Just recently I needed to replace 3 u-joints on our SUV's rear driveshaft. For some reason, the bearing caps at 2 of the yoke positions wouldn't completely unseat. I tried everything *wiping the sweat off of my brows* short of welding a bolt onto each of them so I'd have something to clamp onto to pry them off. If I knew how to weld I probably would've done exactly that, LOL!
Anyhow, I decided to take the driveshaft assembly to a local auto shop I happen to drive past regularly. After the service advisor explained the situation and task to the tech, I headed to the lobby to await the completion of the repair job. Shortly afterwards, I noticed that same tech peek into the lobby towards the advisor as if he needed to talk to him about 'something' but the advisor was on the phone at the time.
After the advisor hung up the phone I mentioned that the tech might be in need of his attention. He walked into the work area then immediately walked back into the lobby with 'that look'. He said the tech inadvertently damaged the yoke because the power tool, "slipped". I walked over to inspect the damage. What really pissed me off is the tech shrugged it off without a word, not even an apology. He just walked off like nothing happened. The advisor apologized but in principle he wasn't the one that damaged the yoke.
The advisor then mentioned 'Drivetrain Specialists' in Buda could repair the driveshaft but there was no mention of them taking responsibility for the damage their tech caused. After all, I brought in a good driveshaft with bad u-joints, not a bad driveshaft with bad u-joints. I didn't have time nor the patience to argue about the tech's rookie mistake.
The advisor made a few phone calls in an attempt to locate a replacement driveshaft assembly but thats about it; none were in stock. I agreed to go to Drivetrain Specialists the next morning. It was an hour away but I needed to get this done.
I arrived at Drivetrain Specialists at the crack of dawn. Once Mr. Cantrell, the owner, looked at the damage he said, "Sorry, I can't fix this, it's friction welded." I was internally VERY P I S S E D. Not at Mr. Cantrell but the shop that jacked up my driveshaft. An OEM replacement is no longer available and I'm not too fond of aftermarket components, especially when it comes to crucial mechanical parts like a driveshaft. My only other option was a custom built driveshaft. Thankfully, they have the capability to build one.
Mr. Cantrell quoted me a really fair price and said it'd be ready in a few days because they'd need to order some special parts to build my shaft. I left and went straight to the shop that busted up my driveshaft and demanded they be responsible for at least 1/2 of the cost for the custom build. They agreed and because of that, I've opted not to name them in this write up or bash them on their Yelp page... I'll forgive them that much.
A few days came and I picked it up. After negotiating traffic and arriving home I crawled under our rig and bolted in the new custom driveshaft; perfect fit! Mannn, I should've just bypassed the local shop and went to these guys in the first place. They absolutely know what they're doing and the pricing was fair. The build quality is very good and the driveshaft works as intended. The guys and the office lady I met at the shop were all very nice folks. I have no issues referring people to them. I won't be referring anybody to the other shop, thats for sure.
Great job y'all! Thanks again! Our trail rig is performing great once again because of y'alls expertise! Cheers! read more