It is really hard to find an auto repair shop that is actually honest when there is an easy buck to…read morebe made. I had an electrical problem with my Yukon and on the recommendation of a friend, had the towing service deliver the dead machine to Dave's shop. Dave was unable to pin down the exact cause of the problem. Not only did he tell me he couldn't pin the problem down, but he did not charge me for the diagnostic time (which was not trivial). After some serious analysis on my part, I believe the problem originated with some detailing work I had done four days before. My point is this: Dave could have easily sold me a battery, an alternator, or both and he didn't. Honesty is nice when you run across it!!!

Driving through Lindale to Dallas and had a car issue. Randomly stopped here and Dave and his team…read morefixed my issue in less than 10 minutes. Highly recommend!

Brought my Jeep in today for an oil change and tire rotation. Waited an hour before an employee…read morecame to me to say there was a problem with the tire rotation. He pointed at two of the wheels lug studs on the same wheel next to each other had been stripped and the lugs cannot go on and the vehicle is unsafe to drive. Then he said word for word (this happens all the time). I pointed back at all the metal shaving proving they were the ones that caused it. Then got charged in full for them breaking the vehicle. No offer to cover damage, no lift home and vehicle had to be left in a lot overnight until I can find a shop that can fix the vehicle. Pending small claims lawsuit soon to follow. Please don't let this happen to you. Stripping one of the wheel lug studs was bad enough but to then strip the one right next to it? Avoid at your own peril.

The Valvoline listing online said this place was open until 6pm. I drove 10 minutes to get there…read moreand arrived between 5:25 & 5:30. When I pulled up one of the team members said they were closing. I asked if they could take care of me so I didn't have to drive 20 minutes down the road to the next Valvoline that was open until 7:00 and why did their website said they were open until 6:00. They told me it was because they were bought out by some other company. It seemed like a pretty easy customer sat deal especially since they were starting up under a "new company". However, the manager must have wanted to punch the clock more than take care of and impress a potential new customer. Sad as it is - kinda convenient location - I highly doubt I would get my oil changed there now and I am less likely to recommend these guys.

TOP-TIER SERVICE - DEEJAY MILLER IS THE REAL DEAL!…read more I've had several vehicles towed over the years, and I can confidently say Deejay Miller with Hanks Towing & Recovery is hands down the best tow truck driver I've ever worked with--no question about it. From the moment she arrives, you can tell she takes pride in her work. She's professional, dependable, and goes above and beyond every single time to make sure the job is done right. I've used her services multiple times, and every experience has been smooth, on time, and completely stress-free. Her communication is excellent, her response time is on point, and she handles your vehicle with care and respect like it's her own. That kind of service is rare these days. I'll be honest--I was surprised the first time I saw her step out of the truck, because you don't often see women in this field. But after watching her work, it became clear real quick--she's not just good, she's elite. Skilled, confident, and fully in control of her craft. If you're looking for someone reliable, respectful, and truly dedicated, Deejay Miller is the one you want to call. She's earned my trust, and I'll continue doing business with her anytime I need towing services. Keep shining and setting the bar high--your work speaks for itself!

Good people and great service! The tech Byron kept me informed about what needed to be done and…read morelet me make decisions about how much I wanted him to do. He even called around and found a salvage rim in order to keep my cost down.

Couldn't have been better service! Had car towed to them, they got it back out just when they said…read morethey would. Very appreciative.

Great service and reasonable pricing. Good communication and they don't try to run your bill up…read more They give you their opinion if any other repairs or maintenance but don't pressure you. Have used them for years. Great people.