I went in a nervous mom as my son went under for the first time with anesthesia to get dental work…read moredone. When I say they provided such comfort and excellent care, I feel like it's an understatment. They were attentive, provided updates throughout the procedure, and helped with everything leading up to just getting back to my car to leave. What an awesome team!!!

Front office staff are ok. Not seen at time of appointment,…read morelooks like double booking for cleanings. Hygienist is great and makes kids feel comfortable.

So far, this is the best dental office we've been to for the kids! The staff is friendly, honest,…read moregentle, and affordable. We had a hard time finding the right dentist because other offices were charging ridiculous prices and recommending unnecessary treatments. We even got completely different quotes from different places, which made us skeptical. Then we found Dr. Gire -- he was extremely helpful, transparent, and reassuring. The kids' teeth are healthy, and they actually look forward to their visits now! The office is very kid-friendly, and the kids love that they get a balloon at the end of their appointment.

My daughter came in for her first appointment 6 weeks ago after complaining of tooth pain. They…read morescheduled us for a consultation, where they did X-rays, and told us she had a cavity that needed a silver cap. We came in for the procedure and he assured us that thankfully all her other teeth looked great, and after we discussed with the dr how to prevent a small cavity from turning into something this severe. He stated that a routine cleaning every 6 months could make the difference in catching something before it becomes this bad to need such a painful procedure. We then made an appointment for a cleaning in 6 months and asked if there was any follow up for this procedure and we were told no. On Monday my daughter complained about tooth pain on the opposite side of her mouth, and so I called to make an appointment. On the phone I was told she needed to schedule a first consultation and when I stated we had already been seen 6 weeks ago, the receptionist stated the first consultation we had was only to X-ray the tooth that was in pain. I then asked how the Dr could have told us all the other teeth looked great if they hadn't done X-rays on any other teeth, she left the phone and came back and said the Dr stated it was just a visual check and that cavities just pop up. Very concerned, and confused I asked why we were not told that our first consultation was not a first consultation and why we were never told to make that appointment. She stated they have a third party call center that makes appointments and it was a admin error. Concerned for my 4 year old I stated that because of this admin error we were told her other teeth were okay through what we assumed was an Xray, and not a "visual check" and that if we had known this 6 weeks ago we would have made the appropriate first consultation appointment immediately to prevent further pain and damage. She will now have to have a more extensive work done because of this error, and so I asked what we could have done differently and I was told to talk to the dentist about my concerns at the appointment. I then came in for my appointment today, and was told to sit and wait in the waiting room full of clients. A woman then came out and very publicly told me that because of the phone call the Dr would no longer comfortable treating my 4 year old. I asked her why I was not called ahead of time to cancel the appointment and she stated she did. I received no such call or message to either number on file, and was humiliated in front of my children and the entire office and waiting room. Another admin error? Needless to say I am very concerned for how this was handled and how they chose to deal with what THEY described as their admin error. She could have pulled me aside privately, or called and left a message to cancel but instead chose to humiliate me for what was described to me as an admin error. If you care about your kids read the other 1 star reviews and take your kids somewhere else for goodness sake. I was recommended here by a friend and after hearing about this they are also cancelling their appointments.

I would like to start by saying how wonderful Dr. Fossett is and how friendly and welcoming his…read morestaff are. I have struggled for many years with dental problems and a fear of the dentist, and I honestly thought nothing could be done. I finally decided I couldn't let embarrassment stop me from getting the smile I wanted. My experience with Dr. Fossett has been absolutely great! He made me feel comfortable right away, took the time to listen to my concerns, and explained how we could make a plan to complete everything in stages--starting with the most important issues first. Now, I look and feel so much better, and all my worries have disappeared. If you're looking for a caring, understanding, and skilled dentist, you will not be disappointed with Dr. Fossett!

I went to see Dr. Fossett recently for some minor cosmetic work to fix some chipped teeth. I was…read moregreeted by very friendly staff, in a welcoming and clean office. Dr.Fossett saw me immediately and was very personable. He eloquently explained how the procedure was going to be done , and presented me with different options , with absolutely no unnecessary upsell with I really appreciated. He did an amazing job of color matching and contouring. My teeth looked good as new! He is very pleasant ,and cuts no corners, with attention to detail and making sure you are completely satisfied with the experience. Highly recommend!!

We have gone to Santee Children's Dentistry since my 16 year old was 3. My 7 year old is excited to…read morego to the dentist as well. Dr Hope is always so kind and attentive.

Honestly - look elsewhere for your children. I have been here several times with my children and…read moresomehow always feel like I am inconveniencing them by being there. Their waiting room is terrible, zero toys, a few plastic chairs - it is not a good environment for children to start out when they are nervous for the dentist. I went recently with my 2.5 and decided it would be my last visit with them - During the exam I was told by one of the female dentists (who was very rushy and unfriendly) that my 2.5 year old son had 4 cavities total, two of which required pulpectomys and that he should be fully sedated for his fillings. I was extremely uncomfortable with putting my young kid to sleep so I decided to consult a different dental office. The other dentist was patient and kind, he looked throughly at my son's teeth. He informed me that he only has 2 cavities and that they could be taken care of easily (no pulpectomy needed). I asked him if he needed to be sedated and he said, "absolutely not." He said he would never want to sedate a young kid for only 2 cavities, when they can easily be done in the office with laughing gas. I honestly feel like the dentist here was just trying to make extra money off me. Why sedate my child and do a full pulpectomy when he didn't need it?!? Do you research before you come here because you may be paying way more for unnecessary treatments.

It has been awhile since I have been to the dentist. So after getting my insurance in order, and…read morebooking an appointment I was more nervous than a long-tailed cat in a room full of rocking chairs. There was a lot of people in the waiting room and I can see why because when they take you back there are so many little exam rooms all equipped with dentistry type of dentist stuff. First appointment, x-rays and a quick scrap and polish of the teeth. Then the news... I needed a full mouth deep cleaning under gums, and two root canals. My Amazon wish list items would have to wait, and next week I would return to take care of the damage. The good - I got everything done in one day because a patient cancelled. The bad- They had to double numb my mouth. I couldn't tell if I was drooling or just imaging it. The ugly- If you have insurance, all the procedures are going to be expensive. I would prepare yourself, and if you have to finance it, look at the finance charges, and pick the 3 month if possible. In the end, the staff was great, the work was thorough, and my teeth are probably happier than I am. Sure, I left with half my face numb and my bank account needing a root canal of its own, but that's more a reality of dentistry than a reflection on the office. If you need dental work done and can handle a little sticker shock, these folks will take good care of you.

They were good at the beginning, doctor was nice. There's a fortune in old crockery on display. But…read moreovertime they pushed only absurdly expensive procedures. They showed little interest in working with my insurance company. They asked for cash and offered loans with ridiculous finance charges. After you join their club, which is extra. So they fail in every way for consumer protection. It's unfair to seniors or anyone on a budget. They could have just refused me outright and it would have saved me time dealing with the sales person.

I was looking for a dentist that took other insurances other than a PPO, I called, asked and book…read morean appointment immediately, I'm glad they were able to get me in for this month, I feel like a lot of dentists nowadays say there's no openings for weeks.

I've gotten multiple things done at east county family dentistry and I have been pleased with the…read morequality. Plus, all the workers are very nice people. Especially the two hygienists I've had, their tips have really helped me with my dental care. I've been to a lot of different dentist offices but I will return here.

I've been going to Dr. Brown's office for about 11 years now. The staff is always friendly,…read moreknowledgeable, and welcoming. Communication is excellent, and I always feel well taken care of when I'm there. They are also very helpful when it comes to scheduling appointments. I highly recommend this office.

I had great experience with Dr. Michael Brown, they are here in Santee, local and so friendly. I…read morewas called by the front desk lady Lannie, and she offered me an earlier appointment. They made me feel relaxed just by their awesome attitude, they had a most beatiful puppy there and they let me play with it! I had a routine check and cleaning done, the hygienist was so professional and kind, she explained the things she was doing, educated me on mouth care, and had good sense of humour too. Dr Brown walked me through the xrays and explained why or why not each tooth looked good or had potential problem. And no one pushed any extra services on me. They are very caring and professional.

I chipped my front tooth over the weekend. It was so conspicuous that it was embarrassing just…read moreopening my mouth. I've been a regular patient at Santee Smiles for 3+ years now, but have never had any cosmetic bonding done there. I called the office Monday morning and was given an appointment with Dr. Bach for that same morning. I was nervous about getting a front tooth bonded, and had never met Dr. Bach before. As usual, the office got me in right on time so that I had no need to wait to go back. As soon as I met Dr. Bach, she put me at ease. She was very confident that she could take care of my tooth, and that she would get it done in a short amount of time. She went beyond my expectations. She did such a beautiful job matching my tooth color and shaping my tooth. It truly looks as though nothing ever happened to it. She was so kind and concerned that I was pleased with the result. I highly recommend her for any kind of cosmetic procedure. She's an artist! I recommend Santee Smiles for anyone looking for a good dental experience. The doctors are so professional and personable. All of the staff are friendly and efficient at their jobs. I'm happy to have a dental office with doctors and staff who put patients first.

The care was professional and the space was clean and updated. They got the paperwork needed for my…read moreson's orthodontist to the clinic in a timely manner. They did keep pushing for unnecessary procedures that cost more for my teen son which I didn't like and is why we never returned. I had to ask them for the hidden out of pocket costs for those procedures rather than them being upfront that they were elective and out of pocket for our insurance.

They take advantage of military customers. The Navy sent my husband here for work before he…read moreretired. The billing department continually sent us the bill that was supposed to go to the Navy. When we got a collections letter, we called and they said don't worry about it and that they would send it to the Navy. We continued to get the bills until the second collections letter arrived and we just paid it to be done with it. This has been going on for over 6 months. For those who aren't familiar with military medical, they refer you out to civilian practices when they don't have capacity to get you in. All required medical care is covered by the military for Active Duty personnel. Since my husband was retiring, that's what the Navy did. It was a requirement for his discharge from Active Duty and in no way his responsibility to pay. It's really frustrating that this small business could not get their communication figured out, and now we have to try and get reimbursed $1,000 from the military.

Office Staff Super Nice! I needed an extraction and…read more Cleaning and 7 top Crowns The quality of care is excellent! I'm very happy to say I'd Highly recommend Santee Town Center Dental Group if you're looking for a Top Notch Dentist! Very Professional!

My kiddo showing off his new tongue. He got his tongue tie lasered. Everyone here is great. All the…read morestaff are amazing.

This is an amazing pediatric dental office! I have been so happy with the care they give. The front…read moreoffice is awesome about informing me of out of pocket cost and what my insurance is expected to cover. We see Dr. Ryan, and I trust his recommendations completely. He is patient and very kind to the kids, and he has always taken the time to answer my questions about treatment recommendations. My kids like going here, and the whole team consistently gives high quality care. Highly recommend!