorite Dunkin Donuts!! At any given time before 8 am..15 plus cars in drive-thru. Normally that would call for a sigh of disappointment..I can be last in 15 cars ahead of me. I have never waited more than 5 minutes, . Fast, Friendly, love them!! One last thing to worry about in the am read more

My experience was awful. None of the workers know what they are doing. When i told the lady what i wanted, which was right off the menu, she didn't know what it was. she has to ask 3 different people until she actually read the description AND SHE STILL GAVE ME THE WRONG THING. And i'm pretty sure most of the ice cream in the freezers are almost defrosted. Then the lady overcharged me and gave me the wrong order, and didn't even make it right i was basically drinking milk. Also, she didn't offer a receipt. The place is pretty nice, besides the garbages all over and all the tables being dirty with coffee all over them. we couldn't even stay to eat our treats. When i tried to ask for my receipt and for her to correct my order the lady got really defensive and aggressive. Not to mention the baskin robbins side of shop doesn't even have a cash register. Don't even get me started on the bathrooms! I went to go do my business and the toilet paper wasn't even in the dispenser, it was in the wide open on the metal bar which is so unsanitary!! read more

this is my favorite dunkin in the area- i live in portage & will drive out of my way for my before work coffee. ive never had a bad cup there. also speedy service & nice employees. ive had their coffees to their chai to their donuts- never a bad experience read more