Dr.Wei and his staff are phenomenal, from the smooth making of my appointment, the check in,…read moreintroduction to staff, to the doctor himself , the whole team made you feel comfortable. Highly recommend.

Allen Wei is truly a great endodontist! Everything about this experience was first class. I would…read moreknow, I'm a dentist myself.

Dr. Nagai and his staff are extraordinary. I dislike the dentist like most people. However I was in…read moredyer need of a root canal.... I was in pain. I was referred to dr nagai by my regular dentist. Best experience, I've ever encountered with it comes to going to the dentist. All my concerns were addressed. And they went above and beyond to make me extremely comfortable.... well as comfortable as you be, when getting a root canal. I highly recommend Dr.Nagai and his staff. You will not be disappointed.

Without a doubt, one of the most pleasant experiences I've ever had at the dentist. Mind you, I…read morecame to Dr. Sugita for a ROOT CANAL! It was my first time coming to this dental office, which is located in a newer medical building attached to Sharp Hospital. Everything from social distance markings on the elevator floors to the receptionist wearing a mask, made me feel comfortable but I was still nervous as hell. Most people: "I don't like going to the dentist but Me: I have anxiety and a true fear of the dentist and needles, etc, that causes me to be nervous wreck the moment I even think about going, let alone actually sitting in the dentist chair. My ROOT CANAL experience. Dr. Sugita was AMAZING. I usually wear headphones with volume up so I can't hear anything. Dr. Sugita's calm voice and the methodical way he requested the next tool he needed was soothing and actually calmed me down. I'm not exaggerating this, but I DID NOT FEEL A THING! Not even the initial shot of novocaine, not the ones after. I usually feel everything and while the pain isn't much, it's the thought of the needle that gets me. The Doctor and his assistant were efficient and I was done in no time at all. In short, I HIGHLY RECOMMEND DR. SUGITA

I just saw Dr Jack Pawlak this morning 12/3/25 for a consult/evaluation and I just have to say this…read moreman is a seasoned, knowledgable professional and quite a character ~ AKA chair side manor. After a CT scan Dr Pawlak and his assistant Eilene, pointed out the fine details of the CT scan and thoroughly explained what I was looking at. Emily, in reception was very warm and welcoming. If it's root canal you need come see these people.

I would give ZERO stars if I could! Scheduling an appointment was difficult b/c the receptionist…read morecan hardly speak English! We finally got an appointment scheduled only to show up & for the Dr. to cancel without even contacting us to let us know! What a JOKE! GET RID OF THE RECEPTION! FIND SOMEONE THAT SPEAKS ENGLISH!

Everyone is so very helpful and they get your chart together quickly and efficiently. The dentist…read moreare awesome and will be going back for a very long time. Thanks for being so kind.

Came to Trinity Family for a checkup and discovered that I needed some work done. The staff was…read morevery friendly and made me feel comfortable and made sure I understood what was needed to be done. Everything went smoothly and I am very satisfied with the service and results. Very grateful to the staff for the service and excellent customer care.

AMAZING! This is…read morethe best word I can use! Dr Gray is the most pleasant and considerate dentist I have ever met. His team from the dental hygienists to the specialty staff including Carla and Betty and all of the wonderful people that work there are so calming and make you feel like you are truly the only patient they have in the office that day. Dr Gray has been our dentist for many many years and then we needed more extensive work done. Our son needed implants and he treated him like he was his own son. It was so reassuring. Then i needed some work done and recognizing I have a very low tolerance for pain the team educated me on sedation and it was the perfect solution for me. Dr Gray even texts you in the evening of your procedure to see how you are feeling - what a great customer service from a dentist. And to tell you they have the best front office person does not seem enough. Robert is so friendly and always has a smile on his face. He recognizes everyone when they walk in the door and says hello by their name. So wonderful! If you need a dentist for a child to grandma, Dr. Gray and his team are there for you. They truly make going to the dentist the best it can possibly be. It is the "little" things like coffee and water in the lobby to the toothbrush package when you leave to the hugs when you are down or scared - they have it all. Thank you team for being the absolute best. They are now a part of our extended family although they may not know that yet. Lol. We will never go anywhere else.

I was with Dr. Gray for about 17 years.I had come to him after a string of bad dentists.It was a…read morefantastic experience.Until Espire got into the picture.I have Ehlers Danlos, so he'd done extensive work on my teeth. Good work.Love the staff. More recently, I went in for a check up and had he said the rear, upper molar had to be removed.It wasn't giving me an issue.He said it was pretty loose.it didn't feel loose and no nerve issues. Nothing.I trusted him. I let him know I had surgery the day after next. He said that was fine. I was leery, but he said it wouldn't be a problem.I had waited 3 months for the surgery date and was in pain,I didn't want to screw it up. For 45 minutes he worked away at it.I had a migraine that would not stop.I hadn't had 1 in years.He was upset bc he was behind on schedule.He stopped & went 2 c other patients then came back and gave me more shots.He'd been trying to rush through it, so that meant less pain shots,I was making a lot of noise.I'd never felt pain on any of the other root canals he'd given me.He was stressed.He'd said something to his assistant about how it had been 45m & had a stressed tone.It wasn't very caring about how I was feeling under the drill. I had tears coming down my cheeks,I had 2 keep demanding more numbing shots, something I'd never had to do before. I was in so much pain.That tooth had been solid-that's why it took so long to come out. I was going into surgery in something like 30 hrs, so I wouldn't be able to get any dental surgery done for a while because I had to be off my knee replacement for months. Knowing that, he should have just not done anything at all. It was not hurting. So I left with a deep,wide-open hole in my gum. Went home, took migraine medication and went to sleep. Next day the migraine was still pounding and my face hurt.I kept the lights out and stayed in bed. My husband made me soup for dinner and I went back to sleep. I'd been in so much pain before and in the morning. We got up at 3:30 to arrive at 5:45 preop. I didn't put on makeup and was too frantic to even look in a mirror.It was still dark when we left. The doctor dropped in to see me before surgery.He asked if everything was okay at home.I didn't understand what he was talking about. My hair covers my eye over right cheek (under Gray had been working on my tooth), the device 2 keep mouth open was pinching pretty bad.I let him know, but nothing changed.It was so unlike any treatment I'd received before from Dr. Gray, who was always asking if I was comfortable. The surgeon explained I had a black eye. I was shocked and explained I had tooth surgery.I went to look in a mirror,it was angry green, blue and black. My mouth was hurting a great deal, not ideal for surgery.I shouldn't have had the tooth removed with a major surgery right on top of it. I had a huge gaping hole in my moth for many months, having to clean out the food that got in. That tooth should have never come out. Espire, a company that sends spam to any patient who has an email-do not give them an email!I had to keep calling them and telling the office to remove my email every month.It's all about marketing & getting you back in the chair w/Espire.I loathed the birthday/holiday notices they kept sending to my family-why do we care (that not even Dr. Gray, but Espire wishes us a happy birthday?). They were sending my 81-year-old mother notices - my mother had major work done on her teeth with Dr. Gray. It was tens of thousands of dollars and she was so happy with the result.She was thrilled with Dr. Gray. I received a refund that they had overcharged her after her death. Unfortunately, Dr. Gray's office has always had an issue with overcharging and I had to keep following up to get money back, they'd always say it was the insurance company.I'd have to pull the insurance company into it to get the money back.I always spent more time trying to get money back than time in the chair.It was frustrating.But, Dr. Gray was worth it. I spoke with someone who knows about Espire who says they increase the number of patients (one of the draws of belonging to the network is they have a ton of $ to put into Internet advertising, but Espire gets a lot of $).I think the relationship encourages a quota-like system. I trusted Dr. Gray.I never had that tooth replaced because I just can't go through finding another dentist at this time,though my jaw still hurts. Personally,I believe this happened because of their affiliation with Espire.It was busier than I ever saw. Seats full, lobby busy.No time to take time.I'd never seen him so stressed.When I do find another dentist, it won't be with an office affiliated with Espire.

My 92-year-old mom has been coming here for years. Their staff is amazing the minute you enter the…read moreoffice. Check-in is easy and you're greeted with a smile, a sitcom on the waiting room TV and coffee (if you want it). As good as the initial experience is, the service inside is even better. They're competent and kind, something you would want for anyone (especially an elderly parent). Recently, Alicia patiently listened to me describe my mom's complaints and then took the time to look and re-look at the problem area. She even did an x-ray to make sure nothing was up with nearby tooth. If you need dental work, I recommend New Day!

Dr. Zarzuela is AMAZING! I feel very blessed to have found him and his very talented team…read moreToday I came to install new crown to my new implant at lower yaw everything went perfect then Dr Zarzuela found the upper implant crown got loose he try to tight it back but the screws is broken Dr Zarzuela is patiently takes time to fix that, Dr. Zarzuela has constantly gone above and beyond to work on my teeth. Dr. Zarzuela is a fantastic dentist!! I would highly recommend Dr. Zarzuela

If I could give more stars I would. Finding a quality dentist has been a struggle! Grossmont…read moredental group got me in quick.they accept my delta care USA. Dr. Kruger and Matt Feeny were fantastic. I had a lot of work done and was expecting much more pain!!!!thank you

Once again I am waiting be see. My appointment was rescheduled for today and I have been waiting 30…read moreminutes to be called back..,.,,would not recommend this place of business to Anyone

The front office staff is unprofessional, rude, and they make assumptions about your coverage…read morewithout even looking into your plan. They are going to run this place into the ground. Two visits ago, when I was checking out, the black lady was on an active FaceTime phone call and she ended up confusing me twice with two different people. She ended up wrongfully charging me once and almost did it a second time because she was too busy on her phone. That is after I told her multiple times what my name was. That is extremely unprofessional of her to be on her phone when she is talking to a client. My last cleaning a few weeks ago on a Thursday, I inquired about a night guard at the front desk. She immediately said no, I do not have any coverage for that. She didn't even bother looking into my plan or calling Delta Dental. She just assumed I didn't. I ended up calling them myself later that day and they said I did in fact have that coverage. The conversation took 10 minutes. I called the office back that day and said I just spoke to the insurance and I did have the benefit. I was told I would get a call back. No call on Friday so I called them back on Monday and they made no progress. They then told me it would be a few days till they get back to me. What? I just verified it within 10 minutes on the phone. These people are an absolute joke. I have since taken my business elsewhere.

I needed to find a new dentist so I made an appointment at La Mesa Hills Dentistry. It's located in…read morea converted single family dwelling so street-only parking is difficult. The xrays and cleaning went well, except that I asked for numbing gel to cut the discomfort and was told they charge $25 extra for that. My previous dentist didn't charge for it at all. I was told I needed a crown so made the appointment to return. Got a reminder by text, fine, I get those all the time. The day before the appointment I got another text. This one said if I didn't confirm my appointment by replying to that text, they would just cancel my appointment. I've seen hundreds of medical and dental practitioners in my lifetime and none of them have had such a policy. I am a busy person and don't have time to respond to texts unnecessarily. And to me that was not necessary. When I make an appointment, that IS my confirmation that I will attend. It may save them from no-show appointments but it's disrespectful of my time, and I'm the paying patient. And what if my phone is dead or I happen to not see the text? Then I show up for my appointment and find it was canceled? I don't need that kind of stress added to my already stressful life, so I canceled the appointment and will try my luck at Point Loma Family Dentist.

My wife found this place, and they always take care of us. Plus, they are always on top of the cost…read moreestimates with our insurance. Chipped a tooth not too long ago and they were able to get me in and out rather quickly.

I was a patient of Dr. Ahwal's for twenty years. I recently moved out of state and am hoping to…read morefind another dentist with the same qualifications, professionalism, attention to detail, kindness and compassion as Dr. Ahwal. He was communicative and always went the extra mile. I would say the same about his wonderful staff and competent and meticulous dental hygienists. Thank you Parkway Dental - I'm still smiling :)