Oh dear, oh dear. Where did it all go wrong?…read more My husband and I went up on a Saturday morning to pick out some floors for our living room. I had been up the week previous and dealt with a pleasant man, picked out our floors and gotten a great quote. I was pretty happy until I tried to purchase the floors themselves. Unfortunately I had left my quote at home as we were rushing to get there before they closed at 1pm on a Saturday. We arrived, queued for about 10mins before being told we needed to queue at a different counter to make our purchase. We went to the trade counter and proceeded to queue for another solid 10 mins until we were finally seen. My complaint was not regarding the wait time at all, it was regarding the people who served us. The man was very cryptic about the information he needed from me to pull up my quotation. He was not clear at all and after about five minutes of not getting any kind of an answer from him about what he needed from me, I apologised for not having my quotation and decided to go back to the front desk to obtain a second quotation. When we got back to the front desk, you could tell the man behind the counter was not interested in anything as it was 12:50 and nearly closing time. Instead of giving my business to a company who clearly has no interest in keeping their customers happy, I've decided to walk away and work with a company who does want my business. In this day and age, no one has very much money to spend, and a new floor is quite a few euros. I expected much better service given these conditions.

Fancy shop with lots of choice and nice units that can be easily moved, that give you a really good…read moreview of all the floors on offer. So why the low stars? Zero customer service. You can have all the fancy bells and whistles you like, but if there's no one there to speak with you about your potentially large cashdollamoney investment, then why should you spend the fruits of your hard graft there? There was a salesman out the front dealing with a customer when we entered the shop. Once his customer left, he retreated out the back. We must have been standing out the front for a good 15 minutes (whilst other lonely and unloved customers also came and went). All this time, there was not one person on the floor, yet I could see several staff out the back having a chat. If you don't want my cash, that's cool dude. I shall take it elsewhere!

I am honestly shocked to read the previous reviews on here. This has not been our experience in the…read moreslightest. Myself and my partner have dealt with Hamptons a good few times over the past couple years for our rental properties. Each time, the team has been professional, honest about pricing and timing and they have left the areas spotless. The last time we dealt with Hamptons, we were looking for a specific carpet that their regular suppliers don't have, yet Joe and his team went above and beyond to source it elsewhere for us. Honestly couldn't fault them. I wish they did property management as we have not been so lucky in that department!! Thank you Hamptons, would recommend yous again and again!!

Avoid this business at all costs! I can describe Hampton Floor Store and the owner (Joe…read morePrendergast) and crew (John and his men) in three words...unprofessional, incompetent, and unethical. We own a flat that currently has tenants in it and we wanted to do the flooring all throughout before they moved out and before we showed it to new tenants. I made it very clear to Joe we were on a time crunch and wanted it done fast. We wanted carpeting in parts of the flat and flooring in others as well as new baseboards all throughout. I had it very clearly written in my quote. First, they had to delay the installation. Fine! Second they messed up where they were suppose to replace the carpet in certain areas they put flooring instead. Fine! Third, I find out from my tenants that instead of removing old flooring in the kitchen they just laid the new flooring over it. Joe and his crew leader John both said you wouldn't ever remove tile to put new flooring. Although I know that is not true because we have had that done just recently in our house. I said ok fine. I was so patient with their incompetence. They kept lying about showing up at certain times and kept inconveniencing our tenants over and over again to the point where they are considering taking their own action. They had us put down over 2/3 of the deposit up front and they said the rest would be due to the crew upon completion in cash. Well the day they told us they would finish, and insisted on payment that very day, our baby happened to get violently ill. I told the crew leader that over the phone and that our tenants would give them the cash. Our tenants were stuck in a bind so they just gave them the cash, but when we showed up the next day we saw that not only had they took the money and not finished the job but they did horrible work all throughout the flat. We paid for skirting boards everywhere and the didn't install it in three different rooms. There were gaps between the wall and where the flooring ended all throughout the place. Also they put bars of different shapes, sizes, and colors, all throughout the place. Not only did this look really awful, but some of them were very jagged and sharp and would pose a danger to people walking on it. I told Joe all of this and he told me "oh it's not that it's bad it's just not finished. They'll come back and finish." Why did we pay if they were not done??? ok fine. I put my trust in Joe that he would sort it out. It was a Tuesday and he said they would get it done by the end of the week. The week went by and no one came back. I reached out to Joe again and he said he would tell them to come back and complete the job and fix the issues. Well another week went by and no one showed. Then after that Joe just started ignoring me. I messaged him on their google messaging system, I e-mailed him, I sent him a text message, I sent him a WhatsApp message, I left a voicemail message on his mobile phone and the store phone and he ignored me in every single way. It's been a month now with no resolve. We will now have to pay thousands to correct this. We will be taking them to court to get our money back.

A wonderful experience! I had the pleasure of dealing with…read moreAlex, She made the whole experience really easy. She was incredibly patient, when I repeatedly changed the order. The tiles were gorgeous, her advice invaluable. I ended up with the most perfect bathroom and kitchen tiles. They even refunded me for the products i did not use. all in all a perfect experience, a gorgeous shop, and am happy to support local business. I would highly recommend national Tile Dublin... a beautiful showroom, a wide selection of tiles, and an expert service.

From the owner: National Tile Ltd has been sourcing and distributing ceramic, porcelain and stone tiles for…read moreIreland's retailers, contractors, architects and designers since 1980. Our philosophy remains what it has always been - to make sure that customers receive the attention they deserve, to offer top-notch professional expert advice, and to deliver only the finest products at competitive prices. From the start, we have offered a wide range of bathroom tiles, kitchen tiles, wall tiles and floor tiles. Later, we expanded our product range to include engineered wooden flooring and laminates. And we are continuing to add further lines to match customer demand. Whatever your choice - from the simple to the stunning - our traditional and contemporary designs will enhance any living space. Thanks to the excellent relationships we enjoy with our key global suppliers, we are able to offer high stock availability, supported by a logistics system that usually ensures next-day nationwide delivery. Independent market research consistently tells us that our customers are highly appreciative of our level of service and would recommend us to others.

Fitters put a carpet nail through a radiator pipe ( confirmed by two plumbers) assumed Des Kelly…read morewould at least cover refit of the carpet even though I am out plumber fees. Got email back today saying they would cover nothing, even though I have spent over €8000 with them. Fitter made no attempt to check with me about pipes (not a word the whole time) Go elsewhere for business for such an established company I expected better

I don't usually write reviews, but after my experience with Deskelly, I feel it's important to…read moreshare. When we first visited the Tallaght branch, the staff were extremely helpful, especially Colm, who really went out of his way to assist us. This gave us confidence to go with Deskelly, even though their pricing was only average compared to other quotes. We chose them because we expected professionalism and reliability from a larger company. Unfortunately, the reality was very different. Endless Postponements: Dates we had confirmed in the shop were not entered into their system. More than once, I was told last-minute that the fitting was postponed, including on the very morning I was expecting them. This caused huge stress, especially since I had to rearrange the delivery of a new bed and other furniture several times. Customer Care Issues: Communication with customer care was one of the most frustrating parts. Calls were cut off while I was still talking, promises of follow-up were not kept, and I constantly had to chase updates myself. The lack of respect for my time and situation was very disappointing. Inconsistent Fitting Standards: The LVT team did an excellent, clean job. The carpet fitting, however, was messy and inconsistent. Some areas were left unfinished, and in one case the fitter admitted he had used leftover carpet because the measurement hadn't been done properly. Since Deskelly themselves took the measurements, I don't understand how this could happen, and I was left feeling like I had to accept poor standards for something I paid a premium for. In the end, the work was only completed after weeks of stress, delays, and unnecessary back-and-forth. For a company that presents itself as professional and charges above handyman prices, I honestly expected far better. Overall, while some staff tried to help (again, Colm was excellent), the overall process was exhausting, uncoordinated, and frustrating. I would strongly urge Deskelly to improve their communication, scheduling, and accountability so that future customers don't go through what I did. I left this experience frustrated and disappointed, and I genuinely cannot recommend them.

Worst customer advice ever. I got really bad advice. Spent a fortune on tiles that they made a…read moresong and dance about importing. Nobody wants to put the tiles down on the floor... because they are so small. I was tossed between them and the bigger tile... they should have told me the bigger tile would be easier. Stuck with the tiles. Bad advice and horrendous customer service.

In terms of range and service you couldn't ask for better - it's a small shop with an extensive…read morerange of quality tiles available, and having looked around the market, the prices look really keen too. For instance, they stock a range of Spanish made 'encaustic' or patterned tiles, some of which are also stocked in Fired Earth. The difference is that, aside from the range being much wider here, you will also have to buy them by the square metre, so 25 tiles a pop; in Fired Earth, you can order by the tile. The most significant difference, though, is the price. They are almost half the price here. And, yes, they are the very same tile from the same manufacturer - they just don't have Fired Earth on the back. So definitely worth checking out - and looking out for their deals of the month too. I'm about to sample the full service by placing my first order, so will report back soon. But it's as good as everything else about this shop, it should be a first-class experience.

These guys are the experts at fitting floors and carpets - we had a fantastic and very professional…read morejob done.

Purchased a lamp and shades from Shannon in Hicken Lighting, the most helpful person. She went…read moreabove and beyond to help and make sure I was happy with my decision, recommend different shades and lamps went and repeated checked stockroom for different options. The choice was vast and would highly recommend both the shop and the staff particularity Shannon.

While on a mission to redo a rather dark loft bedroom, I drifted down from MRCB Paints to wander…read morethrough Hicken's with stars in my eyes. Sure the astronomical costs for delicate steel-ribboned chandeliers and huge, dripping front hall-bling pitched most of the stock far out of my budget. But it was fun to stroll through those forests of designer lights, poking at architectural lamps and structurally inspired porch lights. The showroom itself is incredible, and it's clear to see why major hotels and developers look here for something special to sparkle in multi-million euro lobbies.

Fantastic selection of flooring and very knowledgeable staff. Couldn't be happier with my floors,…read moreFergal and his team were very professional and we are very happy with the result.

From the owner: We supply a wide range of timber floors, Engineered, Laminate, Solid, Semi-Solid & Reclaimed…read more Nature is important to us & all our wood flooring comes from sustainable forests. We also supply & fit made to measure wall panelling suitable for any space. As seen in the DFS Showhouse designed by Roisin Lafferty as well as various other showhouses across the country. Call us today for a free estimate! We believe in quality as well as affordability.

A kitchen lovers paradise. Tons of options from utensils to all forms of baking and kitchen…read moreappliances etc. Love looking for the odd interesting item here and have shopped here many times. It has lots of nooks and crannies to look through and find some interesting items for your kitchen. Love it here and come back every time I am in town.

This place tried to charge me 7 euro for the most boring of door stops. And they almost got away…read morewith it. I walked into this shop hoping to buy a nice tea cosy, the place is jammers with cool stuff. Things like chopping boards that fold up for easy scooping into a pot, and spatulas with a bump to keep the spatula head off the kitchen table and thus keeping the table clean. These are really good ideas, and you look at the prices and think that they're expensive, but maybe they're good value... Anyway, after a few hours of unsuccessful search, I pull a member of their staff away from her Facebook to ask where Tea Cosies can be found. They have a lot of tea cosies, it has to be said, I spent a good 20 minutes deciding between the cosy shaped like a hen or the bottom up design for €20 In the end, function over fashion, the bottom up design won (see photo). I then remembered I needed a doorstop for the house. I found a bucket'o'doorstops and picked one up, no excitement needed here! At the checkout my bill came to €27, which was €7 for the doorstop. I was like "ok, that's fair", compared to this €20 tea cosy, that seems like the going rate. But thankfully I managed to cop myself on to this absolute ripoff. They are actually trying to charge me €7 for a piece of plastic which does nowt but use friction to resist the door's gravity... So I just went to Dunnes and got one for €0.50 instead!. Anyway, this story only justifies a 2 star location, but they go down to a 1 star shop in my opinion because of their TERRIBLE hours. Stock closes at 5:30, and is closed all Sunday. Suddenly I understand why their prices have to be so high.

Excellent tile store with many installed bathrooms; this is a great spot to take ideas. Many…read moreoptions of wall and floor tiles, along with outdoor and wood flooring solutions. I loved the wall panelling section. Great service, expert staff, helped me to find products for my needs and budget. Recommended.

* Avoid* Left us in the lurch big time…read more Told us tiles were in stock and would be available to collect, we'd booked in tiler, plumber for 2nd fix plasterer etc. Our tiler arrived to collect them and they were not there. They offered us free delivery as a compensation which is essentially worthless as collection is easy for our tiler who is always in Ballymount area collecting bits from reliable suppliers. Offered nothing else and we are out of pocket. We were told to send an email.