Got my dream kitchen from pat in Plan it kitchenz, pat was great from start to finish with helping…read moreme design my dream kitchen he really transformed the space I had and put it loads of great storage solutions, I highly recommend pat and his team the fitters too were great and so efficient neat and tidy Thanks again pat Debbie , Walkinstown

TAY AWAY We ordered a kitchen from Crozyl Kitchens (also…read moretrading as Plan-it Kitchenz) on January 11th, 2025, with an estimated delivery and installation time of +-12 weeks. It's now July, and we still have no kitchen. Throughout the process, the company repeatedly changed delivery dates without providing proper updates or clear explanations. No installation date was even mentioned until the beginning of June, when I finally received an email saying installation would take place on June 30th. After such a long and unexplained delay, I was already frustrated and skeptical. To this day, I still don't know what the actual reason was -- the explanations given were vague, and I genuinely question their truth. In early June, I formally requested a full refund of our €8,000 deposit due to the ongoing issues. Within hours, I received a call offering a discount, and we reluctantly agreed to proceed under the assumption that the kitchen would finally be installed. However, just a few days before the scheduled date, I emailed, texted, and called to confirm whether installation was really happening - and was completely ignored. At that point, we decided enough was enough. We submitted a second official request for a full refund of our €8,000 deposit - this time stating no negotiation. We simply want our money back. Again, our messages were ignored. We are now being forced to pursue legal action, which is both time-consuming and emotionally exhausting. After more then six months, we're left with no kitchen, no refund, and no answers. Do we really deserve this kind of stress after trusting a company with such a large investment? I strongly urge others to stay far away from Crozyl Kitchens and Plan-it Kitchenz. It's the same company, operating under two names. Based on our experience, they are unreliable, evasive, and unprofessional.