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DSW Designer Shoe Warehouse

3.4 (18 reviews)
ModerateShoe Stores
Open • 9:30 am - 9:30 pm
Updated over 3 months ago

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A bit like a warehouse. It's best if you come with an open mind and see what turns up.
Mary S.

You never know what you're going to find at DSW. Sometimes, they don't have every size of a particular shoe style, so it's the luck of the draw. You can do it entirely self-serve, but there are people there to help you shop. I got some fancy *orange* Italian sandals there for a very reasonable price. Yeah, they're not Vogue quality, but they're really cute -- and comfortable. I also found some sandals that are basically Birkenstock soles, but with fancy beads and sequins. Very cute! I figured out that my feet are happiest on a sole that is basically as hard as a piece of wood in consistency. I'm a super-pronator, so I have to be careful what I wear. Be sure to check out the sale section at the back corner, organized by size. They have a loyalty program, but my shoe purchases are so sporadic, I have never benefited from their frequent buyer card. They have a very small section of shoelaces and shoe care items. Very small. I can't usually find the exact shoelace I'm after, and end up going to Meijer, where they have a lot more variety of colors and lengths.

Sarah R.

I'm generally more of a Payless kind of gal, but DSW is my second choice. They have a huge selection, and they carry discounted designer brands which Payless doesn't. I got an adorable pair of real leather black flats with little rhinestones on them here. They're Liz Claiborne, and I picked them up for around $10. So, for that alone, I'm a fan.

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11 months ago

Love the variety of shoes and prices. The special deals for members help you buy lots of cute shoes

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6 years ago

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11 years ago

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3 years ago

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13 years ago

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16 years ago

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12 years ago

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Carrie M.

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12 years ago

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Carrie M.

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18 years ago

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13 years ago

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7 years ago

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11 years ago

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14 years ago

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19 years ago

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7 years ago

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13 years ago

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Carrie M.

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15 years ago

the new look of the store is great. The clearance is amazing I got a pair of sandals 80%off.

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14 years ago

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Ask the Community - DSW Designer Shoe Warehouse

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Dear Golden

Dear Golden

3.9(32 reviews)
3.4 mi•Downtown Ann Arbor
•$$$

We absolutely love Dear Golden! The staff is uplifting and shows you things you wouldn't normally…read morego for. The array and variety of brands and vintage, is to die for! I could spend an entire day here. I wish they were open Monday's as that is my day off but... always come down on weekends when I can. I emailed the owner looking for a dress I had previously tried on in store and she had it available and ready online to purchase immediately! That timing was rare and special! I received it four days later! All the reviews about staff being snobby.... I don't understand at all. My partner and I travel to different shops such as this across the US and collect unique items... there are snobby people but dear golden... they aren't them. People reviewing saying they are, now that sounds snobby. I wish dear golden all the best and can't wait to return.

The reason I am posting this review on Yelp is specifically because of the response my Google…read morereview got (see attached screenshot). I kind of expected ridiculously high prices, it is Ann Arbor after all, but these prices were absurd. What I don't expect is to be ridiculed by the owner because of a simple spelling mistake. Like I said, thier priorities are backwards with no attempt to rectify the situation, only to make it worse after the fact online. I wish I could get paid to sit on my butt all day and ignore customers. At least I was greeted by a lady yelling from the back, but that is considered the bare minimum, just as another 1 star review is. If I could give 0 I would especially now after realizing this is how they respond to potential customers. I will never go back. The vulgar music that was being played throughout the store was my biggest concern at the time, but now it has shifted to the way they responded to me online. If you must buy from them (still way overpriced, I don't know why you would) order from etsy and don't subject yourself to being ignored and annoyed by incompetent store staff. After reading some of these other reviews here I am certain they had to deal with this same person, and it was probably the same person who made the condescending reply to my first review (see picture). I have a hunch that most of these 5 star reviews are either from the staff themselves trying to counter the honest ones or by someone who didn't have to deal with the lack of customer service that I experienced. If you're the owner of the place and you are reading this, please reconsider who you choose to be the face of the store, they are driving your customers away. If in fact the owner was the only one in the store today, and the subject of all the other 1 star reviews here, I would recommend closing your store and finding a new line of business because you are clearly not equipped customer service.

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Dear Golden
Dear Golden
Dear Golden

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DSW Designer Shoe Warehouse - shoes - Updated May 2026

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