I wish there was a rating for NO stars - it hurts me to even give them 1 star ... this place is a nightmare!! I have been a patient for over 15 years and it has always been poorly run, but in the last several years it has gotten unbearable. Not one single appointment comes and goes w/out there being some kind of issue. The actual people who do the work seem to be fine and are friendly, but the people who run the office are a mess ... Calling me for other peoples appointments, canceling appoints, not knowing why I'm there when I show up for an appointment that THEY SCHEDULED FOR ME!!!! I can't even begin to tell you how much of my time has been wasted over the years going to unnecessary appointments, etc. Also, I feel like they intentionally schedule you for more cleanings and stuff than you need just so that they can bill your insurance. There is a new office manager now who seems nice and said that he knows it's a mess and is trying to clean it up, but lo and behold my son went to an ortho appt today and the doctor he was supposed to see wasn't even there!! When I called the office to ask why they hadn't called and let us know that the doctor wasn't there so my son shouldn't come for his appt the girl actually told me that they "had other things to do"!!! Basically telling me to my face that I am not a priority and my son's time simply does not matter. My whole family is changing dentists ASAP!! Go someplace else if you value your time and don't want to be pissed off every time you go to the dentist! read more