This place and the people who work here are THE BEST! We drove approximately 3.5 hours from…read moreAlexandria to check out their Crosstreks we saw on their website. I was a little nervous at first about buying a car so far away, but it turned out we actually made a good decision... for once. LOL. Seriously, these guys are top-notch. We would 1000% make the drive again to buy a car from them. Great car, great service, great price. Highly recommend! Thank you so very much, New Duluth! I absolutely love my little Crosstrek--I named her Pearl.

New Duluth Auto has earned my family's trust over and over again. You can call them a year or years…read moreafter buying a car from them, and the same people who sold you the car will answer your call and help you with your problem. Great value from honest local people.

Over the years I have brought cars to Humes, probably five times and have always been more than…read moresatisfied with the results. Insurance coverage was never an issue. I have no reason to bring my cars elsewhere for jobs big and small. Mary at the front desk is great. Long time employee and knows the business. Very knowledgeable.

Returned our rental car 6 days ago and David Humes sent a Picture of front end damage to this same…read morevehicles and asking us to take care of it today! This guy abuses the insurance companies and will abuse you too!

$98. For 15 minute oil change on my small Subaru, no way, time to find a a new place to go.read more

I really planned on keeping doing business with them after they took over from Pete but after they…read moredid a bad break job on my truck that cost me $900 I will no longer be there customer.

We had a really excellent experience with Volkswagen Duluth. Literally traumatized by the last…read morelocal dealership experience we had, I was not looking forward to the purchase of a new car. But Gabriel and Keenan made it literally so easy! We went from test drive to leaving with the vehicle in two hours. The vehicle is exactly what we wanted and we've have had it for a week now and love it! And yesterday we received coffee mugs and fresh cookies in the mail. Lovely touch and we appreciate it! Volkswagen Duluth focuses on customer service, and doesn't act like they are doing you a favor by helping you buy a car. We as consumers have the choice to take our business anywhere we want, and my husband and I definitely recommend Gabriel and Keenan at Volkswagen Duluth.

My experience with Keenan McGovern was disappointing. During the sales process, he was friendly and…read morehelpful, but after we signed the paperwork for our certified pre-owned vehicle, his communication and approach changed noticeably. We traded in our previous vehicle, but the title was still at our families home in Michigan. Keenan told me that this wasn't a problem and that once I returned to Michigan, I could simply mail the title to the dealership. Based on that conversation, I believed everything was taken care of. I was surprised when he later called and told me that I now needed to sign a power of attorney because the dealership had already sold my trade-in before receiving the title. This was never mentioned during the purchase process. If selling the vehicle before receiving the title would require additional paperwork or legal authorization, that should have been explained from the beginning. Buying a vehicle is a significant purchase, and customers deserve clear and transparent communication throughout the entire process. My frustration isn't with having to sign the paperwork--it's that the need for it only came up after the dealership had already sold my vehicle. More transparency upfront would have gone a long way toward building trust and avoiding unnecessary frustration.

I cannot recommend Foreign Affairs based on my experience…read more I brought my Volvo in for an oil leak. While waiting for parts, I began noticing a clicking/grinding sensation under my left foot while turning and specifically asked them to inspect the driver's side front suspension/steering. I was told everything looked good. After the cam plug repair, my car was almost out of oil on my first trip out of town a day later. I called and was told to keep adding oil. Over the next two months I added approximately three quarts of oil, far more than the roughly one quart between oil changes I had experienced before the repair. Shortly afterward, my CV axle boot tore, throwing grease around the wheel. After several phone calls, the owner acknowledged they had missed the issue I originally asked them to inspect and replaced the boot at no charge. Unfortunately, the problems continued. I was later told another cam plug was leaking and that parts had been ordered, but I never received a follow-up call. I also felt my concerns about the persistent clicking/grinding were repeatedly dismissed, and different invoices described the complaint differently than I had reported it. I ultimately sought a second opinion. Another shop repaired the remaining cam plug leak for less than foreign affairs charges, replaced the CV axle, and was able to remove the axle without replacing the transmission after I had been told I might eventually need one because the axle was seized. What disappointed me most wasn't that my older vehicle needed repairs--it was the communication and how difficult it was to get clear answers. I also felt frustrated that my final bill exceeded the quoted amount because a coolant top-off was added without asking me first. Throughout all of this Jeff told me to "give him a break, we are overwhelmed". I left feeling less confident in my car than when I brought it in, and I cannot recommend this shop based on my experience.

I brought my 1993 300 ZX convertible to Foreign Affairs last summer because it was running rough…read more I pointed out to them that it might well be the fuel injectors. However they thought it was spark plugs. When i went to pick up the car they informed me it couldn't be picked up because they didnt realiize the didnt order coils.That was the first delay. . After spark plugs failed to make a difference, they then agreed it was probably the fuel injectors. For a period of 4 to 6 weeks they kept the car and informed me that they though they were trying every day they couldn't locate fuel injectors. I finally became so frustrated that I searched for them and found them in one phone call. Things got worse though, when they installed the fuel injectors for what they told it was going to be $1500 and then me an additional $700 with no explanation. When I point that out,they took the $700 off, with no explanation as to why the overcharge was there in the first place. They had also represented that they would keep this collector car in the garage while they were holding it ,but they clearly never did ,as it was clearly dirty from several rains, and more importantly there were several stains on the door upholstery from the mechanic getting in and out. This is the worst experience I've ever had with any auto repair shop, and having car disease that has led me to purchase many older cars over the years I have dealt with several.

Our son just bought a car from Autobahn and we were very happy with the experience. They were…read morecommunicative, the car had been well inspected and cleaned, and we would highly recommend this dealership.

If I could award six stars, I would. I just climbed out of a wilderness adventure in the boundary,…read morewaters canoe area, tired as a dog and needing to drive back to Kalamazoo Michigan. My car started running funny and I was concerned about even trying to drive home. I saw the good reviews, and called ahead and begged them to just take a quick look at my car and they were kind enough to do it. Mike was super friendly and kind and he took a look at my engine check the transmission fluid ran a scan on the engine and found two ignition coils misfiring. He opened up the cap and there were two dead mice in there. He found the problem in less than 10 minutes. Results may vary! Lol! But seriously, extremely professional, courteous, and just a hell of a nice guy and I highly recommend them!

I've had nothing but fantastic experiences! They've done work on my Honda Pilot, and are so fairly…read morepriced, efficient and recommend only what's needed. Really grateful for the service and having a repair shop I trust.