If you need a new A/C or any A/C service at all, I could not recommend this company more. In the…read moreservice industry, it is sometimes difficult to find an honest, reputable company who gives 200% to all they do. The initial visit was quick and "painless". The installation went perfectly and when they left after completion, the only way we knew they had been there was the cold air coming out of those brand-new white vents. All boxes and old vents, unit etc was hauled off so that we did not have to deal with it. We will forever recommend this company!

Please read my review on google. They did an improper install verified by Honeywell. Band-aided my…read morerepairs for over 7k on a 5 year unit. As usual limited warranty liability and huge labor costs with multiple repairs. If you have continued issues get second opinion. Techs are amazing, management should have supported install issues, even if it was a mistake and just fixed it. Nothing techs can do is just fix and charge. Detailed review on google.

Lucas did a great job cleaning the chimney and checking everything out. Very thorough effort.read more

I had a chimney cap blow off in the last hurricane, I…read moreoriginally called a different company to replace it for me after two weeks of delays and excuses I called Duct-X they came out the same day to inspect my problem, and came back the next day to install the new chimney cap, I highly recommend Gary, he was fast, professional, and quite honestly a real nice guy. I would give more stars if they were available, you cannot go wrong with these guys great service great price thank you Gary.

First time chimney owner here. I was nervous about using the fireplace so I looked for someone who…read morewould clean and inspect it. I was glad to learn that cleaning and inspection came hand in hand in the same service visit. James taught me about the fireplace parts and what he looked for, what he saw, and general information. The clean up wasn't dirty. They laid cloth down where they walk in and out of the house, and the vacuum collected the dust so there wasn't any soot flying around. He also checked the gas line in the fireplace. It all checked out. The fee was fair and an absolute bargain for having a peace of mind. The chimney had a lot of debris behind the damper that was vacuumed out and I'm confident that the next time I start a fire in the fireplace, it will be safe. James and his assistant were very professional and courteous. I guess it's a family business since his wife made the appointment. I prefer that because I think the business owners are more experienced.

Great company and great service. Technician who came today did an excellent thorough job. Highly…read morerecommend them if you need AC work done

Quick to reply and completed the moving of a vent the next day…read moreWould recommend this company

This is my 2nd time using them. They are incredible. I receive the best services from them. If you…read morewant your carpet to be clean your house to smell.Well, the service to be great.This is the company to go with. Datwone is the best. Love this young man

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

Such great and quick service on a Sunday! I called at 5:06 and they had Tyler M. already in the…read morearea and he squeezed us in and was finished by 5:26! Air was cooling right away! Thanks for getting us back to a cool house with all of our babies!!

We called this company on advice from a friend. It's hard to know who to trust in the maintenance…read moreworld, so word of mouth is almost always the way to go. I first asked for a quote online for a maintenance check to make sure we were going to be good in this N Houston heat. They responded in less than 24 hours and gave a quote of $79. Very reasonable so I called and booked it. They gave me a 4 hour window and made it in that window. Before coming they texted me the day before to remind me (good for those who are forgetful and don't put it in their calendar). Then they texted me a picture and some personal details about the tech coming out. Nice touch!! They also called from the office to let me now he'd been dispatched and would arrive within 25 mins, which he did. Roy was extremely respectful, not being bothered by my dogs and putting booties on his shoes. He asked where the thermostat and attic access were, as well as the AC unit and got to work. About 15 mins later he reported all was well. He took my payment and offered info on a service plan. Highly professional company. I would 100% recommend!!