Alexa did my husband's bday cake and it was exactly What I asked and then some. I love her…read moreprofessionalism, and punctuality. And she is very very sweet . Forever customer

Paid $189 for a small cake with too much black fondant that turned everyone's mouth and teeth…read moreblack. Words were made with a cricut and flimsy paper with no backing. Alexis also requested to change the pick-up time by 2 hours at the last minute, causing me to change my kids' schedules, and then showed up 20 minutes late with no apology. But the WORST was that Alexis forgot to add my husband's (the birthday boy's) favorite part, the vanilla custard filling. So the disappointment was felt all around. I would not even be leaving this review, however, if Alexis had taken accountability for her mistake and offered a small refund (I asked for 25% of the cost which I believe is more than fair.) Alexis referred to her "no refund "statement on the invoice and refused to make this right (read below). This was an overall uncomfortable and disappointing experience. Alexis is obviously still learning a lot about cake decorating and business. You decide if you want your special occasion affected by someone who unfortunately lacks skills in these areas. Me: Hi, thank you for the beautiful cake. I was surprised though, after cutting into it, there was no vanilla custard or pudding. I believe that was what we agreed on and was on the invoice. Alexis: Good evening I truly apologize for not having filling in the cake. Yes, you are correct it is in the invoice. I had a few orders and I definitely could have missed it. I am very sorry for mistake. Please accept 25% off your next order as my sincerest apologies. I hope the cake was still enjoyable? Me: I had already told everyone it was going to have a filling so unfortunately there was a sense of disappointment when it was served. I appreciate the future order coupon but I really feel like some money should be refunded for this cake. To me, that would be the appropriate approach. Alexis: I am sorry to hear that. I don't offer refunds as noted in the estimate and invoice. For this time I will extend the refund of $10 for the filling not being added as this is the charge for the filling. I was hoping to offer a greater discount and better experience for the future. Me: $10 is unacceptable. For a $189 cake that was made wrong, I expect appropriate reparations. Essentially, I did not receive what I paid for, and you refunding me the cost for an ingredient is insulting and a failure to recognize the disappointment and embarrassment my guests and I experienced because of your mistake. In order to make this right, I would expect a minimum of 25% back from the original invoice. Out of respect for small business owners, I have not published my concerns online, however, I do expect good customer service. I hope you will reconsider the situation and make the appropriate reparations. Alexis: Good morning Barbara, I understand the inconvenience and disappointment caused and I apologize. Correct I acknowledged the filling was missing from my mistake. I charge $10-15 for fillings which is why I extended the cost of the missing portion of the order. 95% of the cake was completed as ordered with the addition of the macarons I made as well. There are no refunds and this is stated in estimate and invoice provided. I do apologize for the vanilla pudding filling to have not been added and have offered the refund for the charge of the filling as well as 25% off a future order. Me: Well it's unfortunate that I have to make this public and I do hope in time you take a little more pride in your customer service. Also, when you request to change the pick up time, it's best practice to show up on time or at least apologize if you are running late.

We are so in love with Canela Bakeshop! Everything Lauren touches turns to gold and she will make…read moreyou the most beautiful cake that will blow away you and your guests. We first worked with Lauren on our wedding cake about 5 years ago (see picture). We asked for something simple, romantic & a little moody and she created the most perfect cake for us. We always had her in the back of our mind for a future special occasion. Flash forward and we couldn't help but think of her when we had a new baby to celebrate. She created this incredible cookie and ganache cake for my baby's first birthday party. We gave her free reign and told her to surprise us and we were slack jawed at the finished piece. Everyone at our party couldn't stop talking about the cake and it tasted even better than it looked- which says a lot. Working with Lauren was incredibly easy and she is such a delight. Can't wait to work together again for our next special occasion!

Okay - It has been a couple of years since I tried Lisa's Cookies - so I decided to give it another…read moreshot last weekend. I don't know if something changed or if I had a couple of bad batches, but these cookies were amazing! They were extremely flavorful and did melt in your mouth. I am so glad I tried them again, because I will defiantly be coming back for seconds!

Omg. The coconut chocolate chip cookie I just ate is the best cookie I ever had . If you like…read morecoconut and chocolate chip cookies you must try these cookies by Lisa. A bit expensive but all natural ingredients and worth every penny!

So glad there a local chocolate shop and be wanting to try here after having some of there products…read morefrom a candy store they ship to in beacon. Amazing chocolate truffles and very affordable as well. Service was so super nice and offered suggestions on what's good. Plus a finally note, they are open late every day til 8pm. Most chocolate and candy places would be open so late, so a great place for your chocolate fix.

A friend brought the sea salt caramels to our job, and I have never had such a wonderful caramel in…read moremy life!

they're just as sweet as the treats they make! 10/10 clean ingredients and v yummy :))))read more

Visiting Warwick and stepped into Noble Pies for breakfast. Woah! So many amazing innovative…read moreflavors to select from! I went with the Moroccan Pie and sausage quiche. The spices were on point, the crust was buttery, light and flakey, and the ingredients tender but not overdone. Delicious lavender latte. Pair all this with breakfast on the sunsplashed veranda and it becomes an experience. A shout out too to the cheerful young women working the counter who delightfully welcomed us in as if it were their home, excited to show us what Noble Pies was all about. This is the gem of Warwick.

I tried both savory and sweet. My favorite is meatball pie. They recently moved so check address b4…read moreu go.

I came here while visiting Beacon on a day trip we were walking around and I saw the store and I…read morejust had to pop in the place was tiny and they sold lots of different marshmallow treats. I decided to stop and get the OG iced cocoa with whipped cream, which was pretty good. However, I feel like the store was a little bit boring and needed some more excitement to the place lol. I probably wouldn't come back. I feel like it's kind of a one and done type of store.

Was in Beacon visiting friends recently, and stopped by this lovely speciality shop right on Main…read moreStreet. Looking for the perfect marshmallow for the hot chocolate board I was preparing, HVMC definitely came in clutch. They have a variety of graham crackers and drink mixes and, of course, marshmallows. They do have a selection of drinks to choose from in store as well. My friend opted for a hot chocolate and truthfully, she wasn't impressed. But she did help me narrow down my marshmallow choices and I ended up walking away with a salted caramel variety. Even if caramel isn't my favorite sweet, these marshmallows were excellent. Plush and tender, with a not to overwhelming caramel taste to them. My entire party devoured them over their cups of hot cocoa. Honestly, well worth the price imo. And considering the variety, I look forward to trying their other creations!

As a birthday approached, no need for a birthday cake! This delicious box had plenty of goodies!…read more The donuts, a mix of maple and chocolate were delicious! Freshly made, no stale doughnuts here! If you truly want to get someone a really good treat, these donuts are amazing!

Authentic and delicious! Owner is super friendly and is dedicated to top quality. The selection is…read morefun, creative and the bagel texture is perfect.