My 92-year-old mom has been coming here for years. Their staff is amazing the minute you enter the office. Check-in is easy and you're greeted with a smile, a sitcom on the waiting room TV and coffee (if you want it). As good as the initial experience is, the service inside is even better. They're competent and kind, something you would want for anyone (especially an elderly parent). Recently, Alicia patiently listened to me describe my mom's complaints and then took the time to look and re-look at the problem area. She even did an x-ray to make sure nothing was up with nearby tooth. If you need dental work, I recommend New Day! read more

Dr. Zarzuela is AMAZING! I feel very blessed to have found him and his very talented team Today I came to install new crown to my new implant at lower yaw everything went perfect then Dr Zarzuela found the upper implant crown got loose he try to tight it back but the screws is broken Dr Zarzuela is patiently takes time to fix that, Dr. Zarzuela has constantly gone above and beyond to work on my teeth. Dr. Zarzuela is a fantastic dentist!! I would highly recommend Dr. Zarzuela read more

They got me in immediately after I broke a tooth, unfortunately my insurance came through and didn't cover their office but I was treated so kindly. The dentist I had was a female and she was so nice and comforting re assuring me that my dental care in the past didn't matter and We'd more forward and work on better care. I'd go back if my insurance covered them. read more

Finding New Day Smile has truly been heaven-sent. After a terrible experience at another dental office, I developed a real fear of going to the dentist and avoided appointments for years. From the moment I walked in, every single person on the team made me feel completely comfortable, cared for, and at ease. The dentists are exceptional--professional, honest, and genuinely compassionate. They clearly care about their patients and make every visit comfortable. Appointments never feel rushed; they take the time to answer questions thoroughly and explain everything in a way that's easy to understand. A place that used to be a great source of anxiety for me is now very manageable. Because I had avoided the dentist for so long, I had a lot of dental work to catch up on, which felt overwhelming and, honestly, very scary. I want to give a special thank you to Monica, the insurance coordinator at New Day Smile, who made the entire process so much easier. She helped me navigate my insurance, maximize my benefits, and explore all available payment options, taking a huge weight off my shoulders. Monica is not only incredibly knowledgeable but also warm, friendly, and reassuring--she made me feel confident that everything would be manageable and okay. I can't recommend New Day Smile enough! They've completely transformed my experience with dental care and made a place that once caused me so much fear into one I trust and feel comfortable in. read more

Everyone in the office is friendly and really make you feel comfortable. My experience with New Day has been great! I was walked through every step of the process and really felt as ease. I also worked with Carmen who was a ton of help and very sweet! read more

The best dental experience I've had, everyone at the office is very professional and kind! Additionally, the quality of their work is exceptional. I highly recommend this office for great treatment and an overall pleasant experience. read more

I had a good experience at this office beginning with the customer service at the front desk, especially with the staff Vivian. To me it's really important that I am seeing on time. The office is clean and that everyone is welcoming. I would recommend this office for your dental work. read more

Since coming to this new dentist for my Mother, she has loved this place every one is so nice and professional and they treat you wirh respect and listen to your needs and especially Viviana in the front desk because she is the first impression you get on how all of the associates are. We don't even have to register because she knows us She is an asset to your company read more

I am in a program in S,D. It was difficult finding a dentist in network BUzt I called here & got the best care From day one I was out of network went in to everyone so accommodating I was only getting a top piece next year I was doing the bottom implants So they are making $ still had to clean, bond and what not something is always found,. Got my quotes signed and waited 2 months after numerous texts and calls to them saying {I'm with someone can I call U back - no return call- thank goodness for a trail on your cell phone .., Got that call Monday - I even put off my visit home but it doesn't matter I'm ready even got the $ in full cash ... I have a hard time getting a ?? finally by text got my appointment .. Monica sends me what they submitted to my insurance ... Mind U They wrote on my quote OUT of Network patient consents to insurance ALL $ was to be sent to the dentist NEVER ME .... There quotes are now almost 3x the amount they gave me and they want that $ ... Nothing else can't get anyone on the phone ... I really cannot get over not ever a return call .. Numerous text call your insurance.., Like I said next year I was getting the bottom implant Sorry U gave me the cost I signed but shame on me .. and waiting Treat all your patienrs like Day One !! I was so excited to finally get this appointment get a NEW top piece there still, making $ .. plus some Advertised as good prices NEVER did I have a dentist 2 months later give me a quote ... almost 3x No Monica nothing is complementary I have to pay for those ex-rays, it certainly was Not $ goes to me please review what I signed I did speak to my insurance. Thanks for not calling me If I can't trust this office/dentist I can't .... All these reviews 5* all implants sorry I couldn't do it this year sadly ... I would Not recommend if your Not ready to spend thousands of dollars ... read more

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I received excellent dental work from beginning to end. I would highly recommend to my friends and family.

I had such a great experience here. Monica was so wonderful and made me feel so welcomed!!

I'm so very grateful and pleased with my implants. I now have a great, natural looking smile! The process and treatment I've received since 2020 continues to be outstanding! I no longer dread dental appointments and feel safe and well cared for during each treatment. It's evident Rudy and of course, Dr Valadez, are at the top of their fields and truly dedicated to their patients. I also appreciate their commitment to encouraging and assisting patients in maintaining good oral hygiene and health, in addition to providing the most natural looking implants. Glory to God and thank you New Day Smile! read more

staff is friendly and so welcoming. I want to thank Nancy, supervisor at New Day Smile for the recommendation. I have been coming here for two years and staff has always been professional and personable. From the the front desk to the dentist assistants, doctor and hygienist. I am very happy with Stacey and the whole staff at New Day smile! read more

They are the best, I almost went to another, but remembered how Javier took care of me a few years earlier. They are the best. read more

I would start by saying they have a very clean and modern office. I know some people come from hundreds of miles away, but it was less than a mile from my house. Furthermore, they offer a free exam and consultation that includes a Comprehensive Assessment. After checking in, one of their staff members will take you to their imaging area where you'll receive x-rays and 3D panoramic imaging. Dr Javier Valdez or Dr David Bonanno will conduct a thorough exam and explain their findings with all your treatment options. It's valued at $1,200.00! I don't believe any other oral surgeon offers this treatment. New Day Smile offers PROSTHETICS and IMPLANTS!!! Being that you need them both, and being that you want quality in both of them, you might as well do them here because they are great at both of them. New Day Smile also offers an insurance team that reaches out to your insurance company that makes sure that financing implants is affordable, including personal like Vivian and Stacy. I am seriously considering that I will get my implants at New Day Smile. I was finding it hard to find both an oral surgeon and dentist who both worked together and who both had good quality. I got lots of recommendations about this place, everyone had good things to say about their experiences. I can see why. Although expensive, the place offers quality implants for sure. I give them FIVE STARS!!! Thank you, Dr Valdez and Dr Bonanno!!! read more

Beautiful office most everyone very nice. Then you get to financial office. Yes folks careful of hippa violations. Stacey daughter of founder, is very pushy. Would not take medicare, said they were the lowest of low. Wanted to have get cosigner. Percededto pull up profile of my friends that referred me. There credit is excellent have them cosign for you. Had a raging bacteria infection at time of appt. Said I will think about it. Four days later called back to say antibiotics not working can I get another script. Front desk made me appt for Monday, it was Friday. 2 hours later I receive a call from financial manager she heard the call to the desk that I was still I pain. Told me antibiotics are not going to help, unless I went thru with the full procedure. She then asked if I got cosigner from my friends. She said she was canceling my appt because antibiotics were not going to help me. I needed 4 teeth pulled and a bone graph. It is illegal to show someone else's portfolio and fiance report. Pushy and irresponsible . Found another dentist were willing to work with me. Will take my Medicare. Oh btw did not need a bone graph!! read more

We came to Great Smile Dental Group because my husband had a very bad toothache upon arrival we were greeted my husband had to fill out some form online it took a few to complete. What surprised me was that the dentist came out to introduce herself and gave us a tour of the dental office. The quality of care was excellent every step was explained to us. We will be keeping these dental office for our dental care read more

This review is about the dental side of the house. So I didn't get to se Dr. Valades, to do my crown work. The younger dentist was the one. Like I said before more practice in placing shots. The jabs were rough, and the shot sights are still sore. The Dental tech that worked the chair side, Brillant. If she isn't a Dentist already send her to school. The temp crown was not just install to last, it perfect fit for the 3 weeks it was in my mouth! Props to her. When I arrived back three weeks later I have to change my appointment because if testing I had to do as UCSD. So 1530 rolls around, I arrive at 1515, and taken in by some one I never had before. She just seemed nervous. I chair up, and she explains she take the temp off. Well 25 mins later the temp crown seal was broken, but still stuck on. 20 mins later a senior tech comes in to rescue the dental student. It took her 10 mins of work. She had an annoyed chair side attitude. It's afternoon time we will give her that. I ask where the Orginal tech was she did a perfect job. That really got under her skin! Oh well to bad up your skills craft game to be in the 1% because that day both of them didn't touch .5% the temp crown was off, and my live post nerves vibing the tech dentist arrives to save the day, and install the new crown. As of 10/23 1523 her perfect work is shining thru. Give that Dental Tech a raise & send her to dental school. With this hiccups this is still the best practice in San Diego County! read more

If you're currently receiving dental care from New Day Smile, I strongly recommend considering a thorough audit of your account with them. My experience with them has raised several red flags, and I want to warn others about their potential financial mishandling. Back in 2019, they collected money from me and my insurance company. It turns out I overpaid by $2,200, and they never informed me of this financial oversight on their end. It wasn't until I inquired about dental implants in October 2023--which they initially quoted at $40,000--that I learned I had a credit on my account. I've since contacted their finance department multiple times by phone and email to resolve the issue. Their finance manager responded to me on July 16, 2024, claiming she hadn't received any of my previous emails, which is hard to believe, as I always ensure my emails are correct using the good old-fashioned method of copy and paste. Here's the email from the Finance Manager, dated 07/16/2024 at 8:14 AM: "Who are you sending emails to? This is the first one I have gotten. I will check your account as soon as I get in and take care of it. I apologize that your requests were not taken care of. I assume no one received the emails. We wouldn't just ignore something like this." Fast forward to October 7, 2024, and I still haven't received my refund. Despite their claims that they wouldn't "ignore something like this," they clearly are. Additionally, when I used part of the credit for further treatment, I was treated poorly by Dr. Valadez. It was clear he was not happy about me using that credit unless I was prepared to spend $40,000 for implants, which was later reduced to a $20,000 quote. During my last visit, after he performed a tooth extraction, his behavior was unsettling. He seemed visibly upset that I was using the credit and became verbally aggressive when I asked questions about potential dental implants since I have a lot of bone loss. Instead of addressing my concerns, he aggressively grabbed the X-rays, pointed at my jaw on the X-ray, and repeatedly said in a demanding tone, "WHAT'S THAT? WHAT'S THAT RIGHT THERE?" His tone was condescending, and the entire experience was unsettling. Given the way I've been treated, I have serious concerns about their ethical practices. There's no way I'm trusting them with $20,000 to $40,000 of my money, let alone undergoing anesthesia in their care. It's a shame they lost thousands of dollars all because they won't cut a $1,749 check. If they've mishandled my account this way, who knows what else they're capable of? Be cautious if you're dealing with this office, and ask for an audit of your account. read more

Robert Gonzales New Day Smile did a fantastic job on taking care of me and my new dental bridge. They were extremely helpful with information about the type of quality of their approach and products they use to provide high end care . Lenny's the hygienist is so good at her job, so informative about the procedure every step of the way. New day smile also helps with financial side, giving you information that helps you make the right decision for your situation. I highly recommend New Day Smile read more

I do not know how to thank Dr. V and his entire staff from dental assistants to the office staff for what they did for me and gave me back in my life. I ruined my teeth in my 20's and lived with bad teeth and partials for most of my life. Then I did my research on full mouth hybrid implants. I didn't know if I was a candidate for them. I went to a couple places and made my decision to have Dr. Valdez do my surgeries and implants. This was the ONE defining moment in my life when I knew I made the right decision to have this man we patients call Dr. V be the one to give me back my life in so many many ways. I love this place and these employees. Thank you Thank you Thank you. Come get your "New Day Smile" folks..... read more

New Day Smile - New Day Smile!!!! - Cosmetic Dentists Near Me - La Mesa, California

As a long time patient of New Day Smile (even when Dr Feffer had the practice), I have had fantastic experiences with the most professional dental staff -- Dr. Valadez, Elena, Lara, Nancy and the entire front office team. Their level of down-to-earth care and professionalism shine through at each one of my visits for cleanings and any other dental work. If I could give 10 stars, this team earns and deserves every one! read more

Once again,possibly 90 minutes after arriving, my procedure began and was completed, just want to give KUDOS to the Business Etiquette utilized regarding how patients (myself among others) are treated from offering beverages such as coffee to cold water combined with satisfying results...Thanks Dr.Valadez & Team, sincerely V.L.SWAIN read more

New Day Smile - Doctors name plate says all one needs to know concerning RESULTS concerning question's. That said,the work done by Dr.Valdez is AOK - Cosmetic Dentists Near Me - La Mesa, California

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This group is a 10+ for sure. Where do I being. This group is amazing. They did full mouth denture hybrid implants on my husband, myself and a friend and I will recommend them to anyone who needs the best dental group in San Diego. They will be our dental group for life. I just had my surgery today and I feel so much better then when I went in to the office. They removed 14 teeth with severe decay and infection that has caused me so much pain for a long time. I lived on Tylenol 3 times a day for two years. I went to another dental group for those two years with failure after failure. So bad they had to give me a refund. Dr Valadez did all three surgeries. He is an amazing human being who loves what he does and I am thankful for him. His bed side manor is kind, caring, humble and he is committed to our dental health. They also do general dentistry. Thank you His associates Dr Rivera and Dr. Ivey have amazing talent. True artists of dentistry again I am thankful for them. Thank you Stacy their office manager did the best in assisting us with arrangements for insurance and financing and coordinating appointments. She made me feel like I was the most important patient as she did with my husband and friend. Thank you Stacy. The rest of the team has excellent talent beyond compare. Watching them work is a joy. I don't know all of their names but I will in time. They are truly heaven sent to me, my family and friends. I know several of my friends who will be going to them. Please check them out with the free consultation they offer worth $1200. Dental Health is so important for your health and for me my smile is the key to my soul. It can make anyones day. All said, I say this with a sincere heart. Your turn for a new smile. read more

Extractions, bone graft, 4 implants, a partial and a bridge I began my treatment with Dr. Edgar Rivera at New Day Smile in Fall of 2021, after years of bad care of my teeth, sometimes because of financial limitations but a lot of the time because of bad professional advice. After meeting with Dr. Rivera for a consultation, he suggested that I could keep most of my natural teeth. That was my wish from the beginning. I'm almost at the end of my treatment, which has taken 9 months. I appreciate that Dr. Rivera was very attentive and not in a rush to get the job done, to make sure everything was done right. The results are fantastic and I could not be happier. Dr. Rivera handled my treatment from beginning to end. I feel great, and I feel that I got a new brother, someone that loves his job and the patients he cares for. I also want to thank Nancy, Becky and all the staff that work at New Day Smile. I highly recommend this place to anyone who is looking for outstanding dental work at a fair and reasonable price. Adail read more

Dr. Is very informative during and after your specific treatments. I was referred by the Veterans Administration and they didn't miss with this Community Care Provider! read more

Super clean and inviting office with the type of care that everyone should have . The staff is super friendly, accommodating and will do anything in their power to make you feel more comfortable. Dr. Valadez , Dr. Kieth , Becca , Viviana , Alysia and some other names that have slipped my mind , are some of the kindest people you will ever meet . If you're skeptical about dentists and are having a hard time choosing , look no further than New Day Smile . You will be in very good hands .... read more

Great team I've been going here for years. They're friendly professional and uncomfortable environment. Super nervous when I start treatment now I look forward to all follow-up visits. read more

I have been coming to this practice for over 40 years, starting with Howard Feiffer DDS. When Howie retired I was not sure if I was going to continue with the new practice as I am very dental skittish and was not sure if the new dentists would be able to accommodate me. I am soo glad that I stayed with this practice! Most recently I was seen by Dr. Rivera. He and his assistant, Alicia, were the best-very gentle and relaxed which decreased my anxiety. I would not hesitate to be seen by Dr. Rivera in the future. Front office staff, Cheryl and Vivian, are helpful and friendly and hygienist, Lara, does a great job cleaning teeth! For anyone looking for a new dentist check out New Day Smile! read more

If you see this dentist make sure you pay attention because they certainly are not . There is no communication with the techs and dentist and nobody really knows what's going on in this office. I'm only there because my insurance is honored there . The finance manager will also shame you if you can't afford a monthly payment and tell you she's doing you a favor with no interest but it turns out every dentist in lamesa will do the same . Do yo self a favor and go somewhere else . read more

I was looking for a new dentist after a horrific experience at Hillcrest Dental Centre and a friend recommended Dr. Valadez. I had an excellent experience from the exam to the procedure. Dr Valadez recommended a few options from cavity fillings to root canals to new crowns. If you've ever had a cavity underneath a crown you know they can't detect if the tooth needs a simple cavity filling to being salvaged until they remove the crown and take a further look. Luckily I just needed a root canal and new crown. I suffer from dental anxiety & the entire staff went above and beyond what's expected of them. They even put me in my own room for the procedure so I would feel comfortable. Most recently I had my annual exam, tooth cleaning and X-rays. I go back next week to get another tooth worked on and I am not nervous at all because I know I'll be in good hands. read more

I waited a week for an appointment to be seen for a toothache which was the earliest they could provide. After X-rays and a 10 minute consultation I was told to get further help from another specialist. I opted to have the tooth pulled - too much bone loss and gum disease to save it. Not once was I offered a prescription for an antibiotic or something for pain. Just go back into the world with a toothache and deal with it on my own. I am not pleased with the service and little to no help. And I had to make another appointment to have the tooth pulled - a molar - at the rate of over $600 to pull it. read more

They used to be amazing. They still have a great doctor Peter Ivey, he's fantastic. Stacy and the rest of the staff are amazing! I miss Dr Feffer and they let another one of their fantastic doctors go when the new owner took over and he wasn't a "good match" for the young salesmanship approach they are taking. I had a bad experience when I brought my wife in last. The new dentist threw a tantrum when I asked for a second opinion. Very unprofessional. Your mileage may vary. read more

I have been going to this Dentlist office for a long time. Cheryl the office manager is always professional, polite, and I can count on her getting me the help I need when I need it the most. With an office manager so wonderful like her it's no wonder this dentist office continues to do so well. Thank you read more

Are the results to their labor work as double-standard, as the double-standards ARE TO THE RESULTS of (a) calling them before the Posted Business Hours have actually ended. I called past 4:30pm, but before 4:46pm, but only get an answering machine that claim of "CLOSED" within its stating. In why I verified the business hours online. Before I called, I got 3 documented phone calls from them; the first 2 were hang-ups as the last of the 3 was an actual message they then chose to leave. In why not wanting to say anything on the first 2, RATHER just THROWING DOWN THE PHONE. On the message left, the sound was barely hearable w/o latering the sound from answering machine -- which I found no value to labor of. Via lack of sound tone quality, it was only Fluctuating. TO ME this is all a representation of what loss quality of work they will perform of chosen patient. read more

I received multiple estimates and consultations regarding my messed up teeth and was overwhelmed by the procedures involved and the expense. New Day Smile and Dr. Valadez gave me additional options that were cost effective and I didn't feel the pressure to get implants, unlike the other dentists. Although implants would be ideal, I would need a bone graft and sinus lift because I'm missing bone in the area where the implants would go, and it's not covered under any of my insurances and super expensive. Cynthia in Billing & Treatment, broke down my out-of-pocket costs quickly and got approval from my dental insurance quickly. The last dentist I saw about this was in August 2018 and I am still waiting for coverage feedback from my insurance company because the other dentist hasn't submitted additional information the insurance company needed. So far, the office experience with New Day Smile has been stellar, the wait time was less than 5 minutes for my appointments, I'm already on the road to getting my smile fixed in the next 5 days. So far I've only had the free consultation, so they haven't done the work on my teeth yet, but I imagine everything will go just as well as the others who have reviewed his work. If something doesnt go right with my bridges, I will be sure to update my review. Wish me luck! UPDATE: Its been about a month since my first visit and now my smile is complete and I'm so happy! Instead of implants, I got 2 bridges and a partial denture where I'm missing teeth. Initially I wanted super bright white caps on the bridges since they would be across the front of my mouth, I thought it would look great. Dr. Valadez suggested I stick with a more natural shade and Im so glad I did. Can you imagine me at 65 years old, with bright white "chicklets" for teeth across the front top of my mouth, but my natural teeth along the sides and bottom are naturally darker (which happens as you age)..... I'd have to constantly whiten my real teeth so they match my bridge, or else my smile would look ridiculous. Forget that and no thank you! Everything about the process was great. They are friendly, professional, timely, and their billing was straight forward and Cynthia helped me figure my out of pocket costs per calendar year, so I'd know what to plan for. I cant say enough good things about them. I highly recommend them and I posted a pic of my before and after so you can see for yourself! read more

New Day Smile - Here is my before (bottom) and after (top)! Im so happy! - Cosmetic Dentists Near Me - La Mesa, California

Since day one I've been nothing but super excited with all of the work that Dr Javier Valadez has done!! I struggled with eating certain things because of the gaps in my teeth and had Lower self esteem and confidence as a professional motivator & fitness professional !! Being in front of people every day, one wants to feel super confident... and he's helped me to just build on the confidence that was already there! Now....I love the smile I see in the mirror every morning! Thank you to Dr Valadez and his amazing team! I am truly grateful!! read more

New Day Smile - Since day one I've been nothing but super excited with all of the work that Dr Javier Valadez has done!! - Cosmetic Dentists Near Me - La Mesa, California

This is the worst place I have gone to for my dentures! Beware, their offer for a panoramic X-ray, CT scan and evaluation is a scam to get you in their office. I drove from Oceanside to La Mesa specifically for Mini Dental Implants on my upper dentures as my previous Dentist in oceanside after 2 phone conversations with them about the Mini Dental Implants to make sure they understood what I was looking for (I already have them on my lower dentures) Cheryl & Stacey both assured me they did them all the time, "sometimes 5 a day". When I got there there were rows of dental chairs (like a check out stand at the grocery-NO PRIVACY) I was seen by a very young dental assistant they did the scan & x-ray and then I was told I wasn't a candidate by another Intern Dentist (who looked like an assistant) and when I showed her my implants on the bottom she said: "Oh, we don't do those"... they only do the large four permanent implants) I explained what I needed and she was oblivious. I ask for a copy of my x-ray & scan and after arguing they agreed to send it to me via email (x-ray only for $25) with an action plan and I was going to go back and see one of the Dentists advertised on their website after 10 days and 5 phone calls before the scheduled appointment, I called again and informed Cheryl that unless I had an action plan and x-ray I wasn't driving out there again, she assured me I would have it before the appointment. I still have not received anything from them, Cheryl lied to me when I called them again before my appointment and said we we going to discuss it when I came for my appointment, I didn't drive 2-1/2 hours again to be seen by an intern and a dental assistant and/or receptionist that lied to me. I asked to speak to the owner of the practice who has never given me the courtesy of a call-BEWARE it is a scam! read more

Dr. Valadez and his staff gave me the courage to complete the dental work that I needed, which means I am healthier now! I found all of the staff to be friendly yet very professional. This is an extremely well-run and efficient office. The technology used was truly amazing. I have my smile back now, and I can highly recommend this dental practice. read more

As a senior (70 yrs), I have significant amount of dental work & hardware - implants, crowns and caps - that requires specialize oral hygienic care. Choosing and maintaining a competent oral hygienist is paramount. I have been a patient with tenured New Day Smile staff since 2011. Recently I had some alignments and corrective maintenance that required the old timers {Rebecca, Laura, Vivian and Cheryl} to 'roll their sleeves', take the 'bull by the horn', and back their work! No problem! The ladies have been working as a team for some time and I always receive the same professional care and even got a friendly hug! For oral comfort or oral cosmetics, I recommend New Day Smile. read more