I requested carpet cleaning yesterday from them, they are awesome…read more Imad was on time, efficient and very organized. He cleaned every room beautifully. My carpet now is clean and shinny like new. I would recommend them to anyone Their product is eco and kid friendly.

The company used to be great when it was ran by the Kim dry that is now doing DC in Virginia. The…read morecurrent owners of are very rude when trying to get a quote for a senior living efficiency apartment. The person refused to give me his name and told me to call around elsewhere if I did not like his prices. I wouldn't recommend them to clean an outhouse!! Do not use them for seniors es if your not present

I have minor complaints, but at the end of the day he handled a large project for us in a timely…read moremanner. He and his crew were kind and accommodating. His team handled (1) laying radiant heat coils, (2) applying self-leveling compound both to solve leveling issues and to secure the radiant heat, (3) floating Rigid Core Vinyl Planks, (4) adding new baseboards, (5) running new circuits for each heated area, and (6) drywall repair. I'm grateful for their renovation efforts. Before I go into minor quibbles, I'll reiterate that the job was done and I'm happy with it. I can't wait to use his team for future projects once the funds are replenished. This review is only to inform his great crew on ways to improve minor details. They range from "Aesthetic" to "Technical" critiques. (1) Layout (Aesthetic). The lengths of starting planks were staggered in a clear 2-step pattern. It reduces the "natural" look of things; See the attached image to (2) Polish (Aesthetic). Shims for baseboards weren't cleaned off with utility knives or anything so there's lots of little spots with wood poking out from behind the baseboard. I know these 70 year old walls were probably a challenge to baseboard, so it's all good. There were also several spots on the walls and doors that got damaged during the installation. It's no biggy though, since we just moved in and the basement was very "DIY" from the previous owner and poorly done anyway. (3) Patterns (Aesthetic). Normally when boards are laid out from several boxes, you mix and match from the boxes so you get more variety of patterns. In the implementation in my home, there are several areas where identical boards are right next to one another so it looks less "natural" (4) "Playing it Safe" (Technical). All technical guidelines of the radiant heating system we used warned of testing the current and functionality before laying down compound over it since there's no turning back once that's been done. This test wasn't done - it ended up fine, and everything worked, but had any of the product been found to be faulty the final day of installation when they plugged it all in, there'd be some major problems. Section 2.4 of the following manual: https://hw.menardc.com/main/items/media/EASYH001/Install_Instruct/DFTInstructions.pdf I should note that maybe there was a miscommunication and these tests were actually done, but from conversations I think they weren't. (5) Plank Minimum Widths (Technical). Typically planks have minimum widths they are permitted to be for stability. To plan for these minimums, you often place planks from the center of the room in both directions to find out where the widths are too short and you compensate by shifting things left or right. There are locations in the installation where these minimums were exceeded, but they were covered by the baseboards so it's probably fine. (5) Leveling Compound (Aesthetic). There ended up being some spots where it's off-level enough that I get some significant flex to the boards as I walk over them. It makes me a bit nervous that they'll pop in years to come, but it should be fine. I should note that there ended up being way more leveling compound required than initially expected, so I understand that there are some variations just because how much needed to be laid. But enough of the negatives, let's chat about what went right: (1) During this difficult time, they were able to come out and get me ready to work from home in less than a week. (2) They were appreciative of the situation, especially with my wife's hospital profession, and took necessary precautions to insulate their work area from the rest of the house. (3) They were flexible to meet some requests of mine during the work, such as repairing drywall, installing thresholds, and making sure the planks were oriented in a certain direction. (4) They were willing to work even though the area was littered with furniture and boxes from our recent move in. They handled all of my grandmother's furniture with care, and made sure it was all safe as they worked. (5) They were friendly, kind, and responsive at all times. Victor's the classic contractor / handyman who's seen it all. (6) They rolled with the punches as the unexpected arose: baseboards, self-leveling compound, and square footage all didn't match original expectations and they were able to quickly pivot and make sure everything was done on time. (7) They alerted me of problems right when they happened. My sump pump failed and they were the first to let me know! We managed to resolve the problem before any damage was done. In other words, they were vigilant and attentive to my home as they worked. (8) Their invoices were reasonable, and their financing was generous.

They showed up no masks, did the wrong job completely. They were supposed to sand and stain my deck…read morebut power washed it and painted it. We gave Faustino the product number and he decided to use a different product. The one we choose was a light stain and he used a solid black. What we wanted was a beautiful wood stain deck and what we got was an ugly black deck. He did not sand it therefor ruining the wood that we already had down. They used spray paint which also ruined the siding of my house, my gutters and there is paint all over the concrete. One of the worst experiences I have ever encountered. Beware of this company

The finished product is beautiful! The carpenters were very professional and listened to all of my…read morequestions, with respect. They explained each step in detail. They did a great clean up job each day. I would recommend them to friends and will use them for my next project.

Exceptional work. Started project early. All workers were professional and extremely courteous…read more Worked very hard to coordinate all aspects of the remodel. Very carefully protected other parts of the house

So the time came and the cleaners were there promptly. However, it was the guy who was the one I…read morewas msging with that came to the door first. Apparently he had one other cleaner in the van waiting for him to assess the cleaning situation. I did say in my quote that it was a move-out cleaning service to clean one room and two bathrooms and when he came, he said it was for one bathroom which he verified in his quote that it was indeed for two baths. He can't assume that every move-out cleaning service would be empty bc I live there too and would have a service like that anytime someone I rent to would move out. I think that's fair enough. He had me pay more and at this point, I wanted to get it done so I agreed. I did feel as if it was a bait and switch situation. I'd say they did a decent job in cleaning and felt the bathrooms were cleaned to satisfaction. I did feel however that the mopping was done too quick. I wasn't there to supervise since I had to go get ready to head out, but by time I went upstairs, it wasn't like 5-10 mins before I heard him shout out that they were done. Even after the bait and switch prices, I still tipped them. But would I use them again, probably not.

We hired this company for a move-in cleaning, and unfortunately the service did not meet…read moreexpectations. Two cleaners came, but the results were closer to a light day-to-day cleaning rather than the thorough move-in cleaning we paid for. I had already done a post-construction cleaning, and told the cleaners not to move furniture -- just clean visible areas. Still, many areas were missed, including the downstairs cabinets, fridge, and even the bathroom. All the appliances upstairs are brand new, so there wasn't much to do there, but I expected at least basic attention to detail elsewhere. They wore their shoes inside during cleaning until I had to ask them to remove them. They mopped with so much water that puddles ("water ponds") were left on the floor. When I spoke with the owner afterward, I was told that things I would normally expect in a move-in clean -- like window tracks, cabinets, and wall wiping -- were not included. Overall, it seems they are only set up for very basic surface cleaning (like making the bed or wiping counters), not a proper move-in clean. I paid full price, so lesson learned -- but I cannot recommend them for anyone looking for professional move-in or deep cleaning services.

Terrible customer service. They don't stand by their work and are only interested in charging for…read moreongoing service calls. I had an issue with the generator not automatically switching over to power the house during an outage. Over a period of almost a year, they came out and Joel the tech said he replaced the switch that controlled it, yet he left before he tested whether it was indeed the problem. In every outage since, the generator would start just fine but never switch over to power the house. They just keep charging for service calls but don't stay long enough to see if they resolved the problem. I could go on but you get the point. One would think they would warranty their work to resolve the problem! We've since moved out of the area yet they still send out bills for the last service call, even though they did not do anything except recommend replacing another $650 worth of parts. I declined their offer to order the parts. I'm not a fool and know when I am being played as yet another dumb homeowner at the mercy of this kind of operation. Stay away!

Awesome remodeling work. Chris took good care of a customer of mine who needed a lot of interior…read morework including paint, flooring and a custom built-in. Cant recommend him enough

Asked Karla's Professional Cleaning Service for a quote on Tuesday for work on Thursday, not only…read moredid they provide the lowest price they scheduled me right on the spot. I was in a time crunch and their quickness and responsiveness made everything fun easier for me. They did a fantastic job with the move-our cleaning: oven, fridge, and all of the other rooms as well. It was beyond my expectations! Definitely book Karla's Professional Cleaning Service if you want the best cleaning!

Candice and her crew are completely untrustworthy. After a $9,000 job was "completed" 6 months…read morelater.. we are in the midst of completely gutting and re-doing the room. The video was taken by the new crew. The drywall was laid so poorly and irresponsibly. If you hire Candice and her team from Design Wise - your money will be wasted and in the hands of a woman who finds it acceptable to lie to her clients and quit projects that are not completed. Perhaps these issues would have been avoided if Candice (self proclaimed project manager) actually came to manager the project - instead only came to the worksite when a payment was due.

Love the staff! Candice did an wonderful job on our design even when at times I may have been…read morenuisance due to my pickiness, but she managed to come up with the perfect design for me and family to feel right at home in our new kitchen. If you are to use any designer in the DMV area please use her, she worked and was available to talk with us day and night to ensure our project went as smoothly as possible!

When signing a design contract, I was so excited to work with Cedarbrook. Right from the beginning…read moreMike made us feel very comfortable and assured us he could replace our 20 year+ s me deck and patio within our budget. He was flexible with our schedules and answered all our questions. However, once he had our deposit that quickly changed. Mike's quote for a FLAGSTONE patio was originally $12-14k and advised if we switch to pavers it would be significantly less. However, after patiently waiting for him to finalize the numbers, he provided us a revised quote for the same size PAVER patio for $24k. Mike could not provide a clear or consistent answer for why the price doubled. At first he said it is because he omitted $8k of debris removal and haul away costs. (Which was our first red flag - how does a professional contractor with 17 years' experience exclude debris removal when doing a full deck and patio replacement?) Then Mike said the quote was based on a smaller patio. We were clear from the beginning the size of the patio can't decrease. So this answer is either false or he had a glaring error on his end. In fairness to us, we asked to see the drawing of the smaller patio that supported the original quote. We patiently waited; however, Mike was unable or unwilling to provide the requested drawing. Then Mike blamed another contractor saying that he doesn't set the prices. If that were true, how did he confidently quote us $12-14k before we gave the deposit? That question is still unanswered. Mike also was unable to complete the design in a timely manner - taking over 7 weeks to provide a plan and pricing to replace our same footprint. We were told construction could be completed by the first week in December - turns out that was also false. We put in over 2 months of time, effort, and planning into this project and are now waking away incredibly disappointed and frustrated. For a company with such great reviews, this is a true shame. Despite all these red flags, it's is important to note that, until recently, we wanted to find a way to make this work - after all mistakes happen. However, having an owner not be able to take ownership of his mistakes and work with the customer to find a solution is just bad business. I strongly advise anyone thinking of doing business with this company to be very careful. Sneaking in costs and not being able to back them up is simply wrong. We clearly dodged a bullet, so for that I am grateful.

We had to do repairs to our deck. The company was in communication at all times, from scheduling,…read moreplanning, and finishing the job. Great work and excellent customer service.