Technician claimed warranty had expired when in fact, Subzero confirmed fridge was warrantied for…read moreanother year. Office/scheduling follow up was oddly delayed, resorting to text msgs rather than calling me back. Promised to schedule repair and didn't do anything. This business is sketchy. Thankfully, I called Subzero and am now using an authorized repair shop.

Always read the reviews…read more As I said to the owner of Premier Appliance, I am not a happy customer. In arranging for a technician to repair our dryer, I understood that Premier's minimum fee of $165 would be applied to the cost of repairs to our dryer. What I do NOT remember being told is that Premier has a minimum labor charge of $80, in addition to the minimum required $165 charge (plus parts and taxes, of course). At my request, the owner called me and I suggested that Premier explain this to potential customers before scheduling customer service. I was upset by his accusation that I was extorting him because I mentioned that another local appliance repair company (Snap FIX Santa Fe) has a much lower, non-refundable, truck charge and diagnosis fee. Hopefully, Premier will advise potential customers of their fee structure before service so people won't be surprised as we were, of their final bill. P.S. BTW, we were pleased with the service by the technician.

A technician arrived at our home promptly, unfortunately, my wife had cancelled the appointment the…read moreprevious week. We apologize if the message did not get to the technician. Promptness is a virtue. We will contact Snap FIX the next time we require expert and conscientious appliance service. https://guzmanj.substack.com/

Jonathan is an outstanding plumber replacing difficult gaskets in BOSCH dishwasher. Rapid response…read moreand careful work. Very competent and low cost. Recommend him highly for any appliance repair.

I called. Rudy came the same day. He was very polite and knowledgeable and provided me with the…read moreinformation required. He is reasonable and honest. I will call upon him again in the future.

I would give a 0 star review if I could. This business is in cahoots with home warranty companies…read moreto NOT fix an appliance. The checked our refrigerator that was not cooling and was making a very loud noise. We had unplugged it for a day and then plugged it back in. It started working. We were told by Rudy's that it had a bad condensor fan and that since we let if defrost it was working and they were going to order the part. Over a week later we checked and they said they didn't find anything wrong with it and let the warranty company know. TOTAL BAD BUSINESS AND I WOULD SUGGEST GOING ANYWHERE ELSE!

ASAP Appliance Repair came through again for me. My washer pump went out on a Sunday. I am back…read morewashing clothes by Tuesday morning. They were quick and able to work with my schedule.

Our 10yr old refrigerator ice dispenser fan started making sounds a few days ago, and by yesterday…read moreafter work it was unbearably loud. My wife and I searched for businesses open past 5 with good reviews and came upon ASAP Appliance Repair. Jason answered the phone right away and worked us into his schedule same night. We were super impressed with Jason as he got to work right away and fixed the issue efficiently and effectively. He clearly has a lot of experience with appliance repair and now we have a go-to person for future needs. Definitely recommend this business.

We had issues with the refrigerator freezer and they came right out. Got it back in working…read morecondition but it needed a new part. That was ordered and despite the age of the unit they ordered it. Yesterday they called to say the part was in and they could come back to finish the job. Now that's real service!

Don't ever hire these lying, thieves to work on your appliances. They showed up and charged me for…read morea service call and told me they had to order a part and when it comes in to their shop they'll return and install the part, I will be responsible for the cost of the part and the labor will be paid for with the service fee. I was told a week maximum. It's been 2 months and still no return visit from Bob and Charlie. I have left countless voice messages, text messages and even e-mails and .... Crickets. It turned out that the part the claimed I need doesn't even exist. They're a crooked outfit and anyone needing a repair should definitely look elsewhere. I give them a minus 5 star rating.

The service was outstanding and the price was very reasonable. He was very polite and helpful. He…read morefit me in despite having multiple calls all the way to Taos for repairs.

I live in Santa Fe and ended up having George's Appliance Repair come to my home to repair my…read morewasher-dryer combo because it was under warranty through GE, and he was their contracted repair person. Marco Rodriguez responded to my contact right away and we arranged an appointment. Since he was coming from Las Vegas, NM, he called me and let me know he would be at my home in 30 minutes. He was very efficient, diagnosed and fixed the problem and explained everything to me thoroughly, and how to avoid the same problem in the future. Because the problem wasn't a warranty repair issue, I had to pay for it out of pocket, but his price was entirely reasonable and he even asked, "Does that sound fair to you?" WOW. Wish I could find repair people this good and decent more often here in Santa Fe!

I have to say that Tim did a great job on our appliances. We called Marshall Appliance Repair…read morebecause our washing machine stopped running mid-cycle. The door locked so we couldn't even get the clothes out. Honestly, we were fully expecting to be told that our washing machine wasn't worth fixing and we should just buy a new one. In a couple of hours, Tim got it running again like new. After that good experience, we asked Tim to do a regular service on our dryer. He was so thorough. I was surprised to see the whole drum removed. Even more surprised to see the amount of lint hidden inside the machine. The vent underneath our microwave had not worked in years. We'd had many repair people try to fix it in the past but with no success. Tim figured out the problem and fixed it very quickly. On top of everything else Tim was a very nice and conscientious professional. We'll definitely be calling him again next time we need an appliance repaired.

This family business was exactly what my family needed to fix our oven. Tim was kind enough to also…read moreprovide parts numbers for me to get a new knob and oven light (he supplied one of his own in the meantime) and allowed me to finish a client meeting while he worked. I wouldn't recommend anyone else. So glad I found them.

My 13 year-old Samsung dryer stopped tumbling. A friend suggested I call Salazar Appliance Repair…read moreand one other company. My call to Salazar Appliance Repair was returned within less than an hour by Bernie and after I described the problem he said he had the necessary parts to do the repair. The other business called back the next day and gave me a very high estimate to come and diagnose the problem. I decided to use Bernie, he came the very next day and repaired the dryer without having to run and buy parts (he had what he needed in his truck) and he did the job in an hour or less. His fee was very, very reasonable. He was an amazing, professional repair man. I couldn't have been more satisfied, in fact he deserves 10 stars! Elaine L.