Oh dear, oh dear. Where did it all go wrong?…read more My husband and I went up on a Saturday morning to pick out some floors for our living room. I had been up the week previous and dealt with a pleasant man, picked out our floors and gotten a great quote. I was pretty happy until I tried to purchase the floors themselves. Unfortunately I had left my quote at home as we were rushing to get there before they closed at 1pm on a Saturday. We arrived, queued for about 10mins before being told we needed to queue at a different counter to make our purchase. We went to the trade counter and proceeded to queue for another solid 10 mins until we were finally seen. My complaint was not regarding the wait time at all, it was regarding the people who served us. The man was very cryptic about the information he needed from me to pull up my quotation. He was not clear at all and after about five minutes of not getting any kind of an answer from him about what he needed from me, I apologised for not having my quotation and decided to go back to the front desk to obtain a second quotation. When we got back to the front desk, you could tell the man behind the counter was not interested in anything as it was 12:50 and nearly closing time. Instead of giving my business to a company who clearly has no interest in keeping their customers happy, I've decided to walk away and work with a company who does want my business. In this day and age, no one has very much money to spend, and a new floor is quite a few euros. I expected much better service given these conditions.

Fancy shop with lots of choice and nice units that can be easily moved, that give you a really good…read moreview of all the floors on offer. So why the low stars? Zero customer service. You can have all the fancy bells and whistles you like, but if there's no one there to speak with you about your potentially large cashdollamoney investment, then why should you spend the fruits of your hard graft there? There was a salesman out the front dealing with a customer when we entered the shop. Once his customer left, he retreated out the back. We must have been standing out the front for a good 15 minutes (whilst other lonely and unloved customers also came and went). All this time, there was not one person on the floor, yet I could see several staff out the back having a chat. If you don't want my cash, that's cool dude. I shall take it elsewhere!

I am honestly shocked to read the previous reviews on here. This has not been our experience in the…read moreslightest. Myself and my partner have dealt with Hamptons a good few times over the past couple years for our rental properties. Each time, the team has been professional, honest about pricing and timing and they have left the areas spotless. The last time we dealt with Hamptons, we were looking for a specific carpet that their regular suppliers don't have, yet Joe and his team went above and beyond to source it elsewhere for us. Honestly couldn't fault them. I wish they did property management as we have not been so lucky in that department!! Thank you Hamptons, would recommend yous again and again!!

Avoid this business at all costs! I can describe Hampton Floor Store and the owner (Joe…read morePrendergast) and crew (John and his men) in three words...unprofessional, incompetent, and unethical. We own a flat that currently has tenants in it and we wanted to do the flooring all throughout before they moved out and before we showed it to new tenants. I made it very clear to Joe we were on a time crunch and wanted it done fast. We wanted carpeting in parts of the flat and flooring in others as well as new baseboards all throughout. I had it very clearly written in my quote. First, they had to delay the installation. Fine! Second they messed up where they were suppose to replace the carpet in certain areas they put flooring instead. Fine! Third, I find out from my tenants that instead of removing old flooring in the kitchen they just laid the new flooring over it. Joe and his crew leader John both said you wouldn't ever remove tile to put new flooring. Although I know that is not true because we have had that done just recently in our house. I said ok fine. I was so patient with their incompetence. They kept lying about showing up at certain times and kept inconveniencing our tenants over and over again to the point where they are considering taking their own action. They had us put down over 2/3 of the deposit up front and they said the rest would be due to the crew upon completion in cash. Well the day they told us they would finish, and insisted on payment that very day, our baby happened to get violently ill. I told the crew leader that over the phone and that our tenants would give them the cash. Our tenants were stuck in a bind so they just gave them the cash, but when we showed up the next day we saw that not only had they took the money and not finished the job but they did horrible work all throughout the flat. We paid for skirting boards everywhere and the didn't install it in three different rooms. There were gaps between the wall and where the flooring ended all throughout the place. Also they put bars of different shapes, sizes, and colors, all throughout the place. Not only did this look really awful, but some of them were very jagged and sharp and would pose a danger to people walking on it. I told Joe all of this and he told me "oh it's not that it's bad it's just not finished. They'll come back and finish." Why did we pay if they were not done??? ok fine. I put my trust in Joe that he would sort it out. It was a Tuesday and he said they would get it done by the end of the week. The week went by and no one came back. I reached out to Joe again and he said he would tell them to come back and complete the job and fix the issues. Well another week went by and no one showed. Then after that Joe just started ignoring me. I messaged him on their google messaging system, I e-mailed him, I sent him a text message, I sent him a WhatsApp message, I left a voicemail message on his mobile phone and the store phone and he ignored me in every single way. It's been a month now with no resolve. We will now have to pay thousands to correct this. We will be taking them to court to get our money back.

A wonderful experience! I had the pleasure of dealing with…read moreAlex, She made the whole experience really easy. She was incredibly patient, when I repeatedly changed the order. The tiles were gorgeous, her advice invaluable. I ended up with the most perfect bathroom and kitchen tiles. They even refunded me for the products i did not use. all in all a perfect experience, a gorgeous shop, and am happy to support local business. I would highly recommend national Tile Dublin... a beautiful showroom, a wide selection of tiles, and an expert service.

From the owner: National Tile Ltd has been sourcing and distributing ceramic, porcelain and stone tiles for…read moreIreland's retailers, contractors, architects and designers since 1980. Our philosophy remains what it has always been - to make sure that customers receive the attention they deserve, to offer top-notch professional expert advice, and to deliver only the finest products at competitive prices. From the start, we have offered a wide range of bathroom tiles, kitchen tiles, wall tiles and floor tiles. Later, we expanded our product range to include engineered wooden flooring and laminates. And we are continuing to add further lines to match customer demand. Whatever your choice - from the simple to the stunning - our traditional and contemporary designs will enhance any living space. Thanks to the excellent relationships we enjoy with our key global suppliers, we are able to offer high stock availability, supported by a logistics system that usually ensures next-day nationwide delivery. Independent market research consistently tells us that our customers are highly appreciative of our level of service and would recommend us to others.

Did a great job flooring my attic. I'd highly recommend. He's a lovely man. I'd use him again in…read morea heartbeat.

Arthur has done some great work for us over the last few yrs, i wouldn't have anyone else in the…read morehouse Tbh.