DO NOT RECOMMEND - I'd give less than one star if I could. Here's what we experienced with Guillermo's 'Move Out Service'. They did not call when they were 30 mins out as promised We were quoted 3-4 people working for 3-4 hours. Only 2 people showed up, worked for 3.5 hours. We tried but couldn't reach Guillermo that day. Cleaning was sub-par as follows: 1. Kitchen cabinets: Some were clean, others weren't. Dusty on outside 2. Didn't remove residue on tile floor or didn't have proper product to remove it 3. Tile grout in foyer is not clean 4. Didn't clean bugs out of light fixture 5. Top of fridge was not cleaned 6. Didn't dust light fixture in foyer. 7. Didn't clean threshold plates at the back door or at the garage door leading to the house. 8. For example, see the picture attached of the cloth when we wiped the kitchen floor AFTER the cleaning crew left. Guillermo, the DSM owner, advertises on Yelp: "Backed by our 100% Quality Service Guarantee: If you are not absolutely delighted with the service, we will re-service the area within 24 hours of notification for free." I've called twice and left messages but have yet to get a response. I could write more but am already too frustrated. read more

DSM Cleaning Solutions - This is what we wiped AFTER the cleaning crew left - Home Cleaning Near Me

Still no call back, or any communication. 100% guarantee is 0% accurate. Once they "clean" and get paid....crickets. For $300 what a bummer. Will not use again. Still waiting on that call back..... read more

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Some things in the house were cleaned well, but others were not. We hired them for move-in cleaning of a large older house. My things that I found were dust and crumbs in cabinet, tile grout, stuck on food and dirt in fridges and freezers, no cleaning of laundry. Also didn't pull back appliances to clean, so still lots of dust for me to clean myself The service wasn't unreasonably expensive, but it certainly wasn't free. For $380+ I expect better. read more

We were doing business together and then they just stopped communication. I asked repeatedly if everything was ok but no response for 4 days. I pray they are well. read more

I scheduled for an estimate. We e-mailed back and forth about the job. I was scheduled for an estimate and no show, no call, no email. He ghosted me. If this is how they do business I'm glad I dodged that bullet. read more

LACK OF PROFESSIONALISM!! Guy came out to do a walk through and give accurate quote. We welcome him in our home discussed a price and for cleaner to come Thursday morning at 9am. Wife was all excited and we were looking forward to making this a recurring agreement. Thursday morning at 6:35am I get a text that the cleaner called off and that he didn't have anyone else and offered $25. So us being understanding we simply asked if cleaner would be available the next day, no response. I text again no response and then I texted "I'll take that as a No" still no response. Complete waste of our time. Communication is ALWAYS KEY!! read more

DSM Cleaning Solutions - Home Cleaning Near Me

Highly recommend! They scrubbed the house from top to bottom for a move in clean and did an amazing job. The cleaners showed up right on time and did a very thorough cleaning. The price was extremely reasonable. I am a happy customer, and will definitely be booking again for future cleans. Thank you! read more

Guillermo and Rocio were fantastic. They were accommodating when we had to enter a room. We had a standard cleaning but felt like what a deep clean would be. The work they did was top notch. I'll have no second thoughts about hiring them again. read more

Best cleaning service in SW Chicago suburbs (Naperville) I have ever seen! The team is especially professional, very thorough and most of all incredibly skilled at giving my home a beautiful facelift! Highly recommend DSM for cleaning needs big or small. read more

I needed a local cleaning service to deep clean my home as my family prepares to welcome our new baby next week. I reached out to DSM on Yelp and I am so happy that I did! Booking was easy, they are professional, and did a very thorough job cleaning each room. My entire house is immaculate and much more organized. I would highly recommend their service and will be using them again in the future! read more

I've tried five different services and finally found DSM! They're the best. Also very responsive! They also bring their own equipments. You wont be disappointed!! read more

They did a fantastic job. Cleaners were friendly and our place looks sparkling clean!

The best cleaning company I have ever had the pleasure of dealing with. Not only did they clean my home but I also found out they specialize in also cleaning commercial space as well as dental offices etc. Needless to say, I will be referring all of my friends and family in the area to DSM Cleaning. Guillermo's detail and just him being on the jobs, it gave you that personal feel. HIGHLY recommend to any office spaces or home cleaning, ng, top cleaning business in the state if not the Midwest. And the 24 hour read more

After trying 3 different companies first, I finally found the perfect fit for my monthly house cleaning needs. Guillermo Dirzo came to my house and he was extremely professional, polite and listened to my wants and needs. After the first cleaning service, he called me to ask if the service was to my satisfaction and if there was anything that merit improvements. The cleaning is very detailed and I have been using them for months now. They bring their own products and the price is better than other companies I interviewed. I, even, referred them to my neighbor and they hired this company as well. 100% recommend them!! read more

I set up and appointment for DSM to come do a deep clean of my house. Got a quote and even confirmed with Guillermo the day before. The day of, the cleaners never arrived, and Guillermo won't pick up the phone or answer texts. I didn't get the courtesy of a heads-up that they had to cancel, so I was left wondering what to do and ended up doing the work myself. Terrible, terrible experience. read more

The company responded within the hour. I needed my house cleaned due to short notice from out of town guests. They were able to accommodate us within 3 days. They arrived on time, on a Saturday, and were easy to communicate with and very agreeable to my special requests. The job was done professionally and they were very thorough. My husband even noticed how the house "sparkled"! Will have them back on a regular basis not only because they did such a great job but also because they were reasonable. Nothing but smiles. read more

I was with another company and needed someone fast. It's a family of 6 with 4 busy (school/work) kids, 2 multi-job working parents with 2 small dogs, so you can imagine. I came home from out of town and found the home immaculate. I'm so grateful. They are affordable, on time, responsive to my messages, and do great work! read more

DSM cleaning was referred to me by my neighbor who had a hard time finding the right fit for her cleaning needs. Once she gave them her stamp of approval I booked a cleaning with them as well and was very pleased with the results. The cleaning was very thorough and went beyond meeting my expectations. If you are in need of a cleaning service I would highly recommend giving Guillermo a call you will not be disappointed. read more