I can't say enough good things about this place nowadays when every patient is just a number smile plus actually remembers exactly who we are when we come in we are not a number we are a person and our opinions and our experience matter and this dentistry office shows that!! They are always on time which means they don't double book for more money! They take medi-cal as well as other insurances so they don't discriminate against low income. Thank you smile plus for taking care of my kiddos ages 3-12! And making me feel comfortable leaving them in ur hands!!! read more

First time at this location. I used to go to the one in Miramesa but decided to give this location a try. The parking lot is very tiny and it's a one way direction. I arrived early to my appointment so I had to wait a bit to be seen. The admin was really nice when I checked in. Make sure you have your ID and insurance card on hand. They have a small waiting area with comfy chairs. You can smell the products the staff is using, it's very strong and they also have wall plug in scents. It can be overpowering if you sat near it. I thought it was a small place until they took me in for Xray and to be seen by the doctor. They have modern devices. The doctor is really nice and the staff too. They were light handed when looking into my mouth which I like. I have anxiety whenever I go to a dentist or doctor etc. They made me felt welcome. They do have a bathroom outside of the office, you'll just have to ask for the key. It's a pretty old building. read more

Smile R Us Dentistry - General Dentistry Near Me - El Cajon, California

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I've been searching for a good dentist to give me a good plan treatment for my mouth and finally on my fifth dentist office I found a great dentist! Dr.Matty is very professional and he does a great job! I'm very satisfied with the work he has done so far! As I still have a few more visits to go. 4 crowns and three teeth extractions that were broken! Plus I had a deep cleaning done. A job well done! Also the entire team from checking in to checking out are super friendly! I love this place . A great team! read more

Very good service. The front office was very helpful and accommodating. Dr. Matty is very gentle and took his time to explain everything clearly for me. I will definitely be bringing the rest of my family here. read more

I had a really good experience from this place! Dr.Wang really surprised me. Shes really good at what she does hands down also gives the best advice. I got my fillings done, crown, and a deep clean within a couple months. Front desk ladies are very helpful and make sure we get taken care of and never miss an appointment. I'll be back in 3 months for more maintenance. THANK YOU 5 read more

Worst experience ever at this office. A few years back, I got a crown here. Last year in August, it fell off. I came in and the dentist that was there told me I need a build up because there is nothing for the crown to hold onto, and that I would need a new crown due to the buildup (why didn't they do a buildup the first time I got the crown). Anyways, she starts doing the buildup without saying anything about paying. I asked because I am used to being told if I will owe something ahead of time. She said I don't need to pay because it wasn't right the first time and it is under warranty. Everything was fine and I left, planning to come get the permanent crown put on when it came in. Soon after, the guy who is at the front desk called me. He told me I need to pay for the crown, it wasn't under warranty. I told him the dentist said I didn't owe anything and it wasn't done right in the first place, I should have had a buildup done. He then tells me that lady doesn't even work there and I need to pay something because the crowns are expensive. I end up paying a lot of money, but he said it was discounted. I get the crown in August of last year. In January, it falls off. I am fed up with this place already so I go to another dentist. He xrays the crown and shows me how it doesn't even fit. He tells me I need a new crown that fits. I am in the middle of Invisalign treatment so that dentist recements it so I can finish off treatment. I have had to have it recemented four times since January. I am getting the new crown at the new dentist because I don't trust this place, and will have to pay out of pocket because insurance won't cover another crown when I just got one last year. A couple other things, it is always a different dentist. Also, one time I went and the dentist said I needed two fillings. I went back to get them and the dentist then (a different one) said I had no cavities and didn't need fillings. read more

I have been going here since I moved to EC. I love the doctors and the dental assistants that have been working on my teeth because they are very friendly and want to see my teeth taken care of and turn out straight. I miss the old receptionist staff like George but the new staff also seem very nice and accommodating. Can't wait to see the finished product with my teeth. read more

TERRIBLE customer service. We called as a new patient and scheduled an appointment. We had to contact our insurance to switch our provider to this dentist since we were assigned to a different dentist office. Our insurance said this dentist was not accepting new patients based on there portal but to contact the dentist to get approval for accepting new patients. When we called the dentist office the woman we spoke to was incredibly rude, she said if that's what the insurance was saying then they weren't excepting new patients. I said we just made an appointment with you as a new patient and received a text confirming our appointment! She said it was an admin day and she shouldn't even be answering the phone. I said could I please speak to a manager so I could figure out what to do and she said she was the manager and that she was just going to delete my appointment. Her attitude and tone was disrespectful and rude. How do you schedule an appointment for me as a new patient and then tell me if insurance says you're not accepting new patients you must not be, it's your office!! Insurance said it was just an easy fix and the dentist just had to call them to say they were ok to accept us. Terrible experience, glad we won't be going there. If that was the manager she has no customer service experience. read more

Jack Harouni You staff would have never known he was my foster child IF I WOULD NOT HAVE MENTIONED!!! THE FOSTER CARE FORMS ARE NOT AN ISSUE!!! I HAVE THOSE!!! MY CHILD HAS HISTORY AT THIS DENTAL OFFICE, IVE NEVER BEEN ASKED FOR MY PAPERWORK regarding him being my foster kid. Stop making excuses for your rude staff and fix the problem!!! I explained my issues prior to appointment so your office manager should have declined appointment upfront!!! I scheduled a day off work to bring my child ,only to be turned away and lied to. You could of called me and inquired vs coming on yelp responding making it to appear my fault!!!! Your staff is very rude and I'll find a more professional dental office for my child!!! The office manager and your front desk clerk are rude and front desk clerk lied to me!! You took this time to write you should have called me and heard my side. You only come in on Wednesdays so you have no idea how rude those so called ladies in that office is!! Cindy said your only in on Wednesdays!!! Get your staff professional training sir!!! This is why management changes every year here!! When changes management, the rude staff stay some of them!! You can change name and managment but you keep same rude staff and dont hold them accountable for how they are representing and conducting business NOT OKAY!!!!!! MR JACK HAROUNI!! BE KIND TO CUSTOMERS, IT TAKES NOTHING TO BE NICE!!! TELL YOUR STAFF THAT!!! JACK THEY ARE HORRIBLE!!! DON'T WORRY WE ARE LOOKING FOR A NEW OFFICE WE JUST NEED THE DENTAL RECORDS!! YOU AND YOUR RUDE STAFF DONT HAVE TO EVER WORRY ABOUT MY FAMILY RETURNING TO THAT HOLE IN A WALL DENTIST OFFICE!!! read more

George is so nice and professional. It was super easy to check in, waiting room and individual rooms were clean. The rest of the staff (assistant and Doctor) were very polite and professional explained everything to my little girl what they were doing, very informative. I'm so glad we switched dentists. read more

I have been coming to this dental clinic for the last year and have had a great experience each time. The staff and dentists are so sweet and answer my questions throughly. I am usually fazed by the numb shots but the dentist is gentle and completes my fillings with minimal pain. I would recommend this dental clinic to my family and friends any day. read more

I usually dread the dentist, but the people working in this office are so kind, I actually look forward to it. They also do outstanding dental work. They're patient and gentle and the office is clean. Highest recommendation! read more

Staff seemed friendly and even though I was a walk-in they still managed to see me. The downside is that I went in for pain on my wisdom tooth and they said they'd rather wait to remove all four than to take the problem away right then. I agreed since I believe the doctor had my best interest in mind but then the person at the front desk said it would take 5 days to receive a call to SCHEDULE and appointment. What part of "I'm in pain and have trouble eating," didn't register? I said fine I'll see about handling the pain. It's been over a WEEK and not a single call from their surgeon. They just took me in to make money off my medi-cal and won't bother with a follow up. read more

I haven't been to a dentist in years and I was nervous about picking a new one with my new insurance because I had a bad experience at the last office I visited. I looked for one close by and immediately saw how great the reviews here were so I decided to give them a shot. Gave them a call and immediately had such a great experience over the phone with George. He got me in next day for an emergency appointment since I was having some pain. I just went back today for a full exam and teeth cleaning and every person I have encountered here has been so nice and so awesome! I'm almost sad I don't need another teeth cleaning for 5 months! The facility is clean and I feel so welcomed every time I come. I highly recommend this place and glad I found my dentist! Keep up the amazing work guys, see you in 6 months :) read more

Dr. Harouni is the best dentist. Doctor is excellent at explaining what he is going to do and provides multiple recommendations and suggestion, genuinely interested in how you are feeling during your experience. Love this place and awsome stuff, always welcoming and completely comforting. Cindy is the office manager, she is very freindly and very helpful whenever you have questions.  I would highly recommend this office. read more

I love the ortho Team they are the best always happy answering all my questions , Dr Saper the best Orthodontist that I know is always fun to come in and gets my monthly adjustment and the front Satff always so nice and they have great costumer service . read more

Really happy with the people they are really nice and they have really good service. Especially Janett she is really nice she has really good costumer service. I'm happy with their work. read more

The dentist and staff were incredibly responsive and kind! I came in for a routine check up and was given advice on how to take better care of my teeth. Everything went well, I have no complaints. read more

First off when I arrived for my appointment I was informed that the office had moved six months prior and as a new patient nobody thought to tell me. Secondly when I arrived at the correct location the front desk clerk confused me over some forms I should have been texted and filled out and when I was trying to clarify which text or forms he was talking and if maybe he could see in his system if I had returned any papers or not to help me conclude it I did it didn't receive the text of which he was asking. He took my questions as aggression I guess which I don't understand how considering I was genuine in my questions and I wasn't changing my tone in any manner than a polite peaceful tone. He then told me that they won't see me because of the questions I was asking. So if you're suffering severe PTSD, fear of dentists and fear of needles, just had your service dog stolen, have a learning and personality disorder and suffering from multiple absences don't come here cuz they have no patience or understanding here that you may be slower to understanding questions, situations or recalling events in the past. I was so hurt by this man's actions I stormed out of his office in tears and ended having an episode in their parking lot and had to do a breathing treatment because he triggered me so badly. Definitely find a new dentist. read more

Very pleasant experience. Dr. Harouni is great and comforting. Makes sure you're okay throughout the procedure!

Very nice staff!!!! Completely professional and very comforting when I brought my little brother, and most important they are on time with everything! Dr. Navab is very good at what she does and they way she handles children as well. She is completely professional and I would recommend them to anyone! read more

My new Humana insurance recommended smile plus dentistry. I couldn't be more pleased. I made an appointment last Tuesday and windy in the next day. The dentist Dr. Jack Harouni was so nice and thorough. The x-ray showed I had a cavity which she filled quickly and painlessly and then repaired a small chip in my tooth. I went in today for a cleaning and Leon Najar is the most painless hygienist I have ever met. I couldn't be more pleased with the entire experience. read more

There is nothing worse than a doctor who recommends a procedure just that you don't need, purely for profit. That is the reason I stopped seeing my last dentist. Dr. Harouni is not at all that way, he seems honest and very experienced. He taught dentistry in San Francisco, which is reassuring that you're not seeing a kid out of college practicing to be good at your expense. I'm very happy with both the cleaning and the work that was done. I'm sure you will be too. read more

Best staff there! Help you a lot whatever you need. They are ready listen and understand. They will tell you with issues of your insurance. Best dentist ever you go there! You should go there read more

Very nice staff well organized. Coming from a professional aspect they have done the high standard care on me and I look forward to going back again for preventative work. My cleaning was very thought and gentle, the dental hygienist LEON was really good and informative and gentle ! Thank you what a good team read more

I just came from smile plus dentistry and had a wonderful experience having a check up and teeth cleaning the staff was excellent would highly recommend this dentistry in El Cajon read more

Amazing staff!!! I love how they are patient with me and informative. I will be back for more work (if needed) in the future.

I got my braces put on right before everything shut down for Covid and was worried that it wasn't going to go as planned. Smileplus has eliminated all of that worry! The facility is always clean. There's never more than a few people in the lobby at a time. The staff is soooooo friendly and fun!!! The text reminders are so helpful. Also, with my insurance, it ended up being cheaper than the other consults that's I had received. 10/10 would recommend for all of your dental/orthodontic needs!!! read more

I am in awe of the unprofessional nature of this staff. I was assigned to this dental office by my HMO insurance and the first time I called should have been a red flag. I left a voicemail because there was no answer after several attempts of calling and never received a call back. Several weeks later I tried again and scheduled an appointment for my son and I at 8am. When we arrived around 7:55am there was no one in the lobby. No patients and no one to greet us. I didn't receive the new patient paperwork until around 8:15. We didn't get called back until around 8:50. Meanwhile we are the only patients in the lobby. Why bother schedule an 8am appointment if they won't be ready to receive patients until nearly 9? Anyway we see the dentist and Dr. Novab herself was fine. But recommended I take my 2 year old to a pediatric dentist. Basically I was there for 2 hours for no reason. It has been a nightmare trying to get the referral I need to visit a pediatric dentist I found because they don't understand how the HMO insurance works. Even after explaining the paperwork I need to bring to the other dentist, it's excuse after excuse. First they said they would call me back and they never did. After calling again the girl was arguing with me about the paperwork (extremely unprofessional). Then she said I had to come back to pick it up and after offering a fax number (which the other dentistry office said they need before I can schedule an appointment) she is saying they don't have a fax machine. How does a medical office not have a fax machine?! Moral of the story, don't choose HMO and don't choose Smile Plus. read more

The staff here is great! It was our first time visiting this office. Janice was very nice she went over and beyond for my child with our insurance making this appointment very easy! read more

Soooo great ! Doctor Fatima & doctor harouni are the absolute besttt !!! My whole life I hated dentist & going to practically any doctors but not only did I get my teeth cleaned I got some little extra motivation & encouragement! This place is sooo friendly & welcoming, all the workers are so kind & hardworking! Plusss my teeth have never looked whiter. I'm so happy & sooo much more confident with my teeth. The vibe, the energy, everything about this dentistry is great. I suggest to whoever sees this, steps in & visit for all your dentistry needs! (: read more

Worst dentist office I can honestly think of! It's not like me to leave a bad review but oh my goodness! So I'll make it short but basically this clinic never sent over a referral for my dental work to my insurance. I called my insurance 4 weeks after waiting a long time just for them to tell me this office never sent it over! Mind you, I'm dealing with severe pain and anxiety over all this. I call the office to let them know that they never sent it over and of course I'm going to sound upset over this! So what happens? THE OWNER CALLS ME AND TELLS ME that they aren't going to have me as a client because "the way I spoke was rude" no what's rude was your office people not doing their job in a timely manner. I'm going to be suing this place not only for my pain going unresolved but also because their racist! Awful people work here. Do not come here if you like to be respected. I have medi-cal and apparently they also don't "put those insurance as priority" read more

These people are great. I am 75 limited income. Woke up with swollen face. They helped me do only what was absolutely necessary, explained in detail & helped me do everything at diff stages. The girls are wonderful & the dentist is great & cute! read more

I do not recommend this office. The staff was really rude, unprofessional, and kept messing up on our Insurance. If you have good insurance I don't recommend this office. The waiting room is really dirty and the kids play table looks like it hasn't been clean in a long time. They only have broken old canyons which could be a hazard cause any kid can swallow and choke on them. The exam rooms drawers and equipment were not properly sealed, actually nothing was sealed at all may I add. The walls, doors, and drawers are black probably from lack of cleaning. If you have good Insurance and work hard for what you have the quality of service in this dental office is not worth it. The front desk receptionist also argued with me through the phone and was not hearing anything I had to say. Every staff member kept telling us something different so throughout the office there was no good communication at all. read more