Will be moving all my CVS scripts to Rely. They answer the phone! They speak to you with courtesy…read moreand they have meds in stock! Extremely pleasant experience today with one of my sons medications that he's been taking for ten years that CVS NEVER has in stock. Rely did!

Small and friendly local pharmacy. Super quick to fill prescriptions when I wanted it quickly!read more

Stay AWAY!!! The people here are mean. The register lady is has a major attitude AND the…read moremanager who tried to help did absolutely nothing. Stay away from this walgreens!!!! If i could give 0 stars i would. Trust me they are awful. Go to the one on 347 and terry rd.

Walgreens at Smithtown Bypass in Smithtown needs to get their act together. I waited on the phone…read moreand was disconnected twice. I came in person and was told they didn't have the medication in stock that my mother needed. What kind of large scale pharmacy is this? Really terrible.

I only hope others are never in the situation I was in on Monday morning. It was the day of my…read morefather's funeral and my mother was extremely sick with vertigo, (nausea, vomiting, dizziness) She could not get out of bed. We were able to get in touch with her ENT who prescribed some medication. However, try finding a pharmacy that will answer the phone and accommodate our needs immediately, not so easy. You see it was 8:00 AM and my mother needed to arrive at the funeral home before 10:30 AM. The ENT Doctor assured us if my mother could get the medication in her system it should start to work and she could be up on her feet in a couple of hours. Now I had to find a pharmacy that would contact the Doctor, fill the prescription and have it ready for me in minutes, basically impossible. So I thought. Well, Town offered the impossible. I called one hour before they opened, only expecting to leave a message. When miraculously, Alan picked up the phone. I explained the situation and received the exact response I wanted but never expected to get. "Give me the Doctors number, get here ASAP, knock on the door because the store will still be closed but I'll have everything ready for you". At 10:15 a.m. my mother was able to walk into the funeral home and say her final goodbye to my father. Thank you Town Pharmacy and Thank you Alan, A Real Life Super Hero.

When I first came upon this page, I thought I'd accidentally stumbled upon the wrong pharmacy. So…read moremany glowing reviews. Nothing but praise from my friends and family for Town Pharmacy. How is that my wife and I had the exact opposite experience as all these people have had? Well, when the owners of said business decide to sell it two weeks after you enroll your prescriptions. So basically, you can pretty much disregard all of the reviews up until November 2025, as they were posted under Town Pharmacy's previous family-owned front. I don't know who these new guys are, but this place is as hot of a mess as it gets. Nobody currently working here seems to have any idea what they're doing. They consistently get confused. I've called three times asking to have the same two prescriptions refilled and delivered to my home. Each time, nothing was done. In one instance, someone answered and asked me to "Call my doctor to get the ball rolling" while he worked on getting my order. Uhh...isn't that what I just called YOU to do? The venerable icing on the cake was one morning when my wife called to order her insulin. She was told it would be delivered same-day. Gets a callback a little time later: "Sorry, it's too dark out. Someone will come tomorrow." It was 4pm. My wife and I were left speechless. Until, and IF, this place gets its act together, I'd avoid this pharmacy. Already, reluctantly, in the process of moving my scrips to Walgreens.

Worst service. Avoid this place at all costs. App shows RX ready and of course it's not. Rude…read morestaff. Never again.

I placed an online order for 1 item at 10pm that I needed before our vacation the following…read moremorning. 45 minutes later it still said processing so I had my husband go in and find the item & take it 2 the front to have the order filled. it was 1051pm and they said they couldn't process the pick up order because they were about to close. they left him there to pay at self checkout while they went about throwing out the garbage & setting up to close. I called the next day tp speak to a manager about canceling the order since we purchased it already. I spoke with a Juliana who said she was there when my her husband came in and that they could not process the order.Because they were about to close.I asked her how that's possible.If they are supposed to be open till 11 p m they're supposed to be able to handle and take care of customers up until 11 p m.She was like, well do you want me just to cancel it?And I said, of course, because I really purchased it.So she says, okay, and then I asked her, well, what about my coupons & my extra care bucks I used im going to lose them.She said okay and? i swear I was in total shock. I'm like, what do you mean ok and? She replied what do you want me to do about it?And I was like, listen I don't know who u are but im taking this up to corporate. how are u telling me u failed to assist a customer during working hours & when I asked about my rewards and coupons your response is ok so what do u want me to do about it? and honestly its not the words but the exasperated tone she used as if I was a child she was annoyed by. She definitely shouldn't be in any position where she has to speak with customers! Julianna do better or better yet CVS at 82 West Main St in Smithtown GET JULIANNA SOME SERIOUS CUSTOMER SERVICE TRAINING.

Helpful staff but unable to find products that I needed for my trip…read moreLove that they have a huge variety of of travel/trial section, but need selection of things not provided by the hotels such as face wipes in a box of individual packets for carrying on the go

Drive thru pharmacy consistently takes over 10 minutes every time I have to pick something up - and…read moregoing into the store doesn't help any either. Staff walks by the window seeing you have been waiting there for much longer than acceptable and just ignores you. No "be with you in a moment", nothing. Customer service is just awful and there's not a shot that they are THAT busy every time I need to pick up my prescription. Does not matter what day or time of day it is; I am never waiting less than 10-15mins at this store before being helped

I've been using on point for over a year now and they are terrific, never had a problem i have 5…read moreprescriptions that regularly need refills and they are always ontime and their delivery is great. CVS and Walgreens constantly messed up my orders.

OnPoint, The last of the neighborhood pharmacies (formerly Fairway Pharmacy) still committed to…read morepersonal attention and care. Bill, the local pharmacist is always a available to answer questions or help with an Rx concern. There is a lot to be said for that old familiar place "where everyone k owns your name"

The pharmacist-Mr. Manjot Singh who first identified himself by the name "Bruce" is one of the most…read moreincompetent pharmacist/people you will ever professionally encounter! I was on the phone for approximately an hour while he blatantly lied and made statements that deviated from the truth. I was left without medication for days. Horrible service! I was given inaccurate information about prescription medication that was not filled correctly. Customers had to wait in long lines while Mr. Manjot Singh (Bruce) Was on his phone! Horrible service!

The pharmacists and cashiers at the pharmacy talk such sh*t behind customers back it's…read moreunbelievable! I was sitting quietly waiting for my prescription to be done and was hearing the non stop negative talking when they think the customers aren't listening‍ They're very speedy with processing prescriptions, I'll give them that.

I am a Health Care employee who work with members with Behavioral and Mental Health issues. My job…read moreis to reconnect with any member who hasn't been contacted in over 3 months and continue outreach until contact is made. I called this Pharmacy and "Steve" advised me in a VERY RUDE AND UNPROFESSIONAL manner that he would not provide any information to me. I was advised to call back the next day. Thereafter I was hung up on. I called back! He knew it was me based on timing and caller id information. He answered and said: " Please hold!" I was on hold for 10 mins. Once he returned. I asked for a Corporate contact . His response was " we are independent". May I speak to a Supervisor? His response was : I am!. I asked what was his name. For my record purposes and to note to never call this Facility again. He stated Steve. I thanked him, searched for a Corporate number-no luck!. Saw the previous reviews here and decided to leave my own. Steve if you're able to read this some day. Please understand that customer service isn't just a job. It involves care and a professional attitude at all times. You don't know who I've could've been. I could've been your boss calling in to see if these reviews are true about you with a pink slip attached. Have a great day!.

I called from a large mail order and retail phamracy for a patient that does not speak English very…read morewell. As soon as the Pharmasist answered, a male who did not give me his name, refused to take a presciption that would need home delievered because the patient does NOT speak Englsih. He also stated that he would ONLY take her cash and NOT a credit card for check because "croatian's are scammers" he said. I am appauled that this racism still exists today. I DO NOT RECOMMEND THIS PHARMACY TO ANYONE!