Oh dear, oh dear. Where did it all go wrong?…read more My husband and I went up on a Saturday morning to pick out some floors for our living room. I had been up the week previous and dealt with a pleasant man, picked out our floors and gotten a great quote. I was pretty happy until I tried to purchase the floors themselves. Unfortunately I had left my quote at home as we were rushing to get there before they closed at 1pm on a Saturday. We arrived, queued for about 10mins before being told we needed to queue at a different counter to make our purchase. We went to the trade counter and proceeded to queue for another solid 10 mins until we were finally seen. My complaint was not regarding the wait time at all, it was regarding the people who served us. The man was very cryptic about the information he needed from me to pull up my quotation. He was not clear at all and after about five minutes of not getting any kind of an answer from him about what he needed from me, I apologised for not having my quotation and decided to go back to the front desk to obtain a second quotation. When we got back to the front desk, you could tell the man behind the counter was not interested in anything as it was 12:50 and nearly closing time. Instead of giving my business to a company who clearly has no interest in keeping their customers happy, I've decided to walk away and work with a company who does want my business. In this day and age, no one has very much money to spend, and a new floor is quite a few euros. I expected much better service given these conditions.

Fancy shop with lots of choice and nice units that can be easily moved, that give you a really good…read moreview of all the floors on offer. So why the low stars? Zero customer service. You can have all the fancy bells and whistles you like, but if there's no one there to speak with you about your potentially large cashdollamoney investment, then why should you spend the fruits of your hard graft there? There was a salesman out the front dealing with a customer when we entered the shop. Once his customer left, he retreated out the back. We must have been standing out the front for a good 15 minutes (whilst other lonely and unloved customers also came and went). All this time, there was not one person on the floor, yet I could see several staff out the back having a chat. If you don't want my cash, that's cool dude. I shall take it elsewhere!

I am honestly shocked to read the previous reviews on here. This has not been our experience in the…read moreslightest. Myself and my partner have dealt with Hamptons a good few times over the past couple years for our rental properties. Each time, the team has been professional, honest about pricing and timing and they have left the areas spotless. The last time we dealt with Hamptons, we were looking for a specific carpet that their regular suppliers don't have, yet Joe and his team went above and beyond to source it elsewhere for us. Honestly couldn't fault them. I wish they did property management as we have not been so lucky in that department!! Thank you Hamptons, would recommend yous again and again!!

Please avoid these guys at all costs. Choosing Hamptons was one of the worst decisions I've made…read more My experience with Joe, Doru, and their team has been a nightmare from start to finish. The flooring installation was scheduled over a month in advance, but at the last minute Joe cancelled the work and kept delaying it. Despite being very confident about the quality of his team's work, the reality was completely different. The workmanship was extremely poor. During the installation, they damaged several parts of my house, including the doors, walls, and skirting boards. In fact, the skirting boards now look worse after constant re installation. Within a week of the flooring being installed, it started developing creaking noises. The noise transfer from the first floor also became so bad that creaking noises could be heard clearly downstairs. When I raised these issues, both Joe and Doru were extremely unprofessional and rude. Instead of taking responsibility, they kept making excuses and blaming each other. One particular issue involved a section of the first floor with a very loud creaking noise. The installation team insisted the timber subfloor was causing the problem. However, when the laminate was removed, the creaking disappeared. A new laminate plank was then installed, and the noise was completely gone. This clearly showed the issue was with the installation, yet they still refused to accept responsibility and continued changing their explanations. It has now been less than a year since the installation, and we have been continuously following up for more than 6 months to have these issues fixed. Despite numerous promises, nothing has been resolved. All we have received are delays, excuses, and a refusal to stand behind their work. I have loads of videos showing the creaking flooring I would strongly advise anyone considering Hamptons to look elsewhere.

Nope, they're actually a gang of cowboys. In my case, they were the client, I was the party…read moreproviding the service. I designed their logo, they decided to withhold payment and instead, elected to use one of the samples I did for them. I wouldn't trust them to run a yard sale, never mind give them hundreds of € as 50% of a job up front.

A wonderful experience! I had the pleasure of dealing with…read moreAlex, She made the whole experience really easy. She was incredibly patient, when I repeatedly changed the order. The tiles were gorgeous, her advice invaluable. I ended up with the most perfect bathroom and kitchen tiles. They even refunded me for the products i did not use. all in all a perfect experience, a gorgeous shop, and am happy to support local business. I would highly recommend national Tile Dublin... a beautiful showroom, a wide selection of tiles, and an expert service.

From the owner: National Tile Ltd has been sourcing and distributing ceramic, porcelain and stone tiles for…read moreIreland's retailers, contractors, architects and designers since 1980. Our philosophy remains what it has always been - to make sure that customers receive the attention they deserve, to offer top-notch professional expert advice, and to deliver only the finest products at competitive prices. From the start, we have offered a wide range of bathroom tiles, kitchen tiles, wall tiles and floor tiles. Later, we expanded our product range to include engineered wooden flooring and laminates. And we are continuing to add further lines to match customer demand. Whatever your choice - from the simple to the stunning - our traditional and contemporary designs will enhance any living space. Thanks to the excellent relationships we enjoy with our key global suppliers, we are able to offer high stock availability, supported by a logistics system that usually ensures next-day nationwide delivery. Independent market research consistently tells us that our customers are highly appreciative of our level of service and would recommend us to others.

I don't usually write reviews, but after my experience with Deskelly, I feel it's important to…read moreshare. When we first visited the Tallaght branch, the staff were extremely helpful, especially Colm, who really went out of his way to assist us. This gave us confidence to go with Deskelly, even though their pricing was only average compared to other quotes. We chose them because we expected professionalism and reliability from a larger company. Unfortunately, the reality was very different. Endless Postponements: Dates we had confirmed in the shop were not entered into their system. More than once, I was told last-minute that the fitting was postponed, including on the very morning I was expecting them. This caused huge stress, especially since I had to rearrange the delivery of a new bed and other furniture several times. Customer Care Issues: Communication with customer care was one of the most frustrating parts. Calls were cut off while I was still talking, promises of follow-up were not kept, and I constantly had to chase updates myself. The lack of respect for my time and situation was very disappointing. Inconsistent Fitting Standards: The LVT team did an excellent, clean job. The carpet fitting, however, was messy and inconsistent. Some areas were left unfinished, and in one case the fitter admitted he had used leftover carpet because the measurement hadn't been done properly. Since Deskelly themselves took the measurements, I don't understand how this could happen, and I was left feeling like I had to accept poor standards for something I paid a premium for. In the end, the work was only completed after weeks of stress, delays, and unnecessary back-and-forth. For a company that presents itself as professional and charges above handyman prices, I honestly expected far better. Overall, while some staff tried to help (again, Colm was excellent), the overall process was exhausting, uncoordinated, and frustrating. I would strongly urge Deskelly to improve their communication, scheduling, and accountability so that future customers don't go through what I did. I left this experience frustrated and disappointed, and I genuinely cannot recommend them.

Fitters put a carpet nail through a radiator pipe ( confirmed by two plumbers) assumed Des Kelly…read morewould at least cover refit of the carpet even though I am out plumber fees. Got email back today saying they would cover nothing, even though I have spent over €8000 with them. Fitter made no attempt to check with me about pipes (not a word the whole time) Go elsewhere for business for such an established company I expected better

In December 2024 we went to Carpet Express, Omni. Our reason for engaging with them was that we…read morewanted to keep the business local. We ordered wooden floors for a number of rooms for an apartment as well as two mattresses. The process went smoothly, we picked the flooring, and it was put down as agreed. HOWEVER, within a number of months the floor started to bulge and we immediately contacted Carpet Express. The representative visited after several telephone calls/emails and for some reason indicated that the issue was as a result of moisture even though the bulge in the floor was about 12 ft away from any window. They advised that they would not fix the floor unless we paid 120 euro as the issue occurred just after the guarantee time of 3 months. We contacted them again multiple times by emails (6 in total), eventually a member of the team (Leo Martin) reverted to advise that they would organise to trim the expansion, so we were asked to agree a date. Post multiple further emails no response was ever issued to agree a date/time to trim the wood. My husband also called into the shop at Omni and was promised by another member of the team (Conor) that they would review (he agreed that they would fix the issue without charge if there was no dampness, if there was dampness that they would fix it but we would pay for it) - no follow up was forthcoming even though we contacted Conor Martin by text. The customer service for this company is non existent and I would never ever engage them to do any work in the future for us nor would I ever recommend their services. We are absolutely disgusted with the way we have been treated.

From the owner: We specialise in high-quality, budget-friendly flooring for homes and businesses across Ireland…read more Visit our showrooms in Dublin and Kildare or let us come to you - completely free.

I would highly recommend Doramics in Sandyford. Paul was so helpful and generally just a pleasure…read moreto deal with. He advised on details that I wouldn't have thought of and was so accommodating in my back and forth. They are a long standing business and it shows.

Great experience with Doramics in Sandyford. Lovely product range to choose from and expert…read moreguidance from highly knowledgeable staff. Very easy to return unused materials for refund. Can't recommend highly enough.

Fantastic selection of flooring and very knowledgeable staff. Couldn't be happier with my floors,…read moreFergal and his team were very professional and we are very happy with the result.

From the owner: We supply a wide range of timber floors, Engineered, Laminate, Solid, Semi-Solid & Reclaimed…read more Nature is important to us & all our wood flooring comes from sustainable forests. We also supply & fit made to measure wall panelling suitable for any space. As seen in the DFS Showhouse designed by Roisin Lafferty as well as various other showhouses across the country. Call us today for a free estimate! We believe in quality as well as affordability.