Yall know the sound if I could give you a 0 I would but you get a one because I have to choose it. They should already how I feel about them but the internet agrees, these people are the worst of the worst. Always threats never understanding. They act like I took their personal paycheck. Maybe they're mad they collect thousands and see minimum wage. They also can't handle their business because my loan got transferred over to another company and they are just as annoying. Always calling from random numbers and different area codes. Funny how they always threaten you with their late fees but when they sell your loan those fees disappear...funny af. So they did nothing for me but stress me out and harass me and MY REFERENCES yes they called my cousin outta state and everything because I was a week late. I'm definitely getting a new lender soon because the bullshit company they transferred me to tryna act the same way. Shady af, you don't even have a regular business line. read more

Wow ... I would write my review but what's the point it seems like everyone has the same issue I have.... Please, I'm sorry but this company is so rude. Everyone in this office is entitled and rude and snobby, Martha really is the only one that is understanding. Men in that office are so feminine and have such a snobby attitude , customer service is so low in this office. These are the types of men that use to get bullied in highscool speaking down on clients they are a couple days late on their payments read more

TOTAL P.O.S. company. Customer service personal dont know their a$$es from a hole in the ground. They lie to you. They charge you $5 EXTRA every month, JUST to make a payment of your BILL to them. TOTAL PIECE OF CRAP company!!!! D O N O T D O B U S I N E S S With this crappy company!!!!! IF you try to payoff your loan, they tell you that the max that they can take is $2000 per day, so that they can MAKE MORE INTEREST FROM you, cuz they charge you interest for each day!!!!! 1 star is a MUCH to high rating for this p.o.s. company!!!!!!! read more

This place is very unprofessional and very rude . I called with a concern with two associates were very rude. In particularly Art. I literally hung up bevause I refuse to argue and he literally called me back. and the supervisor hung up on me saying "I heard your conversation with the other two". As a supervisor it is taught to listen to the customers complain and not hang up . read more

This is the worst car company I've ever dealt with. They lie, cheat and scam. I will be taking them to court after a horrible attempt to recover a stolen vehicle. DO NOT USE THEM FOR ANYTHING!!!! P.S. They stole my Louis Vuitton purse and my Gucci purse from my car when I said I was going to call the cops they brought out another purse I had in my car that I didn't even realize they had taken!!! I have no idea how they're still open. HORRIBLE BUSINESS HORRIBLE PEOPLE!!!!!! read more

If I could give a 0 I would but I was literally in the hospital and my payment can be a day late and they already calling they don't car about your health or anything been late once but they get there money before 30 days EVERYTIME some bitch Martha thought she was going to get smart with me yeah okay so now I'm seeking an attorney for harassment and don't care about a voluntary repo at all DONT DO BUSINESS WITH THEM!!! But Luis is the nicest one and Sergio can be but sometimes he can get rude too read more

I had enough of these rude people. The vehicle has been in and out of the shop since I purchased it. I am still paying for repairs, they buy cars with major issues and apply bandaids to sell them. I will be filing a a Lemon Law complaint against both parties.​ read more

don't fucking get a car here, even if its the last thing you do. idgaf if these the last mf auto loan company on the planet. just don't get a car if that's the case!.EVERYBODY HERE IS AN ASSHOLE. They think just because your credit is bad, that you're an idiot and you don't know what you're talking abut. whole time they sitting there one paycheck away from a real repo. not a fake one they try to write your car off under because they feel like it and there's no excitement in the office. These people are weird as fuck, they treat you like you're a liar off bat despite you showing proof you're telling the truth. I will be back with my FULL review in month or so. This was the biggest mistake I've ever made. I would've been better off getting a mf beater off Facebook with hella mechanical issues. read more

My car Payment is due by 4th of each month. If I'm even a day late, they call & harass me. 1 month I was 20 days late & customer service threatened to repo my car. They harass me about taking the insurance they want me to take when Ive had my own for over 15 years. I refuse to go w/a company I dont know about. I've had the car less than a year & had to put in over $1,000 in work already & tires are bald. I need new tires as well. It makes me want to trade in car just so I can get another finance company w/ better customer service. read more

I do not recommend blackfish capital to be your financial loan. Very unprofessional and they really don't let you speak. Haha I am currently a customer and I have experienced the most disrespectful most rudest person I have ever spoken with or even dealt with. Now I completely understand why this company has so many bad reviews. I do NOT recommend black "fishy" capital. I'm changing financial loan companies because they definitely DO NOT DESERVE my customer services. This has been more than enough! They are very unprofessional. I have no idea who hired these people. Her name was Maria by the way. read more

So my car got repoed and in November when I paid a little bit they called me and when I tried to explain my situation I got hung up on TWICE and then when I asked if something could be arranged I was told no because my account wasn't a year. So it's like these people want to take your car. I think they were really mad because I wasn't answering their calls but they were literally blowing me up for months since I got the car and I was never late then. They tried to tell me in November I was two months past like ?? They make things up. Now it was my fault for even getting a car note of $572 that's just ridiculous in itself but until November I have never been past due. They are horrible that's it just refinance if you can I wish I knew that while I had the car but I learn. Next car will definitely be a cash car read more

Poor services. Talk to you like you are nothing. Disrespect they know you gave bad credit to get financed by them and they treat you like that. Such as less than read more

On March 30 my car was was wrongly repod do to not making sure everything was financed and completed from the other finance company called sky one federal credit union .. they had a tow truck company come to my house at 2:30 in the morning and embarrass me in front of all my neighbors mind you the alarm is going off because I don't have my keys ..and the guy saying that my car was being towed for nonpayment, which was not true so George from blackfish capital did his best to get my car back to me because my car wasn't supposed to be repo .. I'm very grateful for the help that George took to get my car because with all the problems with the tow yard they didn't want to give me my car back it was a hassle but he did it. Thank you George... read more

Zero fucking stars!! This company is predatory, disrespectful and down right evil. I was a first time buyer and had little to no credit at the time. They offered me a loan and from the first week I drove off the lot they threatened to repo my car. Every single person I have spoke with at blackfish has spoken to me like I am an idiot, as if I cannot comprehend what is being said and they NEVER help. They also force you to put personal references so they can harass your family and friends as well. They called my job 10 times in a row, called my boyfriend 13 times. They will harass your family even if you are just late 1 week. I have asked to change my payment dates so they align with my pay and the process takes multiple calls to confirm that they actually made the change on their end.. They are NO HELP, and speak to you insanely rude. I am planning to turn in the car just to get out of this finance loan!! DO NOT DO IT no matter how bad you need a car they WANT to repo your car. read more

If I could give them a zero or a negative number I would. This is the worst company that I've ever dealt with. They are unprofessional, rude, and crooked. My fiance's been paying on his car loan for 2 years he's never missed a payment and his auto loan is $2,000 higher than the amount he started with. They don't report to the credit bureaus. And we are hiring a lawyer to Sue this company as we speak. They'll cuss you out on the phone, threaten you, call you and say you owe money for this and for that they pull stuff out of their ass and say you owe them money for it and if you don't pay it they're going to repo your car. I would not recommend this company to my worst enemy. They prey on people with bad credit because they think they're the only option to help these people. Run as far as you can away from this company or it's just going to be a headache and in the end they'll find a reason to take your car even if you make your payments every month read more

guys please do not do business with this company!!! you will regret making this decision. theres so many bad reviews about this company please listen to us dont fall in this trap. i have never seen a company where agents can speak to customers with no respect, rude racist!!!! this company will threaten to repo your car even if you are 3 days late. i will never ever recommend this company to my worst enemy. read more

Well my review for Heather still stands but I guess she doesn't work at Blackfish Capital anymore my new go to person is Joe and I didn't think you can get better than Heather but he sure is doing a great job trying, Thanks Joe. read more

Blackfish Capital - My car - Auto Loan Providers Near Me - Orange, California

0 stars to this company send my payment tru mail they saying they didnt received 23 days my payment is late they repo my car know they want me to pay $450 dollars to get it back.other thing they charge $5i f you pay by phone $5 if you pay by internet all this charges are ridiculos every month to make your payment you have to pay .there excuse is that they are small company thats why they charge $5 every time you make your payment .if you send the paymet tru mail they will never get it""". read more

If I can leave a negative rating; they would definitely get it. Avoid this company at all costs. Their customer service is atrocious, and they way they harass you is unbelievable. I don't get how this company is still around. When you need their help; they do not reply or give you the runaround. If you have this company, refinance elsewhere. Everyone at this company is very unprofessional. STAY AWAY!! read more

Very unprofessional customer service talking down to the client and not listening at all to the customer. I was extremely disappointed in the customer service aspect and if everyone ran their company like this they would be out of business. I explained my problem and they did not listen. I really hope people can be trained better and listen to the client. I plan on paying off my account very quickly so I don't have to deal with them and they won't make money on the interest. One of the worst companies I have ever dealt with. read more

They Had my car repoed by some shady company in Ontario who took sensors and fuses out of my car. Now I have a check engine light on. Don't finance with them I regret it every day. read more

I had a hard time making my payment online. I hate to call them direct because I get different answers and to be honest...it seems that everybody there seems to hate their jobs and it comes thru by the way Ive been treated. Almost 2 weeks ago I spoke with a rep about payment deferment due to being layed off because of COVID-19. He gave me some info on how the company was handling things and to call back prior to my payment being due. I did and got another rep who told me that there would be no arrangements or breaks to help me. My payment was due in full in 10 days and she said it would suck to come out and find my car gone..after one payment? What ignorance and what a bitch! I managed to come up with the money and ended up talking to the rep from 2 weeks ago. ARTURO OCHOA...YOU ROCK! He discussed what was going on, I only made a partial payment and he told me to call back in April and see what else could be done if I am still on layoff status. He was professional, kind, laughed at my jokes and explained things thoroughly. Finally! Now the 5 star rating is well earned but only because of his help! Blackfish Capital..it would behove you to review your staff andnuse Arturo as an example of what a true CSR should be! Give that man a raise! read more

There customer service sucks I had a minor stroke and I take care of my elderly mom when she tried to make payment arrangements Liz was the person she spoke to was very unprofessional and rude to my mom my mother is 73 years old so then I asked to get transferred to her supervisor Arthuro very rude and unprofessional as well we get it that we are late but we had a medical emergency and they did not care at all arthuro at ext 120 was very aggressive towards my mom and myself did not want to transfer us to his supervisor he said he was the only supervisor then since the call was being recorded I told him to please transfer me to his supervisor and what do you know he transferred me but no pick up as of yet this company has no compassion and no morals and no customer service towards there customers at all they sucks never again will I get recommend there bank or there dealerships (California motors) if I had to give it 0 stars I would read more

They have horrible customer service, i was told i could come to the office and pay my payment via check when i had called to verify, i ended up going to the office with my payment, got there and everyone in the office was yelling coronavirus because someone sneeze unprofessional in this pandemic we have going on and then i was told they don't accept checks and that i have to pay my payment online. Very unhappy that someone says one thing and then the other person says something else. read more

First they offer insurance than they don't offer insurance I guess when it's only convenient for them, what happened to customer service..

dont these companies need to honor the original contract? how can the dealer send you on your way with a signed contract then a week later call to say they switched banks and if i dont call to do an interview with this new bank then ill lose my deposit, meaning they will take my car and the money i put down will be lost. the original contract i signed has not been honored im paying double for a warranty, when i signed the contract the dealer gave me 2 choices 1 without warrant would be 435.00 month with warranty would be 517.00 a month i chose the 517.00 a month, but come to find out the down payment i put down paid this warranty in full so why am i paying monthly on this warranty, and blackfish says they only financed the loan nothing else matters. now my car is in the shop needing a new engine cuz the dealer sold me a car that was already damaged but camouflaged, now here is the good part the warranty ive been paying on for 2 years and paid in full when i bought the car is probably not going to pay for my car repair bill. dosnt get any worse than this read more

Leandra at Black fish Capital is the epitome of unprofessional and extremely rude. She threatened to repossess my vehicle due to an extenuating circumstance that I have been very vocal and transparent about. I could see if I was two car payments behind I was literally late on a car payment and she had the nerve to threaten me lol she had been rude from my very first encounter with her but being someone who worked in customer service as a supervisor I empathize with customer service reps it can be rough at times, but to be completely tacky with the way you Handle your customers. I am speaking with my father tomorrow to see if there is any way I can change finance company's because the treatment is unbelievable lol it's actually quite funny it's feels like being in an emotionally abusive relationship lol. Anywho Leandra if you see this please take some notes from Erica. Erica is a very kind classy exceptional customer service business woman. I will be making my payment on the date with Erica due to her patience and understanding. But still one star for Leandra emotional abuse :) read more

My car broke down and they help me get my car fixed and only charge me half the cost initially and allowed me to put the remainder on top of my car note interest-free I don't know what I would've done without them they offered to help me buy cheap parts and they gave me a cheaper repair than I can find even from a local friend that is a mechanic I would to everybody thank you blackfish capital !! read more