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    FYidoctors - Georgia

    4.0 (17 reviews)
    Closed 8:30 am - 5:00 pm

    Services - FYidoctors - Georgia

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

    FYidoctors - Georgia Photos

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    Whatever clamps they needed to use to install nose pads, they should know better how to protect a client's frame.
    Karen L.

    DO NOT get your prescription lens there unless you want your new and expensive plastic frames came back all scratched up!! The one star is for Dr. Chou only whom i had no issue with my eye exams. I lived in Ontario for 10+ years and had only moved to Vancouver 3 years ago.Got my first eye check with Dr. Chou in 2016 and came back for my 2nd one a few weeks ago. My prescription needed updating, and since I could not find the frames I liked at the clinic, I got a brand new $300 Tiffany's and Co. frame as a gift from my boyfriend when I visited California. Thinking that an optometry clinic would be more professional in getting me the correct lens I went back to the clinic and left my new frame with them for installing a pair of new lens and adding nose pads. Little did I know that would be the last time I saw my frames with its high polish and glossy finish. A week later the clinic called and said my glasses were ready. I paid the remainder of my $405 bill and left with them. I was on my lunch break so was in a hurry to get back to work so I only tried them on to see the fitting and left wearing them. However when I got home in the evening and took them off, I've noticed the right side of my frames have numerous scratches that are quite visible. After 20+ years wearing glasses and numerous pairs of plastic frames, I have NEVER ever gotten any new frames back with scratches. I brought my glasses back the next day and asked the gentleman that served me whether they can polish off those scratches. He said he could send them to the lab and see if they can do that, but his comments were that he couldn't be sure if he received the frames with the scratches already on them. I emphasized they were BRAND NEW. I waited for 4 days until he called me and asked if they should go ahead to polish my frame with the chance that the color would come off and the two side wouldn't match in colour. Well, I am a gemologist who works in a jewelry workshop and know a lot about polishing. I understood what he said is possible but I am really upset that a professional optometry lab would leave scratches on a client's new frame and said nothing and could do nothing to fix them. I told him I would just get my glasses back unpolished as who would want to wear them with two different shades on each side?!? It took them another 3 DAYS before I could get my poor glasses back. I went to pick them up earlier today. I mentioned my disappointment about my glasses getting scratched and the lady at the clinic blankly told me "yeah, it's possible that the frame got scratched when they installed the nose pads..."; no apology, no mention of other options of how they can make this up to me. But my point is: they shouldn't have scratched the frames in the first place if they do the installation properly!!! Very upset at my first time getting lens in Vancouver. I would rather go to an optical store like Lenscrafters next time for my glasses. Never going back.

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    3 years ago

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    12 years ago

    I love the front desk staff here. Very polite and efficient. The doctors seem knowledgeable and provide good follow-up.

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    10 years ago

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    Review Highlights - FYidoctors - Georgia

    Gafur and all the staff at the Downtown Vancouver Optometry Clinic were professional, courteous and helpful.

    Mentioned in 3 reviews

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    People searched for Optometrists 489 times last month within 15 miles of this business.

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    Mount Pleasant Optometry Centre - Dr Cindy Ho

    Mount Pleasant Optometry Centre

    4.3(158 reviews)
    2.9 kmMount Pleasant
    $$

    This was, by far, the best experience I've had…read more Mount Pleasant Optometry is a facility that has such a beautiful, modern feel with such a friendly, welcoming staff. From start to finish, I felt all my questions were answered and had such a thorough exam and even had a seemless transition to the optical staff. The selection is extensive and was happily able to find multiple options for glasses as well as being able to provide the latest and greatest technology. Heidi and Aasa were exceptionally helpful - taking care of our needs and going above and beyond with helping me for my issues. They were so nice and knowledgeable and will be sure to tell everyone to come here! Overall, this is an office of genuinely helpful people who will take care of all your eyecare needs!

    I've been a customer of 30+ years and my experience with eye exams has been consistently positive…read more However, after my latest experience ordering lenses, they have lost my business altogether. I wear Silhouette frames because they are practically weightless. I took four Silhouette frames in and ordered prescription lenses. A slightly tinted pair that I wanted in orange, but were made rose, an everyday pair, reading, and sunglasses for a total cost of $3,270.80, with discounts for ordering multiple lenses. I do find them very pricey, but I thought I would get what I wanted. I'm a senior and this is a lot of money for me to spend and as it turns out, waste. I'm happy with one pair out of the four which I paid $700. for. The licensed optician who I ordered from did not listen to me and with the one exception, didn't order the shapes i wanted. The first pair, tinted, I apparently ordered incorrectly and they remade them, but still not to my liking. However, after the reading and sunglasses were not what I ordered, I question if i did get the tinted lenses wrong. The optician was very pleasant, but I would have preferred to get what I actually ordered. The reading glasses were supposed to be basic, but the price increased by $300. with no explanation. I wanted basic rectangle readers, but got designer lenses which were the same shape as the tinted lenses that I didn't like. I asked why the price difference, but instead of an answer, I got emailed and printed copies of the invoices. I'm stuck with readers I don't like, and having to replace the tinted lenses and sunglasses. Lastly, the multiple pair discount was supposed to be on three lenses, but the invoice only shows a discount on two pair. Initially the optician tried to tell me that one of my frames should be replaced with no explanation as to why they were inferior. Once she discovered that I was ordering four pairs of lenses, the same frames were good to use... This was a long and drawn out process, where I had to go back and forth a number of times, full of frustration. I do not recommend buying your glasses at Mount Pleasant Optometry.

    Photos
    Mount Pleasant Optometry Centre - Meet Our Team of Professionals

    Meet Our Team of Professionals

    Mount Pleasant Optometry Centre - Dr Evelyn Lo

    Dr Evelyn Lo

    Mount Pleasant Optometry Centre - Dr Kevin Mowbray

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    Dr Kevin Mowbray

    Avenue Eyecare - Dr. Jessica Chang

    Avenue Eyecare

    4.7(37 reviews)
    5.9 kmKerrisdale, Shaughnessy
    $$

    It is businesses like this one that defines good service. I've purchased two pairs of glasses thus…read morefar. Frame adjustments are free lifetime and appointments were made easily. The assigned staff doesn't really multitask (handling multiple customers at same time) so you get their full attention during the visit. This high level of service is standard in Japan no matter where you shop (previous home) and almost nowhere in Vancouver would I get this level of service here except maybe at Mercedes. They follow Covid rules, everyone's temperature is taken, hand sanitizer is given. The shop is clean, well laid out, modern and spacious. Service is by appointment only due to Covid. The staff that looks after me is Ray. He is very patient and knowledgable when helping you choose frames and lenses, who knew there'd be so much to learn! This definitely helps me find the right pair of glasses more efficiently. I will definitely be recommending this store to friends and family.

    WORST EYECARE IN VANCOUVER!! Do not go. Technicians are students they are not professionals at all…read more Trying to charge me for adjusting my glasses and asking for cancellation fees when they did not inform you. Also, Worst customer service they look like they hated the job and not welcoming. PLEASE DO NOT GO TO THIS!! Especially the man at the receptionist the worst ever

    Photos
    Avenue Eyecare - Advanced dry eye diagnostics

    Advanced dry eye diagnostics

    Avenue Eyecare - Detailed digital lens fitting measurements

    Detailed digital lens fitting measurements

    Avenue Eyecare - Avenue Eyecare Dispensary, Kerrisdale

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    Avenue Eyecare Dispensary, Kerrisdale

    FYidoctors - Georgia - optometrists - Updated May 2026

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