Oh dear, oh dear. Where did it all go wrong?…read more My husband and I went up on a Saturday morning to pick out some floors for our living room. I had been up the week previous and dealt with a pleasant man, picked out our floors and gotten a great quote. I was pretty happy until I tried to purchase the floors themselves. Unfortunately I had left my quote at home as we were rushing to get there before they closed at 1pm on a Saturday. We arrived, queued for about 10mins before being told we needed to queue at a different counter to make our purchase. We went to the trade counter and proceeded to queue for another solid 10 mins until we were finally seen. My complaint was not regarding the wait time at all, it was regarding the people who served us. The man was very cryptic about the information he needed from me to pull up my quotation. He was not clear at all and after about five minutes of not getting any kind of an answer from him about what he needed from me, I apologised for not having my quotation and decided to go back to the front desk to obtain a second quotation. When we got back to the front desk, you could tell the man behind the counter was not interested in anything as it was 12:50 and nearly closing time. Instead of giving my business to a company who clearly has no interest in keeping their customers happy, I've decided to walk away and work with a company who does want my business. In this day and age, no one has very much money to spend, and a new floor is quite a few euros. I expected much better service given these conditions.

Fancy shop with lots of choice and nice units that can be easily moved, that give you a really good…read moreview of all the floors on offer. So why the low stars? Zero customer service. You can have all the fancy bells and whistles you like, but if there's no one there to speak with you about your potentially large cashdollamoney investment, then why should you spend the fruits of your hard graft there? There was a salesman out the front dealing with a customer when we entered the shop. Once his customer left, he retreated out the back. We must have been standing out the front for a good 15 minutes (whilst other lonely and unloved customers also came and went). All this time, there was not one person on the floor, yet I could see several staff out the back having a chat. If you don't want my cash, that's cool dude. I shall take it elsewhere!

Delighted with my new bedroom and stairs carpet fantastic job by Trevor Maugan in laying and…read morematching stripes. From going into shop to the end product excellent efficient friendly service by all Thank you. I grew up from a young age knowing off Des Kelly Interiors from my mam and can see how the family run business is still going after 50 years great variety carpets, furniture, vinyl, home accessories, wood floors, beds and mattresses at great prices and some very good special offers. WELL DONE !!

From the owner: Homes look good for less at Des Kelly Interiors. Visit your local store to get a bargain. Excellent…read morequality carpets, vinyls, wood flooring, beds, mattresses, and furniture. Open 6 Days per Week. Where Quality Costs Less. 9 Large Showrooms. Top Manufacturer Stock.

Fitters put a carpet nail through a radiator pipe ( confirmed by two plumbers) assumed Des Kelly…read morewould at least cover refit of the carpet even though I am out plumber fees. Got email back today saying they would cover nothing, even though I have spent over €8000 with them. Fitter made no attempt to check with me about pipes (not a word the whole time) Go elsewhere for business for such an established company I expected better

I don't usually write reviews, but after my experience with Deskelly, I feel it's important to…read moreshare. When we first visited the Tallaght branch, the staff were extremely helpful, especially Colm, who really went out of his way to assist us. This gave us confidence to go with Deskelly, even though their pricing was only average compared to other quotes. We chose them because we expected professionalism and reliability from a larger company. Unfortunately, the reality was very different. Endless Postponements: Dates we had confirmed in the shop were not entered into their system. More than once, I was told last-minute that the fitting was postponed, including on the very morning I was expecting them. This caused huge stress, especially since I had to rearrange the delivery of a new bed and other furniture several times. Customer Care Issues: Communication with customer care was one of the most frustrating parts. Calls were cut off while I was still talking, promises of follow-up were not kept, and I constantly had to chase updates myself. The lack of respect for my time and situation was very disappointing. Inconsistent Fitting Standards: The LVT team did an excellent, clean job. The carpet fitting, however, was messy and inconsistent. Some areas were left unfinished, and in one case the fitter admitted he had used leftover carpet because the measurement hadn't been done properly. Since Deskelly themselves took the measurements, I don't understand how this could happen, and I was left feeling like I had to accept poor standards for something I paid a premium for. In the end, the work was only completed after weeks of stress, delays, and unnecessary back-and-forth. For a company that presents itself as professional and charges above handyman prices, I honestly expected far better. Overall, while some staff tried to help (again, Colm was excellent), the overall process was exhausting, uncoordinated, and frustrating. I would strongly urge Deskelly to improve their communication, scheduling, and accountability so that future customers don't go through what I did. I left this experience frustrated and disappointed, and I genuinely cannot recommend them.

A wonderful experience! I had the pleasure of dealing with…read moreAlex, She made the whole experience really easy. She was incredibly patient, when I repeatedly changed the order. The tiles were gorgeous, her advice invaluable. I ended up with the most perfect bathroom and kitchen tiles. They even refunded me for the products i did not use. all in all a perfect experience, a gorgeous shop, and am happy to support local business. I would highly recommend national Tile Dublin... a beautiful showroom, a wide selection of tiles, and an expert service.

From the owner: National Tile Ltd has been sourcing and distributing ceramic, porcelain and stone tiles for…read moreIreland's retailers, contractors, architects and designers since 1980. Our philosophy remains what it has always been - to make sure that customers receive the attention they deserve, to offer top-notch professional expert advice, and to deliver only the finest products at competitive prices. From the start, we have offered a wide range of bathroom tiles, kitchen tiles, wall tiles and floor tiles. Later, we expanded our product range to include engineered wooden flooring and laminates. And we are continuing to add further lines to match customer demand. Whatever your choice - from the simple to the stunning - our traditional and contemporary designs will enhance any living space. Thanks to the excellent relationships we enjoy with our key global suppliers, we are able to offer high stock availability, supported by a logistics system that usually ensures next-day nationwide delivery. Independent market research consistently tells us that our customers are highly appreciative of our level of service and would recommend us to others.

We got GSI to do our flooring and expected a professional service and job as we trusted them being…read moreunder the Guild of Master Craftsmanship, but the end result was completely unsatisfactory and the service was unprofessional. Day 2 - Finished job. We came home that night to find that they made a hole in our wall down near the back door at the skirting, and just left it like that, and they didn't bother to caulk the skirting boards which had been damaged. So we text Gary with photos of the damage and he sent someone the following day and mentioned apologies for this. Day 3 - Luca arrived to caulk the skirting boards as it was left undone with massive gaps. His excuse was that he had run out of caulk and that he didn't bother to caulk because he presumed I would paint the skirting. Which is why they left it in such a bad condition. Regarding the hole in the wall down near the back door he said this happens so I said it wouldn't happen if he would pry the board off close to the reinforced corner bead. And he shrugged it off. The holes for the radiator pipes had been roughly cut out with a jigsaw instead of using a spade or holesaw drill-bit which would've given a cleaner more professional finish. The offcuts for the radiator slots in the floor were thrown away so he just cut new pieces to fit in place as a "patchwork job". He also filed with a hand file parts of the floorboard which were touching against the radiator pipes that had "no clearance allowance" for movement. They didn't seem to have the right tools for the job. All of the offcuts and rubbish had been dumped on our newly laid grass in the back garden for us to dispose of. Overall the finish was very rough and unsatisfactory for €1200. We tried to communicate with Gary for a reduced price of €1000 due to the shoddy workmanship and he bullied us into paying up and was completely unprofessional. Unsurprisingly the 1 positive review on the GSI Flooring facebook page is actually written by Gary Stewart of GSI flooring. We definitely would NOT recommend using GSI Flooring.

We had GSI Flooring fit our house with wooden flooring and carpet less than a year ago…read more We were so happy with the job when it was complete but this all changed less than 2 months later. We started noticing issue with the carpet on the stairs. Excessive wear became visible mere weeks after it was fitted. There are only 2 in the house and we both work full time so the carpet is not being walked on excessively. We do not wear shoes on the carpet and hoover it regularly. This damage is completely unjustified, especially only weeks after it was fitted. I contacted Gary from GSI flooring and explained the issue. I included photos of the damage in my email. He sent one of the guys out who fitted the carpet, Luca. Luca inspected the carpet and acknowledged the damage. He said it was common on this kind of carpet. I kept pointing out that it shouldn't of occurred mere weeks after being fitted - he never once addressed this point. I also pointed out that if I was advised that this damage was common on this type of carpet, I never would have purchased it. Luca just shrugged at this. While he was there, he generally spoke over me and insisted that the carpet and the fitting were of good quality. Before leaving he said that he was willing to refit the carpet but the decision was down to Gary. I heard nothing for 2 weeks after this. I contacted Gary again, from this point he began fobbing my emails off. This continued for 1 week before Gary finally claimed that Luca said there was nothing wrong with the carpet, which is untrue. He went on to claim that Luca said he would replace the carpet on the stairs and that he informed us that he would need to be paid for it. Again, untrue. Gary then suggested that Luca left the decision up to us and we haven't been in contact since....? Untrue! I'm not sure who exactly from GSI Flooring is lying, but someone is. Bottom line is, there is clearly an issue here. We were either sold poor quality carpet or underlay or the materials were not fitted correctly. None of these factors are our fault. We put our trust in GSI Flooring only to discover that they are more than happy to leave their customers out of pocket with extremely poor quality flooring. Would I recommend GSI Flooring? Absolutely not!!

Fantastic selection of flooring and very knowledgeable staff. Couldn't be happier with my floors,…read moreFergal and his team were very professional and we are very happy with the result.

From the owner: We supply a wide range of timber floors, Engineered, Laminate, Solid, Semi-Solid & Reclaimed…read more Nature is important to us & all our wood flooring comes from sustainable forests. We also supply & fit made to measure wall panelling suitable for any space. As seen in the DFS Showhouse designed by Roisin Lafferty as well as various other showhouses across the country. Call us today for a free estimate! We believe in quality as well as affordability.