Ran into Ferdi L. (A manager a one of their stores) at the restroom, not washing his hands…read more Approached him and told him that with handling food etc he should wash his hands, he just laughed at him and did not care. Be aware you might get sick buying food here.

Whenever we travel to a larger airport, such as Seattle, I pop my head into the Duty Free store to…read moresee if they have my friend's favorite cologne by Emporio Armani. For whatever reason, the Duty Free stores sell this cologne for far less than he can get on even Amazon. On this latest stop over, I picked up two bottles for a total of $130; apparently that same number of bottles would have been $40 more anywhere else! Customer service was good and I appreciated the heads up about a potential bag charge at the checkout so I could just chuck them in my backpack and keep it moving!

Much improved terminal, but frankly too much stuffed into too small a space. I suppose they did…read morethe best they could with the real estate they had, but with two sets of escalators, the exit for international flights, and the new security checkpoint converging in one location, they've set themselves up for too many people converging on one spot in too little square footage. All that said, the renovations came out great, so the aesthetic is nice. Just not sure this is a long term solution. Come prepared to stand amongst the considerable crowds!

Seems as though not too many people I know have had to go to the S gates. I've only done so three…read moretimes after about 20+ layovers in SEA over the last couple years. It can take a few trains to get there, depending on where you are. You still have the ability to get some snack, use the restroom and such, but make sure you have what you need before getting on all the way to the terminal, because it takes a little longer to get there. It's a little ratty and seems a bit run down. Mostly standing room, like most terminals anymore, unfortunately.

Very disappointing experience with Condor Airlines…read more We flew from Toronto (YYZ) to Milan (MXP) via Frankfurt with our two-year-old child. At check-in in Toronto, we specifically told the staff that we would gate-check our stroller and needed it during our five-hour layover in Frankfurt. We were assured this would be possible. After landing in Frankfurt, the cabin crew told us Condor doesn't return gate-checked strollers during transit. We then went to the customer service desk, where the representative told us she had requested our stroller and directed us to baggage claim. We walked all the way there, waited for nearly two hours, and were eventually told that the stroller would not be available after all. Because of the incorrect information provided by Condor staff, we ended up wasting our entire layover, walking across the airport multiple times with a toddler and no stroller. We even had to leave the airport and check in again for our connecting flight. What made the experience even worse was the attitude of the customer service representative. She was rude, dismissive, and showed no empathy for the situation. Throughout the entire experience, different Condor employees gave us conflicting information, and no one took responsibility or genuinely tried to help. Traveling with a young child is already challenging. Spending five hours running from one end of Frankfurt Airport to the other because of poor communication and unhelpful staff made it an incredibly stressful experience. This level of customer service is unacceptable. I hope Condor improves staff training and communication so that other families don't have to go through what we did.

Fragile website - crashed on me for both rebooking and upgrade requests - , difficulties with…read morecustomer service through WhatsApp, hard seats in both Premium Economy and Economy, and insufficient legroom in Economy. I will not use this airline again.

Terrible "bait and switch" on the carry on bag. They have a smaller size requirement than other…read moreairlines. They allowed our carry on for SEA to Reykjavik, and Edinburgh to Reykjavik. But Iceland to SEA or to Europe, they stop you after you walk into restricted boarding area and charge $100USD while you are already in line to board. No chance to consolidate or shrink carry on bag. Do not buy carry ons where wheels exceed the small carry on limits. Iceland air will "hose" you. This, I guarantee.... is a built in revenue generator imposed to take advantage of weary cross Atlantic travelers when they have no choice. Dozens were stopped on my flight today for an extra $100+. Then on-board there are no free blankets, pillows, snacks, food, or free drinks other than coffee, soda and water. Glasses are 3oz for coffee. This is an 8 hour flight! Very "cheapskate service" for a long trip. Then the costs of food, drinks, dinner, entertainment in Iceland is 2-3x the USA prices. The flight attendants looked great though! After a week in Iceland I felt I was spending "Baja CA prices" when in UK for fine Scotch and class A food. Pack very light and NO CARRY ON if you fly Iceland air and patch Chipotle burritos early for your in flight meal.

Our Icelandair plane was late to pick us up in Paris, therefore we missed our flight from Reykjavik…read moreto Seattle. They put us on another later flight and that planes computer didn't work so we had to spend the night there. There was no one representing Icelandair to help us. They were supposed to give us vouchers for dinner and did not. Finally buses came and took us to some youth hostel an hour away. This place had a restaurant that was closed as by then it was midnight. Though we received breakfast, Icelandair refused to give us meal vouchers for lunch. Our flight didn't leave until 6 pm in the evening. Onboard, they put us in the cheapest seats, even though we had paid for upgrades. I will NEVER fly Icelandic again. If I could give them a "0", I would.

This lounge is ok... The men's shower has been nonfunctional for months (seriously, how hard is it…read moreto get someone out to fix it?!) and so has the espresso machine. You can only get pre-brewed drip coffee here. I went during lunch. They updated their soups to to winder vegetable soup and creamy Thai chicken & rice soup, while there's still teriyaki tofu rice and chicken and vegetable rice. There is a choice of two salads: kale based and spring mix based. If you're feeling a little bit indulgent, potato chips and dip are available as is chocolate pudding. There are also the requisite chocolate chip cookies. Large picture windows reveal airplane hangers and Mt. Rainer in the background. The lighting is much better than the other lounge. This is an OK lounge; I wish they made repairs in a timely fashion.

I was departing from the S Gates, and unfortunately, this was the only lounge available there…read more I was looking forward to visiting The Club SEA, but it was a letdown. For breakfast, the only hot food options were egg bites or waffles. The lounge advertised congee, but there wasn't any available. There was also only one type of milk, which seemed surprisingly limited. The lounge itself is large and was nearly empty--which, after the experience, wasn't surprising. While it offers plenty of seating, the food selection and overall amenities fall well short of expectations. Compared to the American Express Centurion Lounge or even the Delta Sky Club, The Club SEA is a far cry from the experience those lounges provide. If you have access to another lounge, I'd recommend choosing that instead. Unfortunately, if you're departing from the S Gates, this may be your only option.

" N GATE " aka North Terminal is the best of the best @ SeaTac Airport. Totally upgraded during…read moreCovid19 epidemic and now this Death Star is fully operational now. After a gritty over crowded underground train ride the doors open and a mad rush of human waist head for the escalators. I'm included in that afterbirth of people but I'm special. I skip the shops and head for "THE LOUNGE"! Alaska Airlines has their premium lounge for people who pay to be pampered and of coarse I pay for that privilege... I enjoy the spectacular view of planes taking off while having unlimited tasty beverage ( sometimes alcohol ) and typically morning goodies. This refuge allows me to hide out from the scourge of humanity waiting for a plane to somewhere... Ok, there are plenty of dining and beverage places to wet your whistle including a Wendy's can you believe it... In fact grabbing a chili for my flight is a wonderful idea. It will keep the travel people away from me as I'll donate some of myTreblinka fumes into the ozone layer... Moving onto the shopping well many opportunity's to purchase candy or clothing and maybe even a silly souvenir of our local sports team. Enjoy your experience and have a wonderful flight! And please folks one reminder DO NOT WHISTLE while you walk around, it's annoying!

Date of visit: July 22, 2025…read more The concept of the different "pods" of gates to help control traffic (likely both people and planes!) is a nice one, but the biggest issue I have with it is that you are unable to walk everywhere you need to go and have to rely on the trams to get you where you need to be if you have a connecting flight. I wish all airports would let you stretch your legs and strut from one end of the terminals to the other, like Atlanta does. All that being said, SEA and the North Satellite Terminal are in overall good condition and the letter/numbering system is straightforward and easy to follow. Like most airports, stairs are an after-thought yet all of the escalators and aforementioned trams were in good condition.

The place was very nice and the food was fabulous. Great service too the cleaning crew for tables…read moreis very competent and are very helpful.

it's always easy to drop by the club SEA! i usually try to allocate some time before departing to…read moregrab some drinks and food. although the food offering is limited to soup / salad bar but it's always being refreshed and the food really isn't bad. does the job. and the little self serve soft drink beverage fridge is great. alcohol is also unlimited. i finally got a glass of wine this visit and it was a generous pour. the lounge is a little small and seating can feel a little crammed but manageable. it's quite a walk from terminal A train so make sure you build in some time for walking to gate A4... and walking back to A train to monorail to other terminals.

Been going to Eugene, OR every month for the past 3 months and I am so grateful for the Delta Sky…read moreClub. this lounge is on the 3rd floor. Every time I check in, I take the stairs, and every time I get to the 3rd floor, I tell myself to take the elevator. EVERY TIME!! :) :) :) They are always crowded but I always find a seat with a charging station. the employees keep the place super clean and are very friendly. Love the food, drinks and desserts. Again, I am so thankful for the Delta Sky Club. I will see you again in 2 weeks.

New favorite Sky Club! Great spaces and always friendly staff. Perfect place to unwind before your…read moreflight in Concourse A. This review is the club at A11. There is a regular club and then the Delta One lounge on the next level. I've been able to come here a couple times since they opened it and prefer it to the other one at SEA. I like the layout and seating diversity, lots of seats near the windows, and the cleanliness. Tasty snacks too, so what's not to like? Highly recommend! This club is further down by A11, so you can still go to the other at A3 if you're not at the further end of the terminal. The club at A3, I give 4 stars, btw.