Late last night, I discovered a leak nightmare under my kitchen sink. Rigo arrived promptly after…read moreI made the initial call. He provided an excellent experience. I am very cautious with who enters my home but Rigo was very easygoing, professional, knowledgeable, and knew what he was doing. He took the time to thoroughly assess the situation, explain the entire restoration process, and clearly walk me through what to expect over the next few days. What stood out the most was his outstanding communication. He answered all of my questions with patience and made sure I felt informed and comfortable every step of the way. He also handled the insurance process while he was here, making what could have been a stressful situation so much easier. Digo's professionalism, attention to detail, and customer service are truly top-notch and greatly appreciated. I highly recommend him to anyone in need of restoration services! Rigo is truly an asset to WFM Restoration and I look forward to seeing my project completed smoothly.

Excellent experience with WFM Restoration! From the first phone call to the completion of the job,…read morethe entire process was smooth and professional. Rigo was responsive, honest, and took the time to explain everything throughout the restoration process after our kitchen leak. It's never fun dealing with water damage, but they made the experience as stress-free as possible. I wouldn't hesitate to use them again or recommend them to family and friends.

Water damage professionals arrived Within an hour after the…read moreplumber cleared The clog to assess the water damage. He was punctual , professional,and very polite. He Took the time to inspect the affected areas thoroughly and explained the situation in a way that was easy to understand.as a tenant, I appreciated how respectful and considerate he was throughout the visit. I would definitely recommend his services for any restoration needs.

We had water damage in the kitchen and our insurance company hired Water Damage Professionals. We…read moreare extremely happy with them and how everything turned out. They communicated and worked fast with us. They are very hardworking people. Thank you so much!

LFP Restoration has been great to work with! Our kitchen sink pipe burst in early May and they have…read moremade a difficult situation easier to get through. While the whole process did take over 1 month, this team made it bearable. Communication has been transparent, the repair companies they have sent to our house for repairs have been extremely knowledgeable and have done a stellar job. Additional kudos to Miguel, Luis, Jasmine, Abigail and Pia .... THANK YOU for the professionalism as well as empathy and flexibility. (I hope I didn't miss anyone ) I would give them stars to the infinity if I could. I also recommend their services to anyone dealing with flooding, fire, mold, or any situation that requires mitigation as well as restoration.

If zero stars were available I would pick it. We had a burst pipe from upstairs bathroom that…read moreleaked to the downstairs bathroom, which was just remodeled. The drywall was improperly done where you can see cracks and the crease as well as the texture didn't match the rest of the ceiling. So after Juan came back to fix it they sent the painters. Painted areas that didn't need painting, left paint blobs and used the wrong paint (semi gloss on ceiling, not flat). Now the ceiling is flaking and when we called to tell them they said they would call back and it's been 2 days with no return call.

Thanks Jorge for coming out to my house a couple of months ago. I wanted to rewrite my review and…read moretell you how satisfied I was with what you guys did with my house! I got a letter from the insurance company saying that they overpaid Ars. I gave Jorge a call. And he looked into it quickly. It appears that the insurance company actually did overpay. George sent me a copy of the return check and was mailed out in 24 hours! I've never worked with somebody that was so reputable. I highly recommend these guys if you have waterdamage. Jorge is the most honest guy I've ever met.

I normally don't write reviews as well, but my experience with ARS (American Restoration Services)…read morein Las Vegas was serious enough that I believe homeowners should know what happened to me and seems others have had same experience from prior posts. I was referred by ARS by a plumber (used by my homewarranty company). ARS represented that they would manage the process from end to end with my insurance company on Remediation work on my property and that I would be responsible only for the amount ultimately agreed upon with insurance. That representation was a major reason I hired them. ARS handled the remediation work and referred me to a reconstruction company they had worked with previously. My insurance company issued two separate checks--one for remediation and one specifically for reconstruction. ARS initially billed me nearly twice the total amount of those checks and tried to strong arm me that "it was part of the contract". When I questioned the bill, Fred, the ARS representative, acknowledged it was a billing error and said it would be corrected, while also mentioning that similar situations had occurred before and was an oversight on billing department. ARS did not clearly explain to me that the second insurance check was specifically for reconstruction. Trusting ARS to handle the process properly, I paid both checks to ARS in good faith, believing the reconstruction funds would be passed along to the reconstruction company THEY referred me to and THEY had worked with on previous projects. Once I discovered the issue, I repeatedly contacted Fred and ARS billing and requested that the reconstruction funds either be paid to the reconstruction company or returned to me so I can pay. My insurance company provided written documentation confirming that the second check was for RECONSTRUCTION--not remediation. Despite providing that documentation and numerous efforts of reaching out, ARS has not returned the funds and does not respond to my calls, emails or texts. Fred subsequently provided what I found to be conflicting and confusing explanations to cover up this mistake regarding the original contract amount and its use as a starting point for negotiation with the insurance company. I was specifically reassured and told by Fred that my obligation would be LIMITED to ONLY my deductible, and I relied on that representation when I hired ARS. I am pursuing this dispute through the Nevada State Contractors Board, Nevada Attorney General, BBB, IICRC revoke or remove ARS certification and other appropriate channels to seek clarification and resolution regarding the disputed funds. MY ADVICE TO HOMEOWNERS Based on my experience, I would not recommend ARS for remediation work due to their deceptive trade practices. This review describes my personal experience and is based on documentation I received from my insurance company..

Julio and JNJ did an amazing job and were able to accommodate my flood emergency on short notice…read more The team was super professional, were amazing to work with, kept the space clean, and were responsive for any questions I might have had. They work quickly and efficiently, and the whole remediation job was completed in about 5 days. JNJ is a relatively new company, but I can confidently recommend their work to anybody who might have suffered a flood as I did. Give Julio a call, you won't be disappointed!

Julio and his crew are top notch the best Excellent service…read moreand extremely clean Very professional They did an excellent cleanup Of my bathroom Thank you again Julio Jessica Perez

Fire Restoration Services…read more I had a small kitchen fire and wanted to procure fire restoration services to take care of any soot and smoke damage. Any visible damage was mostly contained within kitchen area. I looked up local companies on Yelp and decided to get a free quote from Independent Restoration Services. They came out the next day to check out the place, provided a quote within a few hours, and were then able to start the next day after obtaining work authorization. I placed my trust in them based on their reviews across Yelp, Google, and FB. At first I was a bet skeptical due to only one person making it out on the first day, which was due to a combination of scheduling issues , others being called onto different sites/projects, and overall just being a small team. But in the end they still finished on schedule as initially estimated, despite having less manpower than I had expected. They were thorough with the restoration - my place was just as clean as before, and in some places even cleaner. They kept me assured throughout the whole process and answered any questions and concerns I had. There was a misunderstanding on my end where I thought they would also clean the air ducts, but since that is not something they provide, they offered to go 50/50 on subcontracting a duct cleaner. And at the end, they agreed the initial quoted estimated cost seemed a bit too high, so they were willing to adjust the final bill downwards. Overall they provided quality cleaning and restoration services, were flexible to work with, and did not seem like they were out to get my money. I hope I'll never need them again, but I can recommend them for anyone who needs fire restoration services. Thank you Charlie, Miguel, Brandon, Billy, Batt/Edgar, and Christoph.

I requested service for an insurance claim after water damage in the kitchen. IRS connected me to a…read morecontractor named Bobby and I have to say I'm sorely disappointed in the quality of work that was performed. The flooring was poorly done and we had to make them come back multiple times to fix issues. They installed the bathroom sink back in crooked and didn't paint the wall afterwards, because the sink wasn't in the same spot. Save yourself the headache and go with a different company

Justin was very patient in answering all of my questions and guiding me through certain steps…read morebefore his team came in. The work was ultimately done in a timely and professional manner and looks great. His pricing was also very fair.

Justin was amazing. Great price to clean up water damage caused by my broken water heater. My…read morehome warranty paid to replace water heater but the company hired required me to cut back my storage shelves. I asked Justin and he said no problem and replaced the water heater same day! Thanks VIP Restoration

I admit, I was very nervous about this company that came recommended by my plumber after my water…read morepipe burst. I read the reviews afterwards and I regretted the decision. However, in the end things turned out good. I hired them for mitigation and the workers arrived and packed everything beautifully. then the demolition crew arrived. There was an accident to my personal property and I got very nervous because I was not hearing the words, "Don't worry, we'll fix it". I thought I was in for a hassle because I hired them immediately without getting a recommendation from insurance. That means I'm on my own if things go wrong. That was a hard lesson to learn. Never go with the plumber recommendation always hire insurance preferred people then anything that happens you are automatically covered and removed from any negotiations. So after weeks of dealing with a very hostile employee who seemed to have a mission to make things as difficult as possible, I finally got the name of his supervisor, Greg, who was much more professional and agreeable. He actually worked with me to resolve the problem. Everything was resolved to our mutual satisfaction.

They only get 2 stars for Omar or it would be 1. What we were told would be a five-day-to-one-week…read morerestoration job following a garbage disposal leak turned into weeks without a functioning kitchen, approximately $10,000 in charges, poor workmanship, and confusing requests for additional money. We were initially told there was minimal water damage and that our out-of-pocket responsibility would be our $1,000 deductible. Throughout the process, the insurance checks, balances on paperwork, and payment requests have not consistently matched. Even after we handed over an additional insurance check for approximately $2,248, the payment link still showed more than $2,000 due. We are still trying to get a clear explanation of what we actually owe and why. The workmanship has also been disappointing. Glue was left on the countertop after it was reinstalled, and there is a gap that leaves the surface uneven. We were told they could arrange to reinstall our reverse osmosis system, only to later learn they did not have a plumber available for it. After additional insurance funds were obtained, someone installed a new system, which immediately began leaking. There was no thorough follow-up inspection of the completed work. Communication has been frustrating from my first interaction with Tiffany Washington through our dealings with the office. We have repeatedly been left chasing answers while being asked for payments. On top of everything, we have spent more than $2,000 on water and basic necessities while without our kitchen. Omar has been the only helpful person throughout this experience. He appears to be new, and although he was sent out to collect checks, he took the time to check in with us and listen to our concerns. We appreciate his efforts. Overall, we feel nickel-and-dimed, and the lack of clear billing, reliable communication, and quality follow-through has destroyed our confidence in this company. Based on our experience, I would not recommend Emergency Restoration or ERX, and I would never hire them again.

Had a house fire Nov 28, 2025, Matt was right there to explain what his companies do!! I was…read moredevastated and would have no idea how to start. Matt took care of everything from start to finish!! Him and his teams are professional, efficient, nice and trustworthy! Matt and his team went above and beyond to help!! My husband is newly amputee and matt and his team helped out tremendously!! No other company was there to offer assistance!!! Don't miss out, hire them!!

I want to give a shout out to the people over at Edge Restoration for making their job seamless and…read moretheir number one priority. Isaac answered all of my questions and guided me through the process, and Gio made sure to be prompt, communicative, and understanding of our schedule. Along with Fry and Shayne, they took care of our issue and continue to do so. The best part about it all is that everyone on the staff is KIND. As the world should all be to each other. Highly Recommend, A+++++++++!

I had water damage due to leaking shower valve. I called AAA Restoration and within 8 days I had…read moreeverything looking like new, literally! Great service and very punctual work.