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    Dunkin'

    1.6 (35 reviews)
    Open • 5:00 am - 8:00 pm

    Order Dunkin' Takeout or Delivery

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    A charlie drink
    Tonya W.

    I wish I could give 0 stars. We were given someone else's order. When I corrected the man helping at the window, he completely lost his mind and started swearing at me and calling me names in front of three 11 year old girls in my car. He walked away from the window saying "someone else deal with that bitch before I go to jail for fucking her up." EXACT WORDS!!!!! The lady came to the window and corrected the order and said "anything else"? I posted a picture of the "Charlie drink" the girls ordered. The drinks weren't right and the excuse I got from the donut being hard and the frosting melting off it was "Well it's humid outside so we can't control what frosting does in our store".

    Smashed strawberry frosted donut.
    Breanne K.

    Tried out this Dunkin' on our way to church this morning. The line took forever, many people just left the line altogether because it was taking so long. Finally get our order in and get up to the window. The young lady working was screaming inside out of frustration. She hands us our donuts and apologizes says it's all very chaotic right now. Our donuts are literally thrown on top of each other in the bag, smooshing the frosting everywhere. On top of that I ordered a double chocolate donut and she gave me a chocolate glazed, when I asked about it she said they didn't have double chocolate. Would have been nice to know that when I was placing my order. It looks like it was only her and one other guy working. I'm sure they are stressed. The owner needs to higher some better staff. This young lady was making a mess of orders because she couldn't handle the pace of the job.

     a person holding a cup of coffee

    Got my coffee with a side of grass, a hair and a bug. & that was just the lid.. Not sure what else could be lurking inside. Disgusting, not coming back.

    Uncooked bacon...
    Amanda S.

    It was Awful. I will never come back to this location. After having to pick Four other options instead of what I wanted....they forgot to put it in our bag. They had nothing I'm stock...bagels donuts and drinks we wanted we're out.. they were not accommodating what so ever. They didn't apologize...I waited 15 minutes. My bacon is extremely undercooked (as in picture) it's like rubber not even cooked and my four year old son almost ate it. They also had the lobby door locked so we couldn't get inside when we needed to bring in the wrong food...we would have had to wait another 15 minutes to get through drive through again..we decided to pass and left feeling very disappointed. We have been to so many other dunkin locations and love the staff and food. This one has got to go...making the chains look bad. Restaff and rehire and fire!! As I was waiting on the phone with cooperate my son tried knocking on door. They wouldn't let him in. After sitting in my car talking to cooperate twenty minutes..the girl comes out of dunkin and goes next door to Jersey Mike's and tells the girl inside about my son knocking on the door...laughing and pointing at him to the Jersey Mike girl. She than leaves Jersey Mike's and goes back to Dunkin. She let the Jersey Mike girl inside in no time. It's now 5:07 and I am time stamping this for camera purposes. I am beyond disgusted

    Waited 15 min in line. The girl who took my payment was beyond rude and even said to me "this sh*t pisses me off". I get home, look at my food and: really? Will never go to this location again this is beyond ridiculous. (See attached image)

    Half full , I knew it felt lite.

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    1 year ago

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    11 months ago

    Whenever they take my order, the staff does not understand anything that they are doing.

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    4 years ago

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    5 years ago

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    5 years ago

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    6 years ago

    Terrible customer service. They have never gotten the order right. I have given them multiple tries

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    5 years ago

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    6 years ago

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    6 years ago

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    Review Highlights - Dunkin'

    “. The staff are typically very helpful and the service is decently quick except when it gets busy at the drive-thru”

    Mentioned in 2 reviews

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    Spun Sugar Detroit - Birthday Cake

    Spun Sugar Detroit

    4.7(16 reviews)
    1.2 mi
    •$$

    This cute little place was fun. I took my daughters here to check it out since I love Cotten candy!…read moreThey have many flavors to choose from: Bubble gum, blue raspberry, banana, sour apple, birthday cake, cherry, and strawberry. We tried out: Bubble Gum, Strawberry, Banana, Sour Apple, and Birthday Cake. Our favorite turned out to be the Birthday Cake one! This place was so cute inside, the offered different kinds of candy including chocolate bars. Then pop from another state. I tried the root beer flavored one which was very good! The person that owns the establishment was there and he was very friendly and very helpful. I did come there to get my favorite which is the typical blue and pink from carnivals. They didn't have any blue raspberry left, I was a little disappointed however it still was great to see the store and try out other flavors of cotton candy. If you're ever in the city of Brighton, Michigan you definitely need to check it out! The cotton candy was so fresh it tasted as if it was made just then. Very flavorful cotton candy. The place is hard to find because it's located inside of another building for multiple businesses inside. You will not see its own building for it. But don't let that discourage you from visiting. It was a lot of fun! I took many pictures to show you the inside of the store. If you're a cotton candy fan like myself you definitely need to go and make sure to purchase the "Birthday Cake" flavored one too! Out of all of the flavors we bought, all three of us loved the Birthday Cake one the best. So much so that I went back and got a bigger size of it! We also loved the Banana one too! Enjoy the pictures! Come check this awesome little shop out, you won't regret stopping by!

    This store is very cute. Definitely a kid's dream come true. Who doesn't love cotton candy and fun…read moretoys? The staff is extremely friendly and very accommodating. The owner had gone out of her way to accommodate a group we had brought out to visit the store as a learning experience. That alone has left a lasting impression on not only the participants, but their families.

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    Spun Sugar Detroit
    Spun Sugar Detroit
    Spun Sugar Detroit

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    Scooter's Coffee

    Scooter's Coffee

    4.1(21 reviews)
    1.6 mi

    "You can scoot around" is like music to my ears!…read more Every time I've been to Scooter's Coffee, they have been enthusiastic, friendly, and quick, which is exactly what you'd like to see in a drive-thru coffee chain. Compared to other big "chain" coffee shops, Scooters has a similarly sized menu, which different options for everybody. I tried a S'mores Cream Cold Brew and although it was a touch too sweet, it was such a treat! Next time I'l ask for less syrup. I also tried their Maple Waffle sandwich with sausage, and now I have to get it every time I stop there. I'ts. So. Good! It makes me feel like I'm a getting a grown up McDonalds breakfast sandwich, but in the very best way.

    I discovered Scooters when I was driving across the country on Highway 80. While on the road, when…read moreone's routines are interrupted, it is annoying to find coffee like we make at home. Finding a triple espresso with enough cream that was gentle to my stomach was a delight and comparable to other barista-made coffee drinks but at a better price. What a contrast to the weak, tasteless coffee at most restaurants establishments, especially hotel coffee. I was delighted to find that right on Grand River in Brighton is our own hometown Scooters. Since July, I have frequented it and have found polite, kind baristas so I have bought gift cards for my family so they would try Scooters too. It is a quick drive through and well worth the stop!

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    Scooter's Coffee
    Scooter's Coffee
    Scooter's Coffee

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    Dunkin' - coffee - Updated October 2026

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