This is a place I walk by all the time but never really noticed it. Until I needed new lenses for my glasses for a new prescription. I tried a few places in this area and everyone was trying to rip me off. But this place was reasonable. I just walked in and was helped right away. Showed them my script, the lady told me about the variety of lens brands they could sell me, but she recommended the least expensive one for best value and best experience with her customers. Price was reasonable and only took a few days. Someone called me to make a pickup appointment for fitting. I came in at the scheduled time, got my glasses back, all was good. easy, timely, hassle-free. I would totally come back for glasses. There is street parking in the neighborhood if you can find a spot, and some paid lots nearby. read more

Dr. Jessica Melville is a great eye doctor. She is very professional, patient and thorough. The optometrists are also very professional and helpful. I highly recommend this business. read more

My mother is at lions gate hospital. She dropped her glasses last night and the lens popped out. I took them to Dumalo as they are right across the street from hospital. They fixed them literally within 5 minutes. They then refused to charge me for the repair!! Amazing to get this kind of good will service for no fee. I will be using these folks for my future optometry needs because of this. Refreshing to see these days. Nice work and a big thanks to you all!!! read more

This was my first visit to Dumalo Optometry, and I was extremely impressed with the attractive office and the staff, all the way from the front desk to the exam by Dr. Wong. Prior to seeing Dr. Wong, I was given some preliminary tests quickly and efficiently and then ushered in to see the doctor. She provided a very thorough exam and explained her findings in an easy to understand yet comprehensive manner. I also took advantage of viewing and trying the wide array of frames and selected a pair for which I was measured and fitted right away. I have been to both optometrists and ophthalmologists and honestly can say that Dumalo Optometry ranks with the best of both! read more

I highly recommend Dumalo Optometry, they're the best.

I've been going to Dumalo Optometry for over 5 years, every experience better than the last. Impeccable modern office space, they accepted my student aid and every visit has been not only efficient but informative about my eye health as my vision changes. Even though originally I only needed a low prescription for reading, they didn't make me feel silly for wanting to have glasses on hand to make my life easier. The location just off of Londsdale in North Van is easy to get to with lots of parking nearby. Dr. Carmen Dumalo stands out as a medical professional that is relatable and thorough with her diagnosis. read more

Great all around - feeling very comfortable in this setting. Staff members all helpful and efficient. Yes, it is "as good as it get" as above captioned. read more

I was in need of an optometrist in North Van once I moved from Yaletown to North Van. I did a google search, and voila, Dr. Dumalo came up. I have been going here for the past few years and have always received fast and efficient service from all of the employees. To be honest, I have actually never met with Dr. Dumalo. Her associate, Dr. Strong has checked my eyes on a couple of occasions and has always been very helpful and professional. I come here every few months or so to pick up some more contacts. Overall, great place and highly recommended! read more

Finally an optometrist that really cares about you. I don't have an easy prescription but these guys seem to know what they are doing. Very experienced and friendly all around! read more

Highly recommend Dumalo Optometry! Clean, friendly, warm and welcoming office just off Lonsdale in North Van. Dr. Dumalo always seems to be doing continuing education and is definitely at the forefront of the industry. Love to support a local small business that's been around for years and keeps getting better and better! read more

Eye exams here are way overpriced. Antoinette Dumalo charges $107 for a "complete" eye exam and updated prescription. But if you wear contacts, you are hit with an additional $80 charge when you show up for your appointment, for a total of $187. She will refuse to discuss anything relating to your wearing of contact lenses during the so-called "complete" eye exam unless you pay the extra fee. This optometrist seems more concerned about profit than good customer service. Update: In response to the comment below from Antoinette D: The time to ensure customer satisfaction was when I was in the store. You chose not to take responsibility and cover your employee's "miscommunication." This in my mind does not reflect concern for the patient. When MSP stopped covering eye exams, we were told to expect to pay a fee of "around $80." Not two separate fees if you happen to wear both glasses and contacts and happen to have questions about your use of both. What next, separate charges for left and right eyes? I have ONE pair of eyes, not two. A basic exam should be an opportunity for a customer to discuss any concerns related to their vision correction. read more

the eye exam was a bit pricey, I do have to admit that. however, the exam was very comprehensive I thought and very thorough. the staff was very nice and knew what they were doing. I love the fact that they don't pressure you into buying glasses or contacts from them. other places that I've been to tend to pressure you and I always found that very uncomfortable. read more

I've been wearing glasses since I was a small child. Imagine my surprise when I first came to this office and realized I had never once received such a thorough examination as I did at Dr. Dumalo's. The staff are caring and extremely knowledgable - I went through a bunch of tests and machines with one of their technicians explaining every step of the process. I saw Dr. Strong, who thoroughly discussed all my concerns and never rushed me. I wasn't pressured to purchase anything and when I came back later with my wife to look at glasses I never felt like I was being circled by hungry sales sharks like I have previously felt at other optical stores. I cannot recommend them highly enough. read more

I was recommended by a friend to go to Dumalo Optometry and I had a very great experience here for my first time eye exam. The staff were knowledgeable and nice, and most of all the Optician was very thorough and nice. I didn't pay much, which was a surprise since many places in North Shore charges more than $100. I would definitely recommend this place to my friends and family, as they provide efficient service for half of the price compared to other places. read more

Dr. Dumalo was my Optometrist when I lived in North Vancouver 25 years ago. Since that time I have moved to Burnaby and have seen a myriad of Optometrists - none of which can hold a candle to the thorough, knowledgeable, professional, caring service I consistently receive from Dumalo Optometry. Needless to say, I am happy to go back to North Vancouver to have my eyes checked. As a diabetic, it is extremely important for me to have my eyes thoroughly examined on a regular basis. I have never had as thorough an examination from any other eye care professional as I do at Dumalo Optometry. Not only is Dr. Dumalo the best Optometrist I have ever been to, her staff is also knowledgeable, friendly and caring. Eileen in particular is a delight to deal with. You may be able to find slightly cheaper service elsewhere, but I guarantee the quality of service at Dumalo Optometry is unsurpassed. When you discover this gem for yourself, you will be as loyal as I am! read more

I booked an appointment with Dr.Carmen Dumalo and she was wonderful! Very professional and knowledgable. The office staff were exceptional as well. Very friendly and helpful for what I needed done. If you are looking for an Optometrist, I would definitely recommend visiting Dumalo Optometry. read more