I've now had the opportunity to work with Artemio from Aquamess twice, most recently during a water…read moreleakage emergency. Despite the late hour, he responded promptly and came out to assess the situation, helping us get our water back up and running quickly. What stands out most is his honesty and transparency. Artemio goes above and beyond what you would expect from a standard assessment--he takes the time to clearly explain the issue and walks you through your options. Even when the work may fall outside his scope, he is willing to offer helpful recommendations and point you in the right direction. His professionalism, responsiveness, and genuine willingness to help make him someone I would confidently recommend to others in need of reliable service.

In prep for selling our home, we needed a tight turnaround for an inspection of a spot in our…read morehouse. Artemio came out the day I called, despite being completely booked. He evaluated the spot and accessed our crawl space before providing us with valuable info about how to proceed. I would recommend anyone looking for reliable and prompt service to reach out to Aquamess Restoration for your needs.

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

I highly recommend this restoration company! They made a stressful situation so much easier by…read morewalking me through the insurance claims process, helping me understand what to tell my insurance company, submitting all the necessary paperwork, and advocating to ensure my claim covered the work needed to restore my home. I also chose them for the rebuild because they already knew what my home looked like before the damage. The finished result exceeded my expectations and looks amazing. Throughout the entire process, they were professional, communicative, and easy to work with. They kept me informed every step of the way and worked seamlessly with both me and my insurance company. I'm incredibly grateful for their hard work and would highly recommend them to anyone needing restoration services.

A few weeks ago, we discovered a leak from our 2nd floor bathroom which damaged the bathroom…read moredirectly under it, and dealing with the water damage was incredibly stressful. The team at Restorion took complete care of us, handling both the mitigation and restoration flawlessly. They also helped us handle the communication with our insurance company, which took a massive weight off our shoulders. They were always polite and on time. They took great care to protect our home and furniture and make sure there is minimal disruption during the process. Jose also personally examined the work at every single stage to ensure the quality, which gave us great peace of mind. What truly set them apart happened at the very end: they noticed a small issue with our showerhead. Even though it wasn't related to the leak, they bought a replacement and installed it for us just to ensure we were left with a fully functional bathroom. Restorion does high-quality work, but more importantly, they are kind, honest people who genuinely care about their customers. We are incredibly grateful for their help.

Hi everyone chose American standard restoration water damage in my restroom they come on time fixed…read more the problem I had they all doing great job very respectfully. I like them all. Thank you all Yodit.

Fantastic service! Had a water leak behind our master bathroom shower, and once a plumber stopped…read morethe leak American Standard Restoration came out the very next day and performed an outstanding water and mold mitigation cleanup. Technicians Christian and Nehemiah were exceptionally professional and thorough with their services, explaining everything they did during their service call. My wife and I could not be happier. Thoroughly endorse this company and its services!

I had a great experience with Green Planet Restoration after a burst pipe from my refrigerator…read morecaused significant water damage in my home. From the very beginning, their team was professional, responsive, and extremely helpful. They took care of the entire water damage restoration process, including removing the damaged materials, drying and restoring the affected areas, and repairing my house back to its pre-loss condition. They also helped me navigate the insurance claim process, which made a very stressful situation much easier. David was absolutely great to work with. He walked me through the entire process, explained everything clearly, and was there to help whenever I had questions. Honestly, thank God I had Green Planet Restoration--without their help, I wouldn't have known what to do or how to handle the insurance claim and restoration process. I highly recommend Green Planet Restoration to anyone dealing with water damage, a burst pipe, an insurance claim, or any type of home restoration. They did an excellent job from start to finish, and I truly appreciate all their help!

We had water damage in our basement that had been dried by another company. The night before floor…read morecontractors were scheduled to come to our home, David cold-called us about replacing the flooring. He was able to come out that evening to provide an estimate, which we appreciated and accepted. We later discovered that this visit resulted in an after-hours charge of nearly $500, something we were not aware of at the time. While at our home, David discovered that some areas had not been completely dried by the first company. Because we had an active insurance claim, and with our permission, he immediately arranged for his crew to continue the drying process. At first, we felt he was knowledgeable, responsive, and genuinely focused on our needs. Our insurance company requested that a third party inspect and confirm some of the issues David had identified. David insisted on being present during that inspection. The situation was uncomfortable, and we were later surprised to see an additional $119 charge for his involvement. Five days later, we contacted the original company about their failure to completely dry the affected areas. They acknowledged the issue, wanted to make things right, and asked for the opportunity to earn our business back. We therefore notified Green Planet that we were ending their services. Unfortunately, this is when our experience changed considerably. The tone and attitude toward us became harsh and uncomfortable. Although we had understood that the mitigation work would be handled through our insurance claim, we were suddenly told the bill needed to be paid by us immediately. We were also contacted by a collections company and told that if the bill wasn't paid by Friday, a lien would be placed on our home. We were disappointed by the way the situation was handled. Our initial impression was that customer needs were the priority, but once we decided not to continue using the company, we felt the relationship changed dramatically. Our experience is ultimately a reminder to carefully review all charges and understand the payment terms before allowing work to begin--especially when insurance is involved.

Mold Solutions NW responded when I found out it was in my attic. They were here on a Monday and…read moregave me a fair estimate that day. I wanted it scheduled asap and that Wednesday they showed up. they were all very polite, answered all my questions. they protected my carpeting and cleaned up as if they were never here. Great Company in a world where customer service isn't a priority they were amazing.

I reached out to Mold Solutions after discovering mold from months of humidifier use. The person…read morewho answered was thoughtful, thorough, and refreshingly honest. They walked me through what was going on and reassured me that I could manage it without professional remediation. It's rare to find a company that prioritizes honesty over upselling -- I would absolutely call them again and recommend them to anyone.

They do not stand by their work. I found something broken and leaking almost a year after they were…read morein charge of a repairing a water heater leak. They would not return my calls and left me with a large repair bill. Do not recommend, not reputable.

I have had many licensed contractors do work on my home and Tyson (the owner) and his team rank at…read morethe top of my list!!! When I first contacted them on Yelp, I received a response within 5-10 minutes and a phone call not too much later about an appointment I made for an estimate the following morning. Yes, they were that quick. I needed my attic remediated and was in a time crunch, which they understood and not only worked with me financially, they worked within the timeframe I needed it done! Aundrei and Ali showed up right on time and were so friendly and patient, answering all of my questions. They worked very hard and went over and above expectations making sure my entire attic was looked at and treated accordingly. Even though extra work was done, I was not charged more than what I was originally quoted and feel very relieved and confident that my attic is in great shape now! Both Tyson and Angela (office manager) were a phone call away and I always felt in good hands. If you want something done quickly and fairly, call them! I'll recommend them to everyone.

Sean of SSWR is amazing. We had a pipe burst that flooded our whole downstairs during the cold snap…read moreand Sean drove out of his way to come take a look at our house the same day. He gave us an honest assessment to compare with the insurance adjustor, provided a ton of helpful additional info to two panicked first time homebuyers, and even brought out a dehumidifier for us until we could rent more. He was too booked out to take our mitigation job at the time- and was honest about that which is rare- but checked in with us to see after the fact to see how we were doing. He really does care about people making the best choice in a crappy situation. My whole family works in the building trades and you can just tell when someone is passionate about their work and treats the homes of their customers like it's their own. You can spot transparency and honesty from a sales pitch. Sean is someone I would absolutely trust to work on my home.

We were hearing water dripping sound from one of the wall near bathroom. I called Sean from SSWR…read more He was prompt to respond and came on the same day all the way from Tacoma to Lynnwood. He did a thorough inspection and assured me there is no issue. He had the the right set of tools to check the moisture content in the wall and had an infrared device to check if there is any leakage behind the wall. He volunteered to go to the attic and do thorough checking. Respect his hard work. Will be a happy returning customer if in case I face any damages related to water in my home.