Got off the interstate at the beginning of a tornado and they had to let us in pushed open the doors against the wind and rain There were about 30 people huddled in the back. Starbucks had a lantern. Little kids and older people all together until the storm stopped. Trees down and lots of water in the parking lot. Very grateful for this Starbucks! They all deserve a paid day off!! read more

Like Val S. has said elsewhere here, we pulled off 94 when tornado sirens were rampant (we did not meet her during this stop as far as I can tell, but we were all in the building together). We got in the door in a rainstorm and right after us they locked up the store (but continued to let in others who arrived in peril). The power had not yet gone out but would shortly. Staff could not use the register or serve Starbucks products, but they made sure everyone who wanted it had ice water. The power went out and a tornado definitely ran right by us when we were all huddled inside, many in the bathrooms but most clustered in the back to avoid windows. Some people were ducking out to take videos and brought them back to us in the bathrooms - yikes. Definitely a tornado, and thankfully no one was hurt. I have to say I can't think of a better group of people to go through that with - both fellow customers and staff. The manager was at the top of her game, very efficient and kind. All employees were checking on everyone and had to quiet a few panic attacks which they did quite well. We actually stayed longer than we needed to because talking to the staff was so much fun. The area was completely devastated by the storm, we discovered. This was on August 11, 2026, and we made sure to stop by and check on everyone when we came back the other way on August 15. Unfortunately the entire area was still without power and there was a lot of brush and debris still. Will definitely make this a regular stop whenever we're on 94! read more

Starbucks - people inside during a tornado - Coffee & Tea Near Me - Portage, Indiana

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So good I couldn't stop slapping my belly and drinking! LOL! I ofc got ice with no ice and it's STILL cold df. But basically don't walk run to this Starbucks bc they make the drinks perfecto so much I said "ty señorita" read more

Stopped here due to the convenience of the location, (rather than reading the reviews), and we were pleased with our decision. The restrooms were clean and a convenient spot in our trip. Hubby is diabetic and since Starbucks no longer has sugar free Cinnamon Dolce, he likes a vanilla Frappuccino with only one scoop of powder and one pump of sugar free vanilla syrup. Today he added a shot of espresso and said it was one of the best he's had! I wanted a hot drink and ordered the Caramel Brûlée Latte which was delicious. We had to wait for the drinks to be made, but it felt like it took less time than going through the drive thru at the local Starbucks location. We were back on the road heading home and quite satisfied with our stop. read more

Starbucks - Caffe Vanilla Frappuccino - Coffee & Tea Near Me - Portage, Indiana

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Located just 5 minutes from the Interstate, i must say THIS Starbucks was a happy find. As others have already said, it is all about the quality of the associates when visiting a Starbucks. Each one (I think i counted 6 on this particular day) was as kind, skilled and friendly as could be. The space itself was immaculate and well stocked. Our beverages were excellent and the food tasted great. This is a stand-alone Starbucks so there was plenty of parking, as well as a drive-thru. All in all, i can assure you Portage's Starbucks just off I-94 will be in our coffee stop data base during travel. read more

Starbucks - Stand-alone shop - Coffee & Tea Near Me - Portage, Indiana

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We've stopped at this Starbucks locations at least 30 times and never had bad service. It's about halfway for us on a 4 hour trip, so it makes sense, but we choose here and not somewhere like Michigan City or Chesterton, where there are more options, because of the friendly service. It's very much appreciated! read more

Drive thru customer. Disappointed as the breakfast menu was unavailable at 7 am. But otherwise quick and friendly service. Speedy pit stop and easy access to the expressway. Several fast food options and gas station near by. read more

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They took 30 minutes to make a lemonade. We came July 20 and left on the 21st of July . But in all seriousness, they are very slow. And I usually get the Strawberry lemonade refresher, and let me tell you this wasn't refreshing. It tasted okay at first and has a terrible after-taste, and whenever I get this drink this never happens... read more

Starbucks - Strawberry Lemonade Refresher - Coffee & Tea Near Me - Portage, Indiana

Order always made wrong and always takes forever to get through the drive thru. Worst Starbucks I've ever been to.

The service is always fantastic. They recognize my dog and always give her pup cups. They even know my drink. Always so friendly even when they are busy. Love going to the same place. Chrissy is my favorite server! read more

I stopped at this store on June 14th to order my typical drink, Venti mocha with 1 shot of espresso, mocha on the side. They refused to make my order claiming their manager would not let them put the mocha on a side cup. So i contacted corporate and the DM of that store contacted me on June 28th. Not to apologize but to tell me that is Starbucks policy. I am 59 years old and have patronized Starbucks for 35 years, always getting the same drink, Mocha 1 shot of espresso, mocha on the size. so apparently the motto it no customization. imagine going anywhere else and a business tells you no customization. Possibly Starbucks has gotten so huge that they no longer care to please the customer? read more

I have only been here a few times as i travel between Michigan and Chicago. Reading the reviews have me puzzled. When I arrived this last time they did not have what I ordered in my mobile order and they were attentively waiting for me to let me know and offer an alternative. The staff were very friendly and the service was great. The store was clean and I actually like the layout. Being someone who has been to MANY Starbucks, it comes down to the people on staff. As i am writing this I am sitting at a Starbucks in North Park, IL (Foster and Sawyer), a place that I frequent when in the area. I feel at home here due to great staff. That is the same feeling I feel whenI go to this Starbucks. The coffee is the cofeee at any Starbucks. What makes a great Starbucks? A staff and management that love their job. If I lved in the area I would make this my home Starbucks. read more

Starbucks - Christmas has hit Starbucks - Coffee & Tea Near Me - Portage, Indiana

I stopped there off I-94 and they really ripped me off. Got a total of 6 sips of coffee in a medium capaccino. The entire cup was just foam. Not happy. $4.50 wasted... read more

Somehow 9/10 times i go here they mess much drink up. I get a venti white mocha Frappuccino and normally this drink tastes great anywhere else. Whenever i go here it takes 10-15 minutes on the drove through from start to finish. And every time my drink tastes very bitter. The worst part is when i try to call and complain nobody answers their phone... i wonder why? read more

Manager is very rude. No concept of customer service. Not customer orientated. Been going for years, never again. read more

This Starbucks is right off the highway and across from a gas station, making it the perfect place to stop and fill up yourself and your vehicle. I did this every time I drove through. It didn't hurt that there was a Star Dash going on one weekend (bonus stars for 'bux cardholders), which served as extra incentive to pull over at this exit for gas. There is ample outdoor seating, which I unfortunately didn't get to enjoy but that, plus my drinks not being screwed up, earn it four stars. Service was meh. The baristas didn't seem thrilled, but they delivered what I ordered, and there is a clean bathroom. The first time I stopped here was pretty hilarious, though -- Every person in line ahead of me would have easily topped the list of "Most Annoying Starbucks Customers." Super-specific orders, last minute changes while and then after paying, buying a mug - just a mug, no coffee (who does that?!) and then having it gift-wrapped, little kids running with chocolate milk from the cooler... Glad I wasn't in a terrible hurry. (That may have been slightly laced with sarcasm, but I ended up laughing in my head more than screaming, so all was well. :)) read more

Starbucks - Coffee & Tea Near Me - Portage, Indiana

Conveniently located just off I-94 this Starbucks is fast an easy to get in and back on the road quickly or you can have a seat and renew your energy. My Vanilla Blonde Expresso was prepared quickly and I was back on the road. read more

Hey Barista you have completely killed my high today. I had a great day at work and on a way home decided to reward my self with my favorite drink; venti flat white with two extra shots and extra foam. I came in, place my order and noticed I had enough of those super shiny gold stars to pay for it ( right there the day went from awesome to super awesome) and as soon as I mentioned that I am using my stars the barista behind counter said "you added two shots I knew it was going to be a free drink" ( my day went from super awesome to phhhhhhrt, that's right whoopy cushion sound). I informed the barista that this is how I normally order my drink and walked away thinking - what's your problem bro! Last time I checked the reason we all buy Starbucks ridiculously expensive coffee is because we can get it any way we want to and when we collect enough of those super shiny stars to get a reward drink we should be appreciated by all the baristas since those 125 shiny stars in reality cost $62.50 in previous purchases which drives the Starbucks enterprise. So since you turned my :) face to :( face I have decided to take a little break from Starbucks and give other coffee houses in the area a try. Maybe they will not have fancy green aprons but they sure as hell will take my money in exchange for a cup of joe without unnecessary comments and yes I know I will miss those super shiny stars but maybe I get a super shiny ;) instead. read more

Slow service. Dirty counters, tables and floors. This is a pretty messy, dirty Starbucks. Looks like they haven't swept a d mopped nonetheless vacuum in corners. It's dusty too. Felt gross eating my bakery item. read more

Was driving through to Chicago and stopped here for some liquid energy and yesssss was so glad I did. Got a super caffeinated frap and Kara made it perfectly!! Not too runny and no skimps on the shots of espresso ordered (some places do an rip u off). Will def be stopping by here every time now when I can! read more

Horrible service. The barista whose name tag read ELL was more interested in gossiping with her fellow coworkers then making the drinks properly. 2 out of our 4 drinks were wrong. We received too many pastries. When I told the cashier the restrooms were out of toilet paper and soap, she said "so?" Since ELL was busy socializing and we had already waited 20 minutes at this point, I reached over to read the name on the cup that had been sitting on the counter; that got ELL's attention and she snapped at me that the drink was for Elizabeth. I am not Elizabeth. When my drink finally was ready, she didn't even put a lid on it and plopped it on the counter. Message received. This Starbucks has horrible reviews and now I know why. We will not be back. read more

I went to this Starbucks passing through from Illinois to Michigan. The line was so long I decided to go to McDonald's instead, as I left the parking lot and abruptly hit the deepest pothole. And I am from Chicago, lol. I now have a flat tire and not going to make it to my destination on time. Just glad I was able to make it over to McDonald's where I can get a much more affordable iced tea. Please repair that pothole so no other out-of-towners, or in-towners for that matter, get stranded especially during a pandemic. read more

Starbucks - Flat tire. - Coffee & Tea Near Me - Portage, Indiana

Stopped in for a quick cold brew and bathroom break on our way to Michigan and the employees were top notch! Everyone was polite and attentive and the cold brew was delicious! I rarely write reviews on here but wanted to make sure they got the recognition they deserve! read more

This Starbucks always has friendly baristas. They can be a bit slow, but get my order right every time. I've never been inside this one, so I can't comment there. I'm just a drive-thru customer when I hit this location. read more

The person behind the counter was rude, was not listening to what I ordered at all. It took three tries to actually get my order in the register right. The person making my coffee had made it wrong and then acted irritated when I asked her to make it the way I had wanted it. This was not a time where they were very busy either. I doubt I will be going back to this location read more

Right off the highway, and it is drive they only till 10 AM. I ordered a venti machiatto and it tasted legit, didn't get to go inside because they were closed. read more

Starbucks - Coffee & Tea Near Me - Portage, Indiana

We had a mobile order we ordered a grilled cheese, turkey pesto panini, a refresher and Frappuccino. sent my friend to pick up the window. When she got to the window the girl at the window the girl gave the drinks and the sandwich my friend ordered but then proceeded to argue with my friend about us not having food on our mobile order. When I sent my friend the screenshot the girl closed the window on her and goes to talk with another coworker. she could have simply asked to see the order instead of arguing. never had an issue with this location up until this point read more

This is a great Starbucks! The young women in the workday AM are friendly and hard-working and are cranking out great coffee!

Five Stars for Starbucks. Two stars for the average of approxmately 30% of the drinks I get from here taste funny. I prefer the Starbucks by the Tollway. read more

Worst possible service! They tarnish the name Starbucks! They forgot our order, kept us waiting while clients came and went. I asked about the order, had to repeat it twice and when finally trying to cancel, I got shortchanged! They gave me some "recovery cards" that were less than the value of the bill. Only when I came back, angrily asking about this did they give me another such card! The cards have "your next one's on us" printed on them but I HAD TO PAY FOR THEM! They never cancelled the order and we never got the drinks. This store is a ripoff, be careful! I tried calling corporate and they called back two days later, leaving an unclear message with what sounded like an apology. No callback number or way to follow up. Disappointing. read more

10 am on a Sunday. I'm only one here. 5 people on staff, why are there no clean tables? Came for the Wi-Fi. Carmal apple drink perfect read more

Starbucks - Coffee & Tea Near Me - Portage, Indiana

This Starbucks is just off the expressway, therefore it is treated like a rest stop. I sat in here for about an hour and watched several people enter the store, walk straight to the bathroom and leave without purchasing anything. The women's bathroom was filthy. The garbage was overflowing and full of visibly used feminine products. This Starbucks seriously needs to have a lock on the bathroom door to which only paying customers can access the key. The store was not very busy while I was in there. As I stated, the majority of traffic was people coming in to use the bathroom, so I was kind of surprised by the state of the place. Every table and chair was covered in crumbs and the whole place was a mess. The only reason why I am giving this Starbucks two stars is because the cashier was very friendly. Will someone please open an independent coffee shop in Portage? read more

5 star service and food/drink quality every time I go in. Staff is super nice and uplifting! Consistent good experiences here.

The staff was really nice, customer service was good. However my drink was not what I asked for. I ordered a iced matcha latte with 2 extra matcha, and my drink was mostly just all milk and foam there was barely any matcha read more

This is the slowest Starbuck's I think I have ever been in. There was nobody in line when I walked up to the counter. A young lady came in after me by about 3 minutes. They seemed to be filling all the drive up orders first. There was an order they filled and set on the counter - app order. It took over 10 minutes to get a Venti American Black!!! Guess I should get off Starbucks...Dunkin Donuts here I come. The Starbucks drinks are too expensive, their CEO's liberal crap is frustrating. Time to move on I think. read more

I am THAT person, so I had to order a super complicated frappe that I found on the internet. I said sorry for being annoying with my order and they were happy to make it for me. I just showed them the recipe and they made it perfectly. Really made my day. I believe the one who made it and took my order was Erwin, who is the entire reason I even downloaded yelp. He was a very genuinely happy and personable guy. The girls were nice as well, though I didn't get their names. I don't usually go to Starbucks, but I think I'm going to come here more often. read more

I have traveled all over the country and been in many a Starbucks. This was by far the dirtiest Starbucks bathroom experience I have ever encountered. Couldn't get coffee after seeing the bathroom. read more

One of my favorite Starbucks. The staff is always nice and works quickly even during the morning rush. I ordered the wrong item on my app recently and they let me keep the wrong item and made me the item I meant to order. This team is so awesome! read more

Totally adequate for a road-side Starbucks. When we stopped in mid-June, it was aggressively air conditioned to the point that the iced beverage I was craving no longer seemed like a good idea by the time I got to the front of the line. Regardless, I left a happy and frappuccino-ed girl, and will no doubt stop at this conveniently located caffeine pit-stop along 94 on a future trip. read more

Terrible service, don't care about customer service , go to another store. People there are busy gabbing with each other. Manager just gabs away with employees read more