Michael preys on vulnerable women, selling overpriced junk cars and telling them they got a…read morebargain. Once off the lot a local mechanic found seven separate problems. Then Michael had a meltdown- knowing he was guilty- screaming and hanging up the phone. Run like hell away from this lowlife.

This is a standup dealership tucked away in Hermantown MN. The proprietor (forgot his name) is…read morefriendly and efficient - offering a service that makes the search and transaction as smooth as possible. I also like how he stands by his autos, really seems to care about the customer experience.

The locally owned Duluth Motor Vehicle license office on Grand Avenue provides wonderful customer…read moreservice. They were knowledgeable about vehicle title transfer process. I just explained my situation and and they ran with a state option to get the ball rolling.

You hear of bad auto dealerships but this one beats them all. This dealership / service department…read moreare nothing but a group of thieves. They installed different parts than what I ordered. They installed parts that were damaged and they lied about it. I agree with the other commenters, take your auto to the cities or Rice Lake but do NOT buy a car or bring your car to this dealership! Why is it that they beleive profits are best gained by deceit rather than great service and a reputation that would be past on to others and generate more sales and service? Oh wait.....I get it.....they are idiots.

This dealership only exists to separate you from your cash, and waste your time. Absolutely the…read moreworst, incompetent dealership I've ever I've had the misfortune to deal with. Go to Rice Lake, WI or the cities of you need to see a Kia dealership. Been using this dealership for the many Kia recalls, but every time (5-6) they always waste your time and have been left with more repairs to fix what they do not care to fix.

we went to 6 other tire shops and no one helped, we found this place and they fixed our tire in 5…read moremins! Would highly recommend. Extremely low prices

What a pleasure to find mechanics as honest, friendly, and knowledgeable as these guys. I'm from…read moreArizona, visiting Duluth. I'd like to take Perfect Timing back with me! DJ Parry

I've used Twin Ports multiple times, including hitting the carcass of a dear that was hit by a semi…read morein the next lane. The were preapproved with my insurance; they offer a courtesy car when available, and they can use insurance to secure a rental (instead of wandering up to Enterprise). But most importantly, as someone who is not confident with cars or insurance, they take the time to explain things. And friendly very friendly.

Eric and the guys were super easy to work with and did a great job on my Audi. Got me in right away…read moreand gave me a good loaner car. Great service at a great price.

Benna Ford CDJR was the best auto buying experience I've ever had! Highly recommend! No pressure,…read moregreat price, and friendly service.

I would give them 0 stars if I could. My experience with Benna Chrysler Dodge Jeep and Ram had…read morenever been an issue until my last oil change on February 4th. When I brought in my Pacifica for an oil change and tire rotation, I was told that the tire rotation could not be completed due to cords showing on my back two tires. That was fine. They gave me a few quotes, and I went along my way. They gave me copies of my invoice, and the quote, but did NOT give me a copy of the standard multi-point inspection done at every other oil change. That should have been my first red flag. My husband didn't trust the work performed due to a lack of an inspection, so we took the van to our friend who is a certified dealer tech, names will not be mentioned. February 8th, we got the van in the air to replace the tires. This is when our friend found out that we needed rear brakes, measured at 0mm, and front brakes. The fronts were around 4mm on the outer pads and 0mm on the inner pads, stuck caliper pins. The shop let me leave with a major safety problem, a lack of brakes. This was NOT mentioned to me at the time of my oil change. Mind you, it was only four days between the oil change and the day the tires were removed. After the work was done on my vehicle, I attempted to contact the dealership to get a copy of the inspection that should have been done and given to me at the time of my oil change. I had requested it to be emailed to me. When they did email me a copy, they emailed me a copy of the invoice, NOT the inspection I had requested. It took 3 phone calls and 2 days to finally get a copy of the inspection. The service department claimed they were having computer issues at the time, which is what delayed them sending it. After I received the inspection, I sent it to my husband. He called and spoke with Rob the General Manager on Tuesday afternoon and Al the Service Manager twice on Wednesday. The service manager recognized the faults at play and blamed the lube tech for the failures, the dealership management never took accountability or responsibility for this scenario. The Service Manager stated that the lube tech, Gabriel Vuorenmaa, looked at the brakes with a flashlight and said the brakes looked fine. The Service Advisor, Lori Carignan, should have caught that the Lube Tech did not perform the multi-point inspection and thus failed her job too. The Service Manager told my husband that they don't do brake inspections, and the lower half on the inspection on every car that comes through the door, because it's too much work for them. (I know for a fact they do indeed complete brake inspections because they had told me previously, the my brakes were getting low) During the first phone call with Al, my husband was told that they would not refund our visit or assist us with any of the emergency brake repairs that were needed that same weekend, but they could offer one free future oil change. Al was told that just wouldn't be good enough due to the circumstances and was asked to speak with the GM about this. The GM is who told Al to offer one free oil change. He did however call the GM back and they upped it to three free oil changes! An estimated value of $240 of services just didn't sit right with us as we can no longer trust their service quality or word. I drive with my two kids (12 and 6) in that vehicle, and I will never put their lives in the hands of this dealership ever again.

This place and the people who work here are THE BEST! We drove approximately 3.5 hours from…read moreAlexandria to check out their Crosstreks we saw on their website. I was a little nervous at first about buying a car so far away, but it turned out we actually made a good decision... for once. LOL. Seriously, these guys are top-notch. We would 1000% make the drive again to buy a car from them. Great car, great service, great price. Highly recommend! Thank you so very much, New Duluth! I absolutely love my little Crosstrek--I named her Pearl.

New Duluth Auto has earned my family's trust over and over again. You can call them a year or years…read moreafter buying a car from them, and the same people who sold you the car will answer your call and help you with your problem. Great value from honest local people.

I purchased a electric fuel pump for my 1950 Ford. Not long after I installed it it quit. I had to…read morepay the $10 to return it. I was shipped another one which failed again. I called & they said to ship it back. I paid to ship it back again. After several weeks I called to check the status of it. Rod told me that their supplier had gone out of business & they would not supply me w/a replacement ,but also they were not going to refund my $73.70. Don,t buy from them !!!

I purchased a carburetor kit from them but the base gasket and both needle valves were incorrect…read more I have a '59 Cadillac, the kit was to cover '57 - '66 carb's. My car uses the regular needle valves (2) and that is what my Cadillac shop manual show but the valves I received are not needle valves and won't fit my car. Since they say I opened the package they won't return the kit even though my manual and my car's needle valves show they sent me the wrong ones. So I'm out $28.50 and will have to purchased a kit from a reputable shop not this one !

Salesperson was helpful and was pretty much decided on a purchase until we dealt with Wayne. very…read morearrogant, rude, and condescending...a little bit of a liar too. The type of sales person we have all heard about and told to avoid. Probably should change name to Richard.

Great people. Great service. Staff is friendly and knowledgeable. Top notch. Highly recommend!read more