No longer Widmers, now Tide and is horrible…read more They ruin suits. And the service is the worst. Bad attitude(s) and If you have tailored suits don't go within 100-yards of this or any Tide Dry Cleaners. And this is coming from a P&G stockholder. If I could give them a zero I would.

I went last week to have my one TSA uniform dry cleaned. They wanted to charge me $12.00 for one…read moreuniform shirt and $12.00 for one pair of uniform pants. I leave in CT. I bring all my dry cleaning to Mercury Cleaners on Granby Street. It's clear this establishment assumed I would drop $24.00 to dry clean one uniform, not this Chica. I would not refer anyone there.

Atlas lost the buttons on my vintage suit that can't be replaced! Don't trust them with anything…read moreyou care about!

We have been customers here for years! Great staff! Always greeted by name when we arrive Hugely…read morerecommend!

Customer service is horrible with the standard employees. The management is lovely! My experience…read moreover is a 3 don't care for the staff but like the manager. She was swift and took care of me.

If I could give Widmers Madison Road Cincinnati less than a 1 out of 5 I would!…read more Claimed they had me on a video asking for washable rugs to be dry cleaned. I didn't and they charged me for it. They were Ruggables/washable and that's what i ordered. I asked them to send me the video. They didn't! And i spoke to one of the Owners. Truly awful Dry Cleaners. December 2025.

I took my favorite dress shirt for laundry clean and lite starch. I was disappointed when I went to…read morepick it up and the collar was as dirty as it was when I brought it to them. I asked why seemingly no attempt was made to clean the collar and was told the collar was dirty from hanging in their store for the past 3 weeks. At that point I felt insulted by being told such a ridiculous reason for them not to have done their job. I've been taking my clothes to that location for at least 40 years, but these past 18 months the service has been poor.

Absolute nightmare of an experience from start to finish…read more First, the staff attempted to refuse my undergarments--at a wash-and-fold service--before reluctantly backing down and accepting them. Next was the ridiculous pricing: charging over $80 for a simple 16-pound load is complete highway robbery. The final straw was pickup. I was given only half of my order. When I returned to retrieve the rest, the employee first claimed she couldn't find my clothes. Once she finally located them, she had the audacity to accuse me of not paying. I was holding my paid receipt the entire time. Why would staff have released the first half of my order if it hadn't been paid for? Zero organization, terrible customer service, and extortionate prices. Do not waste your time or money here.

I took my Canada Goose coat here to be dry cleaned and it came back with water stains on it, along…read morewith some kind of brown stain. I immediately took the coat back to them and told them I would not be happy unless all of those stains were gone. They agreed to clean the coat again. A week later (and me always have to call them since they never called me when they said they would), they said that the coat is no longer wearable (so they destroyed it) and that they would be filing a claim. The coat was almost 2 years old and in excellent condition and when the claim came back, they only agreed to pay 50% of what I paid for it.

I came here once but will not be back the daughter was unprofessional and rude the mother notice…read moreand looked at her daughter and just gave me a smile.

Alterations , Prices are extremely high, staff is unprofessional and rude, would not recommend this…read moreservice

One of the cleaner places in the area - also all the machines are usually in good working…read morecondition. The staff when working are friendly and attentive. They offer a service where they wash your clothes for you. The parking is why I give this place 4 stars and also I wish it was open later.

Clean environment and friendly and helpful staff. Extra large dryers are a great option. Parking…read moreout front.

I agree with Dickie entirely. Terrible experience. I took…read moremy trench there because it reeked of smoke after spending an evening in Newport. $12 later it came back smelling the same, only more musty. The person doing the "cleaning" must be quite the smoker or they really are doing nothing at all to our clothes and just collecting money. DO NOT take your dry cleaning here.

Horrible, horrible, horrible. My wife dropped off some clothes last week and we picked them up…read moreMonday evening. The first thing she tells me when I get home is that the clothes smells like cigarette smoke. I'm thinking it's gotta be a mistake. I wish!!! Our clothes reeked of cigarette smoke; it's as if the person actually cleaning and pressing was covering his face with our clothes as he smoked. When I asked the dry cleaners about the smell, they acted as if it was my fault. Needless to say, we went our usual dry cleaners. DO NOT GO HERE!!

Clean. Fast. Great…read moreplace to trust with your fluff and fold laundry service.

Excellent service and they do an amazing job!!!! They are fast and efficient and work diligently…read moreto get your clothes/bedding etc back to u!!