Please avoid these guys at all costs. Choosing Hamptons was one of the worst decisions I've made. My experience with Joe, Doru, and their team has been a nightmare from start to finish.
The flooring installation was scheduled over a month in advance, but at the last minute Joe cancelled the work and kept delaying it. Despite being very confident about the quality of his team's work, the reality was completely different.
The workmanship was extremely poor. During the installation, they damaged several parts of my house, including the doors, walls, and skirting boards. In fact, the skirting boards now look worse after constant re installation.
Within a week of the flooring being installed, it started developing creaking noises. The noise transfer from the first floor also became so bad that creaking noises could be heard clearly downstairs.
When I raised these issues, both Joe and Doru were extremely unprofessional and rude. Instead of taking responsibility, they kept making excuses and blaming each other.
One particular issue involved a section of the first floor with a very loud creaking noise. The installation team insisted the timber subfloor was causing the problem. However, when the laminate was removed, the creaking disappeared. A new laminate plank was then installed, and the noise was completely gone. This clearly showed the issue was with the installation, yet they still refused to accept responsibility and continued changing their explanations.
It has now been less than a year since the installation, and we have been continuously following up for more than 6 months to have these issues fixed. Despite numerous promises, nothing has been resolved. All we have received are delays, excuses, and a refusal to stand behind their work. I have loads of videos showing the creaking flooring
I would strongly advise anyone considering Hamptons to look elsewhere. read more