I bought my son a bike here last year - got it home it ended up having a flat tire. Went back to…read moreacademy and was told I needed to message the manufacturer - long story short, weeks later and with much frustration a new tire tube was sent to replace it and I had to take apart the bike to install. Now, why I chose to try to get a bike there again I have no idea. Today went to get Ana silt hybrid bike - they had several - found one for $300 that I liked, and the tires were flat. In store a worker said just use one of our pumps and she walked away. The pumps were not working with the tires and called another worker. He just stood there watching me try to get the tire inflated and then said maybe you should go to Target we have a lot of tire issues. So we left.

I needed a new pair of training shoes. I have tried other brands(Nike,Addidas,etc) but New Balance…read morehas always worked for me regarding fit and durability. I stopped by the store and was greeted by Aric. He asked me what I was looking for and a few other questions regarding use. He pointed out a couple of options and the difference between them. We verified my size, I tried them on and bought them. The customer service and attention to detail I experienced from Aric will make me a regular customer.

My wife purchased some New Balance running shoes from the Running Well Store at a price of about…read more$168 last September. Both of these shoes have exhibited the same problem; the sole is separating from the shoe and after very little actual use. We understand the limit of returns/exchanges is 30 days and under normal circumstances do understand the policy. We were given the New Balance phone number which we appreciated but I would have expected the store to take a more active role in addressing this with New Balance on our behalf. We purposely bought locally to support business in Lee's Summit but given this experience, we might as well buy on-line.

I'm a long time fan of the Running Well Store being a continuous washed up college avid runner. The…read moreservice is always friendly and they can tell I know what I want. You'll find good deals on their products and selection of products is always improving every time I visit the store. If you are an avid runner and enjoy in person shoe stores this is the place to go.

Service and selection were great. We bought 3 pairs of quality shoes. The staff were helpful and…read morecourteous. Lots to choose from at fair prices. They offered 30% off of the house slippers, veterans discount and BOGO half off. Can't complain about our steals.

I brought my 92 year old dad to get a pair of shoes after his hip replacement and this store is not…read moreADA compliant. They did not have any chairs of any kind to sit in, only little stools which where too low to the ground for my dad to get in. Clint the store manager was only interested in stocking and was a total DICK to us, he seemed disinterested in helping us other than pointing to some shoes. I won't be back and will make sure I tell everyone including my dads surgeon not to recommend this store to anyone.

I have been shopping at the Leawood ATHLETA for years ---- it is a store I can always depend on for…read moreclothing that makes me feel good and that will last. One of the best things about this location is Chelsey, the Manager. She always greets me by name as soon as I enter the store ---and always has suggestions and ideas for me. She works her tail off at being proficient and in making her customers feel welcome. She has an exemplary staff who have been there -- some of them for years - and who are a delight to work with. Chelsey is an example of what all Managers should be. Nancy Jewell

Been shopping there for years. Always a good experience. Today the person helping me, Emily was…read moreamazing. She helped with an online return/ in store purchase exchange. They didn't have the size and color of pants I was wanting to exchange. However she introduced me to a new pair of pants. Can't wait to wear them. She was extremely helpful to me and also to her employees. I will look for her when I'm back at the store.

I have been there twice this week. First I had to buy some shoes since I didn't expect to be here…read morein KC as long as I have and only came with some flip flops haha now I've been wearing black and white checkered slip on vans for over 20 yrs. Of course not the same pair but you know haha Now those have always been my go to shoe. I've forever been too lazy to tie my shoes, that and Spacoli was my idol as a kid but this time I wanted something different. I also wanted to try out their comfort style Vans!! I needed some bounce in my step!! The guys and ladies at this location were so nice!! Super helpful! Some stores sales people can make you feel like a poser as soon as you walk in but not these people! Every single person I talked to made me feel like we've been friends for years! Rad! That's what I'm talking about! We all need more people like this in the world! They helped me find something new and I am loving the new shoes and socks! I actually had to go back to grab more socks and this time around I had an equally great experience!! This store rules, parking is super easy on a weekend or weekday. I highly recommend this location!!

Solid customer service. Walked in not much with a plan, and Jose was super chill and showed me some…read morecool selections. I felt bad because I didn't buy anything, but I wanted to give Jose a shoutout for helping me out even though I didn't purchase a pair of shoes. He gave me some good advice for shoes next time I hit up Vans.

Had a great experience here, Molly was great with helping assist my self and my coworkers on…read morepicking out scrubs. There are so many different brands and styles to choose from. Molly was very patient and answered all my 1,0001 questions lol! I chose to go with the Barco One scrubs, the quality of the scrubs feel and look very nice! The fitting rooms were super cute! They put our names on the door so we knew which room to go back to after we came out to show each other how we looked in the scrubs we were trying on. They also offer embroidery, which is pretty cool in my opinion, especially if you're a Doctor and would like to get your logo on scrubs for your staff. Or in general for anyone wanting their name or logo on scrubs or a jacket. I'll definitely be back!

Having never bought scrubs before, it was such a joy to encounter Juno at the store in Overland…read morePark. He greeted us moments after we entered, was not only knowledgeable about the products available in the store but also the policy and stipend my employers offered, the specific brand the deal applied to, and how it worked. He was courteous, personable, and professional--the model employee!

It's so nice to have J.Crew back here! The store is beautiful and modern. The staff is so nice and…read morehelpful! I stopped in to return something, and did not have any intention of buying anything, but something caught my eye and ended up needing to use store credit. The staff were so nice and chatted with me. They have a great selection, including Crew Cuts. Definitely worth stopping in and browsing! You will definitely find something cute!

I stopped by to return an online order and the young man helping me was simply delightful. Not just…read morethat he helped with my return, but he walked me through some of the new arrivals. Wonderful customer service. I felt seen, welcomed and appreciated.

The store was great and the employees very helpful. My only comment is there is so much inventory…read moreit is kind of overwhelming! If you are looking for anything that is not the local teams, you need to order online.

Shopping for sports flags, signs, pennants: Stopped by the…read morelocation in STANLEY, KS, while looking for sports flags as gifts for the family. I was very impressed with the staff - VERY IMPRESSED! They took care of business - but for me, they dropped everything to help me out! FANTASTIC - Customer Service! Great Job guys and gals! They did not have what I wanted, but they sent me to the Oak Park location, just up the street, to get what I needed. PERFECTION in CUSTOMER SERVICE and great help!!! Keep up the great effort!