Yall know the sound if I could give you a 0 I would but you get a one because I have to choose it…read more They should already how I feel about them but the internet agrees, these people are the worst of the worst. Always threats never understanding. They act like I took their personal paycheck. Maybe they're mad they collect thousands and see minimum wage. They also can't handle their business because my loan got transferred over to another company and they are just as annoying. Always calling from random numbers and different area codes. Funny how they always threaten you with their late fees but when they sell your loan those fees disappear...funny af. So they did nothing for me but stress me out and harass me and MY REFERENCES yes they called my cousin outta state and everything because I was a week late. I'm definitely getting a new lender soon because the bullshit company they transferred me to tryna act the same way. Shady af, you don't even have a regular business line.

Wow ... I would write my review but what's the point it seems like everyone has the same issue I…read morehave.... Please, I'm sorry but this company is so rude. Everyone in this office is entitled and rude and snobby, Martha really is the only one that is understanding. Men in that office are so feminine and have such a snobby attitude , customer service is so low in this office. These are the types of men that use to get bullied in highscool speaking down on clients they are a couple days late on their payments

I hardly do review but this a must this company challenge financial has been very extremely helpful…read morewith me and super potential in the time of need I give them over 5 starts due to the fact they help enough specially in the time when my mother past Challenge financial staffing are so super respectfully cooperative in every way and so able to accommodate payments and financial status with me I do highly recommend and in the future I will consider to get them on my next car payment. Thank you Challenge Financial and Catalina and Management for all support when I need it the most.

Terrible financing company. If you are late with a…read morepayment, they are all over you. You pay on time, then pay off the car, they take over 45 days to release your title. If you can avoid using them for financing do it. Or refi out asap. they dont have any customer service emails and their phone systems just re route you back to the same place. until you keep calling back and trying to actually talk to a human who can be helpful.

I had accompanied my daughter to FutureRide to buy a car, just to make sure that she wasn't…read moreswindled by any aggressive sales tactics. Initially, I was skeptical about this place because I'm used to purchasing our cars at conventional dealerships. FutureRide is not a big name car dealership with a huge lot... it's very small and humble. We took the car for a test drive and left after we had gotten the "out the door" price to discuss her options. Soon after making a decision, we returned to get it. My daughter reassured me that she had done her research on the car with other comparables, as well as the dealership and was certain she was going to purchase it. Omar was the one that assisted us. He was very transparent and was able to answer all of our questions. My daughter left happy getting her first car. I left proud that she could handle her own and I didn't have to jump in to prevent her from getting a bad deal.

Hi, I too was skeptical about going to a small used car dealer like Future Ride. However, I would…read morelike to say- that as I have experience dealing with dealers of all sorts, all in all Omar and his staff, especially Moe were very nice to deal with. The process was easy. Omar delivered my new (used car) himself to San Diego and I was very grateful. He left the gas tank on the empty side but when I called, he sent me money to fill up half way. So, I think this is fair. I still need to call and inquire about the brakes he said he had repaired before I bought the car.. and if you don't hear anything from me, means everything is good:) I have a feeling that if I asked for resources or needed anything I could call Omar or Moe!!

Let me start by saying that after reading the other reviews, they're a little silly because this is…read morea bank that deals exclusively with people that have credit issues. In other words, they help people with bad credit reestablish themselves. So obviously their collections have to be a little bit more aggressive than, say, your local credit union. That being said, they have worked with me for the last four years in a completely professional manner and I have nothing but praise for this company.

people don't understand the word English but finance saying in trying to get in contact with (name)…read moreis this you like obviously and to say this is a personal business matter over and over again like damn ai speak English and ontop of that scared to transfer the line when get asked to for supervisor state your business and reason if you can't do that pick a new career

This is to commend Yesenia on the awesome Job she did assisting me with my account issues. It's…read morebeen a long time since I've had someone that got results in an exceptional amount of time as she. All of my questions were answered and I really felt as if she cared. This young lady obviously takes her job to heart and I appreciate that. Thank You Yesenia and Gold Acceptance! Chanta' #8067

GO WITH ANOTHER LOAN COMPANY ANYONE BUT THIS ONE !!!!!!!! The absolute WORST auto finance company…read moreto be stuck with! If I could give a -0/10 I would. I'm unable to make my payment every month online. Instead of fixing the issue they tell me to call in. Why have a website if it's not able to be used?? I owe less than 3000 on my loan. Called to make a partial payment and see if I could pay the other half at the end of my term. WHICH IS NORMAL during hardships! Tell me why when I called in and asked for assistance I was transferred to an old woman by the name of IRENE. Instead of helping me with my payment she proceeds to ask me why do I have a car if I can't afford my car payment?! I'm a mom of 4 who just lost her job and am trying to do the right thing and pay what I can and this lady who they have working for them as a customer service agent is on the phone bullying their paying customers!! THE WHOLE CALL WAS RECORDED YOU DON'T SPEAK TO CUSTOMERS THIS WAY! ! What is absolutely wrong with you GOLD ACCEPTANCE! I'm definitely filing a complaint with the BBB as well as with corporate.

I've always bought cars from private parties, never a dealership, and I was skeptical of doing so,…read morebut they were extremely professional here. They knew all about the car and were able to answer all my questions. They knew I would want to check everything out in detail and they were extremely forthcoming with all information and history on the car. I was extremely picky and knew exactly what I wanted - they gave me no run around. Very honest. They had an older car I was specifically looking for, hard to find in good condition, but they had gone out of their way to ensure they would only sell cars without problems. My vehicle is immaculate and runs great.

We purchased a car for my son last week from these guys. Very professional service the car was as…read moredescribed. They were very easy to work with. Would recommend them highly. Thank you very much we are very happy

I had such a great experience with Chris from Car Capital Financial. He made the entire process,…read morefrom start to finish, so easy for me. I was in & out of the office within an hour! I would recommend their services to everyone! :)

I found them on google, used their services back on 11/24 (all went well). I received $1,500 check,…read morerepaid loan within 2 months. Had a good experience with all except black-haired guy, I believe mngr/owner. I once again needed a small temporary loan & figured I'd go back since all went well 1st time. On Sat 3/8/25 I visited for another loan, older gentleman, nice guy took the time a little after closing to finish the loan & handed me my $1,500 check. Unfortunately, neither I nor the gentleman who took in my car did a quick check of the vehicle for scratches, dents etc. *I specifically washed my car & front windshield prior to dropping off vehicle, NO SCRATCHES. I return Thur 3/27 to recover. My car was on fumes & was afraid I'd run out of gas. Got into running vehicle then immediately drove to busy bee gas station right cross the street. Got home & noticed my car littered with deep scratches to my hood in 3 spots. I call Car Capital within 20 min of recovering my car to inform them. I brought the car back as requested to show mngmnt & they completely denied any wrongdoing, acting dumbfounded. They offered to try & buff it out. The nice worker in the lot stated," I am so sorry this happened to your car". Also, "There are a bunch of stray cats that come in at night & they have kittens". I also saw with my own eyes a car in their lot with car cover on it being held down by 2 by 4 wood pieces bouncing up n down on hood from wind. The scratches did not come out as the clear coat was damaged. It's a COMPLETE EYESORE now. There were no scratches on my pristine vehicle until after I recovered it from CAR CAPITAL Collins Ave. Orange, CA. The black-haired guy offered to pay only half of the professional body shop bill to repaint clear coat. I told him I don't have $500 + dollars to fix the new paint damage to my car. Now every time I see those deep scratches all over my hood on my otherwise pristine car I think of Car Capital & how they FU#*ED my car up. So, if you want a loan & DON'T care about getting your vehicle damaged by all means CAR CAPITAL might be for you. Either those cats laid on the hood scratching with their cougar nails or they laid 2by4s on my vehicle, scratches are deep.

Just Awesome! When Marlon told me he could help me with the buy out of my lease when no one else…read morecould, I almost didn't believe him. Others I had talked to said the make of my car made it nearly impossible. Not only did he get it done in no time, but he also got me a great rate and the whole process couldn't have been smoother. I will recommend Lease Buyout Center to anyone who asks. Thanks Marlon!

Marlon is a pretty cool guy. He had a vehicle I really, really wanted. Due to conflicting schedules…read morewith work and basically life, he was kind enough to bring it to me and my sis in law to check it out in person and test drive it. Process was super-easy, no day wasted at a dealer with sales peeps trying to sell you everything under the sun. He was so patient as my bank was giving me a hard time over giving me the check to pay for it. When he delivered my vehicle to my driveway, my kids and I did a happy dance. Thanks Marlon! Highly recommend them!

I want to give a huge thank you to Erika Acosta at Orange County's Credit Union in Anaheim for…read moregoing above and beyond to help me with my first auto loan. As a young, first-time car buyer, I really appreciated her honesty and guidance throughout the process. I originally brought her a car that I thought was the right choice, but Erika encouraged me to keep looking and find something better. At the time, I didn't realize how good of a recommendation that was, but looking back, it honestly helped me out in the long run. Erika was patient, knowledgeable, and genuinely looked out for my best interest rather than just trying to finalize the loan. She helped make the entire process much easier and gave me advice that I truly appreciated. I'm very grateful for her help and would definitely recommend Erika to anyone looking for someone they can trust with their auto loan! I also want to give a big shoutout to Juan Hernández at Orange County's Credit Union in Anaheim. Juan recently helped me lower my APR from 8.9% to 5.4%, which made a huge difference for me financially. He took the time to help me understand my options and made the process go smoothly. I really appreciate him going out of his way to help me get a much better rate instead of just leaving me with the original loan terms. Juan provided excellent customer service and was professional, helpful, and easy to work with. I'm very grateful for his help and would definitely recommend him to anyone looking for someone who actually cares about helping their customers!

On a Thursday afternoon and they only have one teller to deal with customers and the line is…read moregetting longer. The teller appears to be new and was dealing with a customer who seemed be opening an account which is fine however, that transaction is supposed to be with one of the bankers in the rooms and not at the counter for deposits/withdrawals. Put more tellers to work the counters.