Thoroughly disappointed by this Dunkin. Generally I'm a big fan of Dunkin Donuts, but at this location the interior was sad, the employees were mean, and then when our food came out they put the wrong names on the food and never told us that it was our food. We sat there for 10 minutes waiting for our food, and then when I asked where it was they rudely told us "it's already out there." Mind you, we were the only people in the shop, and they never even bothered to tell us the food was ready. read more

Dunkin' - Dunkin Interior - Donuts Near Me - Brunswick, Georgia

Food was old cold and disgusting please do your stomach a favor and avoid. I don't understand how they are in business and up to code.

I haven't had the best of luck at this location but today went very well. We placed a mobile order and got a free carrot cake muffin. We also ordered their Irish creme coffees and an apple spice donut. My frozen coffee was great. The large is REALLY large. My husband's coffee was a bit sweet but he still likes it. They didn't have the donut he wanted but the one they supplemented with he said was even better. Overall this experience was great. Very sweet employees and the app is easy to use. read more

Extremely poor service, bad management. Owner was rude and lied about franchise. I will never visit store again.

There was a time when Dunkin Donuts were about the best you could buy, but that was 50 years ago. As other donut companies came along and offered better quality, DD got less and less interested in quality and more interested in hopping on whatever bandwagon they thought would bring in new customers. We just got donuts from this location, and we won't be going back. First of all, they were completely out of any popular kind. No lemon, no Boston cream, just some tired old chocolate frosted and some silly multicolored sprinkles. I was having a bad day and craved a treat, so we got the sprinkles and the chocolate. First of all, they were very stale--not made that day. Secondly, the "chocolate" was dreadful. I don't know what they put in the "chocolate" frosting, but it's definitely not chocolate. The white frosting with sprinkles wasn't as horrific as the "chocolate," but it certainly wasn't good. Don't waste your money here. " read more

I have given this location several opportunities but each time something is wrong with order. Most recently it was stale, cool, decaf and I strive to keep things uncomplicated. Previously it was incorrect fixings as if the order was heard incorrectly and they just guessed at what I said. Perhaps the inner-com is the culprit for that one. Meanwhile the store near the St Simons Causeway does a good job so I go there. read more

Everytime I go to this one they mess something up. Several times the cold brew was so bitter I couldn't drink it Today I tried to use the code to get a free med hot coffee with a purchase. They rang up iced coffee and then lied to my face trying to say that I told them iced. They refunded me then wouldn't give me the coffee!! I was trying to get to work. They wanted to redo the whole transaction, etc. I just pulled off. They are nice people, but this new management is TERRIBLE! The og crew was NEVER a problem read more

This is the closest coffee shop to the hospital besides Starbucks which is expensive so I go here a couple days a month, but it seems that every time I go here the espresso machine is always conveniently broken or the staff is unhappy to work (I mean we all hate working but you have to be polite at least). Not 10 minutes ago I went to get coffee before work and at the drive-through this African American woman refused to serve me or give me her name after I asked very politely. They said they were closed but the store hours said they didn't close for another two hours and she was very rude when I asked why they closed early. Then as I was leaving I see her laughing and waving to me with a smirk on her face, like wtf this the kind of mean girl stuff that happens in movies. Ya don't come here unless you like rude teenage girls. read more

Me and my friends went here to grab breakfast before work. We waited 30 minutes and when we got our food it was alright. we ended up going up to order more food. We waited 15 minutes on hash browns. We ended up leaving before we got our food. it's ridiculous read more

Only seems to be decent when certain people are working. Slow or busy, in the drive thru you seem to always have to pull up to the curb and wait and then the drinks are still wrong. They're usually missing the flavor shots and luke warm. Sometimes the lattes taste like they pour regular coffee instead of espresso. I recommend Wake Up Coffee right down the road. read more

12-8-23 I walked into a Dunkin Donuts to get serviced for a cup of coffee. No on greeted me or told me they were busy. I am an African American woman. A white man came in behind me and was serviced immediately. I stood at the register for 10 minutes no one stopped to service or even acknowledge my presence. I was the only customer in the restaurant. Finally I ask one of the employees would it be easier for them if I made a mobile order because I had been standing there a long time. She said they were short staffed (I counted 5 people) and no one could work the register. That yes I need to make a mobile order to be serviced. I sit in the restaurant and try to download the app to my phone when 2 other white women enter and go the the register. They are immediately helped. Soon a line forms and no one says to me we can take your order now. No one greets me still. All those people got helped and i had to download an app . I had to leave without being serviced. Do NOT go here if you actually want good quality service. read more

I ordered two glazed donuts at 9 am on August 22, 2020, and both donuts were like refrigerator cold and no glaze on the donuts! Definitely would not recommend this location! read more

The first coffees we ordered were super white like half milk half ice and a splash of coffee had them remade still taste horrible no flavor or sugar and it was a flavored coffee never coming back read more

The bathrooms are gross. Looks like no one has cleaned them in ages. The drinks were good that we purchased but someone needs to clean up. read more

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I tried to give this place another chance, and low and behold, they are STILL awful. The staff was nice enough, but they messed up my order and were out of things again! Don't waste your time on going here when Starbucks is right down the road. Never again will I go here and if I could give them 0 stars, I would. ********************* I am #teamdunkin ALL the way, but this location SUCKS. Every single time I go there, they are always out of something. Their latte machine was broken for like a year, they advertise for items but then don't have them, and then when they do have what you want, they mess up your order! Additionally, the customer service is pretty much always terrible. They aren't friendly and the service is always slow. It definitely seems like the problem starts with management and trickles it's way down. Bums me out, but looks like I'll be going to Starbucks from now on...... read more

This place was disgusting. We ordered breakfast in the drive through and when we opened our croissant, it was half eaten.

Food and Coffee was fun, fast and friendly!! This location is also a Baskin Robins and I will definitely have to bring the kids for the new Creature Creations for summer!! Awesome Location and Awesome Crew!! read more

I go through this drive through every single morning and get the exact same coffee order. Without fail, it is made different EVERY SINGLE TIME. I can even repeat what was put on the sticker ticket on the cup from the day before and it will STILL be made different. It's almost comical at this point. Please, catch everyone up to speed in there on how to make drinks! It's ridiculous. read more

I mobile ordered to this Dunkin' as I was traveling through the town. I showed up 10 minutes later, and it took them 3 minutes to even come to the speaker. I pulled up to the window and they hadn't even started my drinks. There was no one in line, so there was no reason for my drinks not to be done. My one sister got a frozen strawberry Coolatta and the guy working didn't even wash the blender before making my other sister's frozen coffee. When they finally had our drinks ready, the customer service was awful and they didn't say a single word until I said thank you. read more

Slowest Dunkin Donuts I've ever been to. As an admitted Northerner I know my patience is pretty low but I waited nearly 20 minutes for one iced coffee and a box of joe. Never have I had an experience like that for two items. read more

Take extra time and go to the Dunkin next to the causeway, they are great. I have given this place so many opportunities over the last year and they keep screwing everything up. They're not worth your time. read more

I went to this location today because of the advertisement on the marquee. I never saw an employee either on the Dunkin Donut or Baskin Robbins side of the store. After a few minutes of waiting for service, I just left. I don't appreciate my time being wasted. Why pay $8.49 for a dozen donuts when Winn-Dixie is across the road with a sale of $2.24 today? read more

I placed an order at the drive thru and the lady was super confused. I repeated my order multiple times and she still didn't understand. When I got to the window and repeated my order, she still got my order wrong. I ordered a pumpkin latte which was suppose to be hot, it was cold. I ordered my wife a iced cinnamon sugar pumpkin latte and it was disgusting. I would avoid this Dunkin at all cost. I'll never go back to this location! read more

Went there tonight and ordered a Reese's Sunday and an Oreo blast. It took a few minutes to make, and the Reese's Sunday was fine, but the Oreo blast looked like frozen chocolate water, with dark specks. There was nothing Oreo about it. We turned around because we thought we had gotten the wrong item and were told, that it tastes like coffee. My son was very disappointed, and it was $5.00! read more

Ok we did read the review below but we thought it was 6 months ago, "how bad could it be?" OMG bad. Our order was simple, one ice cream cone. Ice cream is good but the cone was stale. Plus both employees looked like they hated that small thing called LIFE. About 3 miles away, inside a gas station, there is another Dunkin' Donuts that we will be giving our money too. read more

The person was washing counter off,behind counter when I walked in.asked me what kind of donut.are you going to wash your hands I asked.she send there was no cleaning supplies on rag,and was ready to grab my donut.i just left read more

The staff always performs efficient service and delivers tasty food/drinks, even when they're busy.

I really like the separate room for dine-in, first time here the iced coffee was disgusting. A girl in front of me returned hers right before I did.. I switched to iced tea ...definitely better should really pay close detail to food & beverages people are consuming I don't know if it was a chemical in the coffee or cream or cup even??? read more

I have been a loyal customer for years now. I have been going to this location for a year due to my move and it is closer. Today will be my last time. The service has been getting worse every time I go in. It has honestly just sucked!!! The orders are wrong or just disgusting and when you try to correct them so you can get what you actually ordered they give you a huge attitude. Today I went in because the drive thru was backed up to the road. I was at the register and I literally stood there for 10 min or more without exaggeration and never was acknowledged. The line eventually grew so long behind me until it was going out the door. The staff was walking around in slow motion, spilling stuff everywhere, and acting as if they had never done this before. I am to the point I would rather drive down the road to Starbucks and pay the extra 2 dollars and get fast and excellent service. read more

Christina and Daniella provided great service. They were both very friendly and provided quick service.

This location was very poorly managed. I had an awful experience here. The coffee was watery and when I told the employee she said she said she couldn't do anything about it and couldn't brew another pot of coffee. My friends waited over 20 minutes for a smoothie. Employees were incompetent, I would not recommend this location at all. read more