Went to Duluth Trading Company Independence Missouri for a last-minute Christmas gift. Very nice clean store ,service was great helping with our last-minute gift. They have a wide selection of women's clothes men's clothes, outerwear, indoor wear, buck naked underwear. Very nice items that look like they would last you a long time. The many value ranges from 20 to $500 on items. There are two locations 18101 Bass Pro Dr., independence, Missouri 1817 Village West Parkway, Kansas City, KS read more

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They seem to carry a good selection of clothes my husband likes for work and i have a coat i like a good deal. The prices are very high and considering the quality compared to other brands. they do not honor their own online sale prices in store. read more

Service was good, it was a week day and a small crowd. Always enjoy their stuff. Got a great hat and dome t shirts. Got everything on sale so I saved dome good money. read more

We're always happy to stop by when we're visiting MO. Customer service is always amazing and super helpful.

My husband and I love when they have sales!! We can't wait until the KS store opens because there's not a store near us right now! Sales are great and returns are no hassle! read more

I ordered 2 pairs of women's underwear and 2 pairs of men's underwear the middle of December, said it was delivered but wasn't, now customer service is not getting back to me. I will never buy another item from anybody online again, never. I give deluth trading 0 stars. read more

I had the pleasure of being helped by Jake. He was knowledgeable and incredibly friendly. He helped me with my return and also made a suggestion. The whole process was very quick and easy. 10/10 service. That man needs to be promoted and given a raise read more

So what is the point of shopping & purchasing several hundred $$ of merchandise @ Duluth Trading Co...only to wait in a line of 15 people? read more

Duluth Trading Company - Waiting in line @ Duluth Trading Co - Accessories Near Me - Independence, Missouri

Well this place is pricey as all get out. The flex pants seem less quality than the firehose canvas pants, with wayyy less pockets. But if you're looking for a pair of canvas/cotton blend pants that will last a lifetime, they have em for about $60. Go during a sale. These pants are actually so sweet though they have hammer hooks on both legs and a little tiny loop for keys or something in the front, a secret interior pocket by the waist, and deeep deep pockets anywhere they reside. My partner needed some good work pants (not like those thin pajama esque dickies pants) hes a plumber doing tons of digging, jackhammering, ground roughs etc etc, his boss said his old pants could probably stand up by themselves in the corner they're so filth-a-fied. These duluth's are standing the test of time though. The employees checking us out were also super nice and friendly and let us know about deals they have coming up. I bought some off ebay for half the price, get em however you want! great brand for workwear. read more

This Duluth Trading Company is in a beautiful building with plenty of parking. The Employees sort of blended into their customer base, they all seemed to be wearing plaid. Five or six separate employees asked me if I needed help. There seemed to be two employees stationed in the Men's Buck Naked Underwear Section alone. Between Radio Ads and Yelp friends check in's I had to check the place out. The clothing seemed more stylish than I expected. I did not know they had items like women's scarfs and bags. They almost seemed to bring "cool" to things like men's outdoor work pants. Check out was fast and painless. When I left the door greeter thank me for my purchase. Customer Service is on point at this Duluth Trading Company. read more

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I love the pants and shirt I bought there and all the employees were super helpful, Marsha and Andrew(?) and one other employee all helped me get items I needed and helped with exchange too. I like the selection and quality of clothes so will definitely be back. read more

Funny how Karma works, it isn't it? In trying to find something comfortable for my 6'5" boyfriend, I turned to Duluth Trading Company. The poor man is just tough to fit in someways. So... it all started with me wanting to help him and shopping online. While looking at their site, I saw some of the Women's clothing and took notice of the Armachillo line created to be comfortable in hot weather. We had a trip to Costa Rica coming up and I knew it would be hot and humid so I invested is some skorts, undies and tops for myself. Note, the word 'invested' because their clothes are not inexpensive. They are, however, really well made have handy features,(think lots of pockets) the fabric holds up and seems to release stains better than others. They stand behind their products and I've experienced great customer service from them. I've also learned to be a bit patient before buying if I see something I like. Eventually it will go on sale. Wanted to clarify something I read in another review... I am not sure exactly what their exact return/warranty policy is, but it does NOT cover 2+ year old jeans, covered in paint with holes ripped in them. Yes, a guy in line in front of me wanted to exchange two such pairs of jeans and was unhappy the clerk wouldn't accommodate him. For what it's worth, I have returned items that didn't fit the way I'd hoped shortly after purchasing them without problems. All in all, I've spent a TON of money at this store in the last 6 months and have yet to regret any of my purchases. read more

My friend and I stopped at the Tesla Supercharger in the parking lot adjacent to Duluth Trading Company. When I saw the Duluth store I knew I wanted to go in. I've looked at their catalog/website multiple times but have never been to a brick & mortar store. It did not disappoint. If you spent $75 you got 20% off which wasn't difficult to do. I ended up with a few of the women's No Yank Tank Tops and a couple of short sleeve t-shirts. Very happy with the quality of their product and my purchases. If I'm ever in Independence, MO again I'll be back! read more

Duluth Trading Company - Accessories Near Me - Independence, Missouri

If you're a fan of Buck Naked gear and Ballroom Jeans, this is the place! I've been ordering products out of their catalogs for years, supplying my man with Longtail T shirts to prevent plumbers crack. Now, finally! The store is here! No more long waits for boxes to be delivered. Note: directions for intrepid navigators - The store is located of the southwest corner of I70 and 291/ 470. You can gain entry off of 40 highway. Directions for The directionally challenge, like me: right next to bass pro. Look it up on yelp, set set your GPS. If it's in their catalog... You will find it in the store. Fire Hose clothing, Free Swinging flannels, Shoreman fleeces, and ArmaChillo underwear. They have separate sections for both men and women, all sizes shapes and colors. They even have stuff for your pups. Or, perhaps you were interested in gift wrapping... They have Crack Spackle buckets for your Long Tail T's. There is a Kuereg coffee bar and plenty of bottled water, clean restrooms so, you can continue shop all day long. Even after all the coffee and bottled water. For those of you who were worried... There were no sightings of the armpit licking moose! read more

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I love shopping at Duluth online because they have very high quality clothing. It's expensive but you get what you pay for. I had to return something so I decided to check out a brick and mortar store while I was at it. It was very underwhelming and actually a little disappointing. Customer service was absolutely non-existent, and the lady (I think?) who did my return acted like I was making her life miserable. I didn't expect a lot because it is retail, but Duluth really markets themselves differently and I thought the store would reflect that, but it certainly did not. read more

I wanted to walk into Duluth Trading, loving the store.When you first walk in, the fragrance is of wool and fireplace. I loved the smell, it brought me back to the Ozarks. The smell lingers in the entire store. I wanted a long tail tank top. Price 17-20. I went Saturday after Black Friday. I tried one on, and it was too thin. I tried on a long sleeved long tail shirt priced around 29-34, and tried it on. It was so thin I could see my bra. I didn't like their jeans or pants. I had a look at their $22 women's underwear, on sale if you buy 3 pairs, which would ring up around $66. On racks were wool and flannel plaid shirts and jackets which start around $69. I saw a lined t-shirt for around $50. I guess their long tail t-shirts are meant to wear underneath clothing. I found nothing my son would want. Buck Naked boxers were around $20. I believe I heard an employee say everything in the store under the Duluth name has a life time guarantee. I can't confirm it. I had to laugh, you mean underwear too? If you get bored, there's 2 chairs and a t.v. in a carpetted area with a Keurig in the back of the store. 3 stars. When they have a sale, like after Christmas, I might return. But as of now, it's ho-hum, I'd rather Land End. The store should tie in well with Bass Pro. It'll be interesting to visit on sales and change of seasons. I do like the plaid shirts, and know they are good quality. Almost comparable to United Colors of Beneton or Pendleton. read more

If you have seen the commercials then you know what to expect when coming here. Lots of underwear and other men's rustic clothing. The signs are as comical as their commercials and you can't help but stand and stare at all the different underwear they sell. No pinch, no stink, no sweat. This is a great store. The only negative is I feel it's a little overpriced for what you get. read more

Best customer service from a brick and mortar retailer I have had in some time. It all began when Robert B. enthusiastically greeted us at the front door. He took us into the woman's department and quickly helped me find what I was looking for. The cashier was also very helpful and held my purchases while I continued to shop. Duluth has super high quality goods and I am never disappointed. Now--I know a lot of folks are wowed with designer jeans, however, the Duluth jeans fit so well it was like they were custom made for me!!! I'm making a special trip back to Christmas shop before the holidays!!!! All the warm fuzzy feels for this store and staff!! read more

I'm only giving 3 stars and that's because Bella helped me. There is 2 cashiers at cash rep. 1 was checking out a customer the other was texting on her phone. Never once asked me do I need help. Thank god it was a online order I placed or I may still be waiting. I watched Duluth be built worked there so I know the customer service is usually 100% and I did not get that. Very disappointing. But Thank You Bella if it wasn't for you I would've picked my stuff returned it buy my son's boots from Bass Pro. read more

Superb customer service The 1st time I went in an associate showed me around and helped me tremendously. The 2nd time I brought friends with me and we all had amazing service. This 3rd time I brought back a pair of Buck Naked that had frayed in the wash and you exchanged them no questions. It was easy and quick for the associate to look up the receipt when I bought them and do the exchange. I bought the new items I went in for, for Father's Day and left very happy. read more

If you're looking for buck naked underwear, long tail tshirts, lifetime leather bags, and 7 year performance socks this is your place. Many of their products are made in USA- another plus if you're into supporting the American economy. The Big Ass Brick of Soap that smells like Naval Supremacy was an affordable $6.95. Best part a portion of proceeds benefit U.S. Veterans!! Come and support the troops. For those into fishing the Bass Pro Shop is right next door. If you're in the construction business there's plenty of products and clothes that will allow comfort (shirts, pants, aprons, tool bags, and even tape measure holders). For women if you like leather bags they have soft leather that really are stylish and high quality. The leather is the type that will get softer with time. Another plus- the bathrooms were super clean and parking was easy. As we entered and left a very friendly gentleman greeted us both times. read more

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ABSOLUTELY LOVE THIS PLACE! Anything you may need, basically anything clothing-wise.. Awesome products. Can't own enough of the "Firehose Work Pants"! The military could use a contract with those! Ya can't keep me out.of this store. Really cool, easy going, product knowledgeable staff as well. Take my Money! read more

I'm not really sure what this store is all about... It seems like an extension of Bass Pro. There are outdoor types of clothing here. Some are even sweat/water resistant. I think they may have other things here, but I don't remember. They also have a seating area with TV and keurig... read more

I can not say enough about the helpful staff at Duluth . I purchased 3 items online and shipped to store. Went to get them and only 2 actually had arrived. They went out of their way to locate the same product and order it back to their store. As opposed to just getting refunded because it was a great price on clearance item... they went above and beyond to make sure I was happy with the purchase ! read more

This was my first DTC experience, either online or brick-n-mortar. The store and products were really well presented and staged. Great fabrics and classic designs. Had fun exploring the 300 different underwear configurations. Thanks for the free caffeine station, DTC! Nice touch. Grabbed catalogs and scored a sale item - the heavily insulated "shirt jacket". Great selection of gadgets and man-toys. My rating is solely based on sticker shock at the average product price, all of which are made outside the US. read more

Really disappointed. Love the companies commercials but there are none in my area. I don't like the idea of ordering a pair of $50-$60 shorts without knowing if I like them. When I came to KC and saw one nearby I decided to try it out. Plus it's in the 80s and humid and I didn't pack shorts. I walk in and there are 3 customers, including me, and 5 people working there. After my 3rd walk through the men's section I decide to ask one for help. Prior to that none of them even noticed me. Two had been in a decidedly one way conversation about how her friends put $1200 down and still didn't have the car and she was going to go destroy them all over social media. They had maybe 20 pairs of shorts in the store including the clearance rack. None were even close to my size. The gentleman told me they took most of the shorts out last week in favor of jackets and winter clothes and all they had was barely 1/4 of the rack he was standing near. I probably could have gotten over the shorts if it wasn't for the 45 minute drive, including traffic, and the reprehensible customer service. Apparently folding a shirt got 10 minutes as the gentleman in the back was doing takes massive amounts of concentration and he failed to notice the 6'4", 250 lbs, gentleman wandering around near him ... THREE TIMES! read more

Love the clothing and the quality! Didn't appreciate the snotty attitude the was directed towards my husband. We asked the cashier if Duluth offers military discount and the cashier definitely gave a dirty look that was very noticeable and replied a flat no. read more