The greatest customer service I've received in the city of Houston. The owner, is very personable…read more& friendly and you are greeted with a smile! I'd highly recommend this dry cleaning firm.

I love my olive green jacket, it's comfy and keeps me warm when I'm in winter weather…read more So, when it was due for me to get it cleaned, I visited this dry cleaner. I dropped my jacket off (January 4th) and was told by the staff that it be ready by tomorrow (January 5th, at 5pm). I paid $7 to get my jacket cleaned. When it was time to pick up my jacket, I was happy to see my olive green jacket wrapped in plastic on two hangers. Thinking that they had cleaned it and made it smell very fresh. However, i'm finding out now that my jacket wasn't even cleaned. It smells dirtier than before, and a few stains are still on it. There are some parts of the jacket that smells fresh, but the other parts of where it smells musty. Gross. I'm disappointed knowing that my jacket wasn't cleaned properly. Things to change for the better: -if I paid for my clothing to be cleaned, do exactly of what I paid and clean my garments -remove any old dirt, sweat, and bad scent when cleaning However, the staff was pretty friendly. Although, it's pretty unfortunate since this location is very convenient for me and the price is affordable, however, I won't be returning.

I've used these guys for almost six years now. I don't use them often, maybe every couple of…read moremonths. Just don't have a lot of clothes that require dry cleaning. Every time I have taken something here I have gotten it back when promised and cleaned properly. They even have a very convenient drive up. I don't know what else one could ask for from a dry cleaner.

I've used them for over 20 years. They've always done a good job and I have only had one problem…read moreand they took care of it to my satisfaction. Recommend them highly

Excellent service. Was able to drop off first thing in the morning and picked up next day.read more

I don't have enough words to express my gratitude and thanks to Bay Oaks Cleaners. Not only is the…read morequality excellent, but the customer service is supreme. I can tell it's a family run business, and it takes a good hearted family to make a business run smoothly. Time and time and again, Bay Oaks comes through and delivers excellent service. I've been to many Dry Cleaner services, and I will never leave this one at Bay Oaks. If there were enough words to express my gratitude, I'd be here for weeks on in saying "thank you" over and over.....lol. Thanks again for the great service, and God Bless. Oh...and thanks for putting up with all of that dog hair :)

Customer BEWARE!!!! They will quote you one price and when you are told your item will be ready and…read moreshow up to pick up, clothes are not ready. When they are eventually ready they want to over charge you. I DO NOT recommend when a business operates on deceptive business practices....BEWARE!!! Zero star rating!!!!

I've been using this cleaners for will over a year. There's usually one lady that does intake. Well…read morethere was another lady this time. No big deal until I'm walking out the door and look at my ticket. This lady charged me $15.99 to clean one cotton dress. Nothing fancy at all. But only that, she changed the price for dry cleaning my pants to $2.99/pair. When I questioned the price, she offered me a "discount"... I told her that I didn't appreciate this type of price gauging and asked for my clothes back to go and find a new cleaners. She then demanded I give her the receipt back before I took my clothes. I explained to her that I would not, and that I'll share the screenshot for all to see. On my way out, the lady whom usually is there whispered "she's charging too much..."

I have to echo what most people have said -- this is a great little shop!…read more I brought in a suit to have altered... the jacket needed taken in, and the pants needed hemmed. The tailor put some pins in and seemed to know instantly what to do. He told me to come back in two days. I did, and everything fits perfectly. And the cost was less than $40 combined! Accuracy, friendliness and great value. A winner if you need alterations!

The owner, Cuong, told me they can clean silk, I dropped off a $1000 silk top and this cleaner…read moreabsolutely destroyed it. It was returned dull, rough, and crunchy. The silk top is irreparable. He apologized and said he'd reimburse me if I brought the receipt so I did, and then he refused to do so. Do not bring anything of value here. I'm beyond disappointed.

Cachet Cleaners is now Peaches Cleaners. Tried there for my first time today. When I returned to…read morepick up my one dress, I was told no credit cards accepted for amounts under $6. My dress cost $5.95. Although she said the policy is on her receipt, there wasn't one. She moved her policy printed on letter size white paper behind another register. I couldn't read the font. When I returned home. I called the lady and told her, "Because of the unfriendly tone of voice I heard, I won't be returning to your business." She said she was sorry. "You're too late." I told her and ended my call. I'm sharing my experience. Maybe you'll have a more positive one. Oh, yes, the final stab: she charges $0.25 per shirt if she has to unbutton any of them...

Love! wonderful customer service…read more owners and employees are very friendly. clothes are exactly how I ask for them -heavy starch. easy and quick

I am begging anyone that sees this. do not go here. i just got my comforter back and there is a…read morelong rust line all the way down my comforter. i literally paid $35 for them to dirty my comforter that i needed cleaned. AND this comforter is from Boll and Branch.. im pissed. save you money! and go somewhere else ...

This place is flat-out misleading customers. The giant "$1.25" sign is completely false. The staff…read moreadmitted they've had complaints for over a year, and yet the owner still refuses to change it. There are no real prices posted inside either, so you don't know what you're being charged until pickup. This is dishonest business, and I won't be coming back.

The guys just never disappoint. Quick, reliable. Top notch service…read more And polite and agreeable as the icing on the cake. I transferred from a repeat customer to a loyal one. Thanks, guys!

From the moment I called to inquire about services to drop off, I had exceptional service. Every…read moresingle employee there is amazing, kind, friendly, and they truly care about your items. They took extra care of my duvet since it was delicate and it came back perfectly. They came to my apartment for pickup and dropoff and shook my hand and had a smile. Made me feel so comfortable and taken care of through the entire process. I don't normally write reviews but I genuinely couldn't recommend them enough.

They're VERY nice, good customer service!! I've had shoes repaired & alterations done, & I've been…read morepleased, so I always come back.

Shoe repair done quickly (5 days as promised ), quality workmanship, pleasant and cordial service…read moreand most of all at a price far lower than I expected! Everything you want from a business.

If I could deduct stars I would with this one. At first I was intrigued with their card system and…read morethought how innovative but then it was everything but that. One of the washers took my money and one of the ladies working at the time tried to assist me and we verified through my card history it double charged me and I only received one wash. The lady suggested I leave a note for the owners and they'd call me back and they never did. I went up there twice since then and was able to get a call back number which no one ever answered or texted me back. On top of poor customer service my card is still up there with at least $20 that I guess I'll never get back. ULTIMATELY THE WORST EXPERIENCE

We came here to wash our huge sleeping bags. I was so surprised that this place was amazing. Clean…read moreand modern. I did not feel like I was going to be shot like I feel sometimes at the laundromat closest to my house. The machines were clean and modern. As someone mentioned, you need to buy a card to load your money. No need to dig for 1,000,000 quarters. And it was less expensive than our normal rundown place.