1. G.S.I Flooring

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Clondalkin, D

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G.S.I Flooring

3.0 (4 reviews)
Closed • Closed
Updated over 3 months ago

Services - G.S.I Flooring

Carpet installation

G.S.I Flooring Photos

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Des Kelly Interiors

Des Kelly Interiors

(11 reviews)

€

Walkinstown

Recently ordered a new leather couch here. Staff excellent…read moreand pleasant to deal with. The couch we spotted was in a different colour but they rang all their branches for us, to see if the one we wanted was available. As it wasn't in stock they ordered it straight away from the supplier and it arrived in due course. they don't stock luxury items however Des kelly's is a great place to shop for furniture on a budget. Some great bargains to be had from time to time. they also stock carpets and wooden floors.

I don't usually write reviews, but after my experience with Deskelly, I feel it's important to…read moreshare. When we first visited the Tallaght branch, the staff were extremely helpful, especially Colm, who really went out of his way to assist us. This gave us confidence to go with Deskelly, even though their pricing was only average compared to other quotes. We chose them because we expected professionalism and reliability from a larger company. Unfortunately, the reality was very different. Endless Postponements: Dates we had confirmed in the shop were not entered into their system. More than once, I was told last-minute that the fitting was postponed, including on the very morning I was expecting them. This caused huge stress, especially since I had to rearrange the delivery of a new bed and other furniture several times. Customer Care Issues: Communication with customer care was one of the most frustrating parts. Calls were cut off while I was still talking, promises of follow-up were not kept, and I constantly had to chase updates myself. The lack of respect for my time and situation was very disappointing. Inconsistent Fitting Standards: The LVT team did an excellent, clean job. The carpet fitting, however, was messy and inconsistent. Some areas were left unfinished, and in one case the fitter admitted he had used leftover carpet because the measurement hadn't been done properly. Since Deskelly themselves took the measurements, I don't understand how this could happen, and I was left feeling like I had to accept poor standards for something I paid a premium for. In the end, the work was only completed after weeks of stress, delays, and unnecessary back-and-forth. For a company that presents itself as professional and charges above handyman prices, I honestly expected far better. Overall, while some staff tried to help (again, Colm was excellent), the overall process was exhausting, uncoordinated, and frustrating. I would strongly urge Deskelly to improve their communication, scheduling, and accountability so that future customers don't go through what I did. I left this experience frustrated and disappointed, and I genuinely cannot recommend them.

Floor Design

Floor Design

(2 reviews)

Kylemore

Fancy shop with lots of choice and nice units that can be easily moved, that give you a really good…read moreview of all the floors on offer. So why the low stars? Zero customer service. You can have all the fancy bells and whistles you like, but if there's no one there to speak with you about your potentially large cashdollamoney investment, then why should you spend the fruits of your hard graft there? There was a salesman out the front dealing with a customer when we entered the shop. Once his customer left, he retreated out the back. We must have been standing out the front for a good 15 minutes (whilst other lonely and unloved customers also came and went). All this time, there was not one person on the floor, yet I could see several staff out the back having a chat. If you don't want my cash, that's cool dude. I shall take it elsewhere!

Oh dear, oh dear. Where did it all go wrong?…read more My husband and I went up on a Saturday morning to pick out some floors for our living room. I had been up the week previous and dealt with a pleasant man, picked out our floors and gotten a great quote. I was pretty happy until I tried to purchase the floors themselves. Unfortunately I had left my quote at home as we were rushing to get there before they closed at 1pm on a Saturday. We arrived, queued for about 10mins before being told we needed to queue at a different counter to make our purchase. We went to the trade counter and proceeded to queue for another solid 10 mins until we were finally seen. My complaint was not regarding the wait time at all, it was regarding the people who served us. The man was very cryptic about the information he needed from me to pull up my quotation. He was not clear at all and after about five minutes of not getting any kind of an answer from him about what he needed from me, I apologised for not having my quotation and decided to go back to the front desk to obtain a second quotation. When we got back to the front desk, you could tell the man behind the counter was not interested in anything as it was 12:50 and nearly closing time. Instead of giving my business to a company who clearly has no interest in keeping their customers happy, I've decided to walk away and work with a company who does want my business. In this day and age, no one has very much money to spend, and a new floor is quite a few euros. I expected much better service given these conditions.

G.S.I Flooring - carpetinstallation - Updated October 2026

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