He's pricey but worth it. I have a lot of gum recession and had two gum grafts and they both came out amazingly. He's very talented and attentive. You won't get this kind of service at a super dentist. He doesn't take a lot of insurance but again, you get what you pay for. I'm about to go in for another gum graft and I'll pay the price because this isn't something you want to bargain hunt. I trust him to get the job done correctly and he stands by his work. read more

I have been a patient for a year and have been extremely satisfied with Dr. Factor and his staff. I have noticed a big improvement in my dental health. Thank you so much! read more

This this was my third or fourth trip to Dr Factors office. The follow up care has been wonderful. His facilities are state of the art. The staff is friendly and put you at ease. Dr Factor himself is very gentle. He is fast and thorough. I've recommend friends and family and felt good about it. read more

We cannot recommend Dr. Factor enough. My daughter transferred to his care with a gum issue. He was very knowledgeable and provided continuous care over many months. He even gave me a refund when the insurance covered part of my copay. Who does that these days?I appreciate his integrity and terrific care. Can't recommend him and his staff enough. read more

Everyone friendly and helpful! Dr. Factor was very efficient and always warm and welcoming. He gave me good advice on gum care! read more

Was referred here for more serious care and they must know how anxious someone can be and treat you with compassion. They were answering questions before I was too confident to ask and then encouraged me to ask more questions. I will be going back for the extraction and will update. But I am confident it will be fine. read more

Can't do anything but give five plus stars without sugar coating anything. Extremely satisfied with Dr .Factor and his team are excellent .much appreciated. read more

Dr. Factor was very thorough in his evaluation and explanation for treatment. Very kind and gentle as well.

Everyone is always so nice and helpful. Dr. Factor is so kind and efficient, on time appts. He and all his staff make every appt a good experience!!! Let them take care of you!!! read more

Dr. Factor is a pretty impressive periodontist. He knows his field very well. But beyond that, he is very personable and attentive to his patients. I was super impressed and have no reservations in recommending the services that he and his staff offer. read more

Tammy is special needs , she has her teeth cleaned and checked every three months. She used to dislike intensely visiting the dentist, going into Dr Factors office she feels right at home. All the people in his office are great! read more

Cleaning to prevent further gum disease and other dental issues. On time for appt, Chris got started right away and was done in 30 minutes. Does not accept Delta but will send billing info to Delta for review. read more

This is my 2nd review in three years for Dr Factor, and since my last review he has moved to a newer office just off the 8 freeway near San Diego State University. I felt compelled to add another 5 star review because he did such an amazing job with an emergency infected tooth extraction for me that I needed to have done on a moments notice. I had a medical surgery appointment booked and I discovered the tooth infection a week before, and needed it pulled immediately so I would not have to reschedule the hard to get medical surgery appointment. Dr Factor understood my urgency and fit me in the day I called . When he would normally be going home after a full day, he and his quality staff were working over time at the end of the day to extract a very difficult tooth . He is truly a professional and an artist at what he does. I have had 5 implants from him, all working great, and this tooth pull was his latest work of art on my aging teeth. The best part was he didn't even charge me extra for the over time work, when he should have been home after a hard day at the office with his feet up in a massage recliner. read more

I always receive excellent care. The care quality is wonderful. The doctor is also a joy and reassuring in your gum treatment. I highly recommend this office. read more

Today was my first time seeing dr Jeremy n he was extremely nice and helpful. He explained everything very well. Took his time. I didn't feel rushed w the evaluation. Everything was very clear n straight forward. He asked me a couple of times if I had any questions. Made me feel comfortable. Even w the treatment plan he seemed very accommodating. I'm a self-pay patient. Thought my treatment plan was going to be a lot more than what it is. Haven't gone forward w the procedure but I will definitely will be doing so w under dr Jeremy's care. He's very soft spoken n respectful. The assistant (he was a male forgot his name) was also very nice n again went over the treatment plan w me. The finance girl is also very nice too. Explained once again everything throughly. Loved this place and the staff. read more

Did not feel a thing!!! says it all!!! great staff and doctor factor!!! Looking forward to upcoming appointments

My dentist referred me here for a crown lengthening on my back molar back in May. The payment plan is a bit different than most other insurance-accepting offices. Here they want the money upfront in case your insurance doesn't pay. I guess they have had problems with insurance not paying. The office said we either had to pay it all upfront, or had to sign a credit agreement where we paid 1/3 of it right away, then paid 1/3 per month until it's paid off. If your insurance pays it in the meantime, you then have to wait for them to write you a refund check, which can take a couple of weeks. You also must pay in full for the initial visit upfront. My crown lengthening went all right. Dr. Factor recommended some light anesthesia, which I turned down because of the extra cost and because it wouldn't take too long and because I don't like being put under, even in twilight sleep. The procedure was uncomfortable, but not unbearable. I heard Dr. Factor count the stitches he put in. When I came back to get my stitches out, the tech took 1 out. He was surprised at there being only 1 stitch. I said I thought there were more. I told this to Dr. Factor as well when he came in, but he looked at it and said it everything looked good. A couple weeks after that, my gum ached and bled and there was a stench when I flossed. I went back in. Dr. Factor found 2-3 more stitches that were hidden between the teeth and said that was the cause of the stinkiness. I do think that could have been addressed when I brought it up before-- he could have looked for the other stitches, and then I would not have had so much discomfort. Then, further along in my healing, I noticed a hard white bump protruding out of the gum. I went back in to find out what it was. A lady from the front office accompanied me into the room. She might have been a tech or hygienist as well, but at the time, she was manning the front desk. She proceeded to interrogate me about what I saw in my mouth and gave me theories for what she thought it could be. She said it was probably because I was using too much salt in my recommended salt water rinse, indicating it was my doing. I found her questions to be intrusive and basically said I didn't want to talk to her about it and would wait for the doctor's medical opinion. I did not think she should be giving out medical advice or opinions and told Dr. Factor so when I saw him, but he seemed unconcerned. It turned out it was a piece of bone sticking out through the gum, and he said it was normal and would fall off. He then scraped at it and sure enough some of it fell off. I asked him if I using too much salt in my salt water rinse and he said nope. Our insurance paid out within a month, so we got about $281 refunded. I didn't like this aspect as they take your money right away, but when it comes to getting your refund, you have to wait for their accountant to go to work and then for them to square the books and send you a check. At other doctor's offices they cut me a check or refunded my credit card right away. Just something to keep in mind. read more

Dr. Factor and his staff have always been there for me when I need them. They're courteous, efficient, and I always leave feeling that I've been in good hands. My hygienist, Chris, has been cleaning my teeth forever and she has the golden touch. Thanks to you all for the excellently service! Today Dr.Factor squeezed me in when I didn't have an appointment and I hardly had to wait at all. read more

This office is terrible-- some of the front desk staff is rude and impatient, but more importantly the dental technicians and Dr. Factor are incompetent. They failed to do what should have been a fairly painless wisdom touch extraction with enough anesthesia and from the lobby I could hear my child screaming, and instead of stopping and giving her more numbing meds, they continued without any consideration for the patient. I will never forget that awful experience and unfortunately neither will my kid. Furthermore, I felt like they were insensitive to anyone from marginalized communities if you catch my drift! If I could give negative stars I would! read more

Dr. Jeremy Factor is an excellent periodontist. All of his staff is professional, knowledgeable, and communicative. In particular I want to give a shoutout to dental hygienist Chris. She cleans my teeth twice a year. She is excellent, thorough, and informative. She encourages me to keep up my preventative dental hygiene. I follow her recommendations to a tee. She is a gem! read more

I had a great experience at Dr Factors office from the first consult to my implant surgery. The girls are very helpful and Dr. Factor is very professional, direct and to the point. I researched a lot of dentist before I decided to have my procedure done and since the first consult, it was a given to have it done here. I will definitely keep Coming back and recommend this office. read more

I have had the best experience with Dr. Factor and his staff. I needed a gum graft after straightening my teeth, and with Dr. Factor, the procedure and healing have been a breeze. Today was my second gum graft with Dr. Factor, and just like the first time, he performed the procedure expertly and confidently, the cast stayed on, and I am in no pain. The first graft also worked out very well, the results are great. Dr. Factor is very caring and gentle and provides a lot of information regarding my situation and recommended treatment. I highly recommend Dr. Factor for a gum graft. read more

Dr Factor is a great person, a good listener, friendly and caring. By the way he's a great dentist periodontist too!

I brought in my 89 year old mother based on the recommendation of our local dentist, Jay Thompson. From the first phone call through the post op visits, we were treated with care and compassion. Dr. Factor tried to save a particular tooth where a bridge used to attach, but the tooth was just hanging on by a thread. The tooth was extracted, and a dental implant was placed at the same appointment. Minimal post op pain, no swelling or visible bruising. Tylenol alone was sufficient and only needed for a couple days. I was very pleased with the thorough explanation by Dr. Factor and his staff throughout the process. I would give them my highest recommendation. The office is spotless, modern, all of the COVID-19 precautions are being observed. If you need the help of an endodontist, Dr. Factor is the best! read more

I've been going here for over 10 years since about 2008. I had some gum issues and so to prevent things from getting worse I was referred here and they spend longer than normal to really work at the gum line I'm happy with the time that usually about 45 minutes and the chair and they do a very thorough job. Of course you have to keep your teeth in good shape between visits. I like the new location on Alvarado Road it's much more convenient than the old location. read more

I was in need of dental work, found Dr. Factor from his reviews and am glad I did. From the Doctor to all of the staff the visit was great, very professional and personable. Im looking forward to my follow up and future appointments. Thank you guys. read more

Dr. Factor did some very complicated work on my mouth about 15 years ago. He was so supportive, encouraging, and made me feel at ease. I was sedated and although went through a lot of pain afterward, he was the best. I would highly recommend this man! I would definitely return if I needed that type of procedure. I will say back then, I would not return to his dental hygienist. She was rude, uncaring, threatening, and it was very very painful. read more

I've been going to Dr. Factor for close to ten years now. Such great service and a charming, compassionate attitude. I so appreciate that first referral. The best! read more

For many years I have been going to Dr. Factor's dental office for periodontal work whenever my primary HMO dental office was unable to do the work I needed. I have been very pleased with Dr. Factor's competence and integrity so much so that I have grown to seek his advice and opinion more and more. He gives me sage advice which he bases on logical reasons and common sense. I appreciate his professionalism and honesty and am glad that I can rely on him for a second opinion in addition to his periodontal specialty. read more

Dr. Factor is the first periodontist I found ( after trying several) that truly wanted what was best for me. He has integrity, warmth, experience and an excellent staff. I continue to be so grateful for him! read more

I get the best cleaning's every time I go to Dr. factors office, the hygienist is wonderful my teeth are clean and fresh! I got a implant a few years back by Dr. factor its doing very well "thank you Dr. factor and your whole office" for taking such good care of my teeth! see you in six months :) read more

I have been seeing Dr. Factor since he has been in business at this location, the dentist previously was Dr. Silverstein, all together I have been seeing them for 18 years. I had periodontal surgery with Dr. Silverstein and the operation removed the periodontal disease, I maintain cleaning with them every three months to be sure I am on track with my teeth. I am very pleased with their service and everyone in the office is so nice. Recently I went in because of tooth pain in a tooth with an old root canal and instead of going right to an implant Dr. Factor referred me to an endodontist to see if all I needed was a repair on my on my root canal. HONEST as the day is long!!! What a great Doctor!!! read more

Customers Service very nice, fexible, friendly, I feel like a family member. Thanks for your assistance.

Dr Factor and his staff provide good care. I have been seeing Dr Factor to prevent future gum loss. My gums remain stable due to the care I have received. read more

I have no problem with Jeremy Factor. However, this review is related to the one staff member I spoke with. She was rude and has no sense of professional etiquette. If I'm a customer and I want to understand why you made certain decisions, you don't skirt blame and defer it. You have my contact info, pick up the phone and call me if you have had a hard time connecting with me. Because of experiences like these, why would I ever choose to come back? read more

I have been with Dr. Jeremy for a number of years now. He has performed oral surgery, bone graft and implant. Dr. Jeremy is very professional and personable. I trust his skill and advise completely. My dental hygienist is wonderful. The office staff are friendly and competent. read more

My General Dentist referred me to Dr. Factor for an exam and evaluation. I was pleased for all-around oral care and support that I received from him and his friendly staff! Beside being a wonderful Periodontist, I thought he was caring [subtle but sincere] and sensitive to my health conditions and situation! That meant a lot to me! I turns out my medicine played a big role in my oral problems! Dr Factor is helping me to keep the teeth I have got! It is really nice to know you are in good hands and someone you can go to now and in the future. Definitely would recommend him to my family. read more

It's been almost six months now and Dr. Factor seems to have done an excellent job on my gums. At least my mouth no longer bleeds when I brush my teeth. Perhaps I should add that after I was operated on my girl friend started grilling him about how I was doing and I think Dr. Factor was a bit taken aback and perhaps not appreciating her driving approach. (She can be aggressive on occasion, but wouldn't you want your significant other to be that way if you were under the knife?) So maybe I should warn you that if your better half starts running over him Dr. Factor may temporarily behave like a deer in headlights. read more

Five stars does not do justice to Dr. Factor. He is professional, kindly, caring, interested and asks for information as opposed to telling you what he will do without any input from the patient. From the moment you walk into his office you feel like family, the staff is exceptionally efficient and helpful and they too, deserve five stars!! Pam, Teresa, Tici and Amanda are amazing. My husband and I had appointments on the same day and we both agree - For someone looking for a Periodontist - Jeremy Factor has the most amazing "bedside manner. I cannot imagine anyone who meets Dr. Factor and his staff would be unhappy with his special care and attention to your dental needs. Dr. Factor is one amazing man and I would recommend him to anyone who requires a Periodontist, Implants or an honest second or third opinion! Well done, Dr. Factor and staff!! read more

He is just amazing. Did an implant for my husband that had zero complications!! His staff is professional and making an appt simple.